Colonial Mazda

Best car buying experience ever! I've always dreaded when the time comes to buy a new car due to prior experiences with high pressure sales people. I've avoided buying a car since 20 I've always dreaded when the time comes to buy a new car due to prior experiences with high pressure sales people. I've avoided buying a car since 2003 for just this reason. Well, that did NOT happen here. We were considering another car when a friend recommended Colonial Mazda and Patrick Larson. (He has purchased 3 Mazdas from Colonial and Patrick, which says something right there). I am forever grateful that he did. I called ahead and Patrick greeted us at the door. From the time we walked in the front door until I drove away in my new Mazda CX-5, the team at Colonial Mazda was fantastic. Patrick spent a lot of time with us, going over models, options, pricing, financing. He gives you the information you need and you decide if it's for you. It is obvious that Patrick believes in his product, which made me believe too! There's no need for the common sales tactics. I felt I was getting a very fair deal and making an educated decision. We chose the CX-5 GT. We returned to Colonial Mazda and met with Fred Cook. He was very thorough and answered any questions I had. Despite being very busy (it was the last day of the month), I didn't feel rushed at all. He made sure that I understood everything and answered all my questions thoroughly. After meeting with Fred, Patrick took us out to our car to explain all the features and answer any additional questions. At this point, it was after 8pm. I'm sure he was probably "off duty" hours earlier, but he is committed to seeing that you have the best experience. As I left Colonial Mazda, I actually felt a little sad that I won't be seeing this group again for awhile. Everyone was just so nice. I couldn't have asked for a better experience buying a car. We will definitely be returning to Colonial Mazda and Patrick Larson for our next car! More

Dont usually write these.....but. We've bought 15 cars in the last 30 years.( I was 5 when I started driving :) We've gone to 14 different dealerships for those 15 different cars. Im w We've bought 15 cars in the last 30 years.( I was 5 when I started driving :) We've gone to 14 different dealerships for those 15 different cars. Im writing this review today not because I was asked to or should, but because I genuinely want to. Nothing has been easier or more delightful than working with Adam. He was very knowledgeable, super enthusiastic about why mazda was a great choice, and extremely fun/funny and delightful as a PERSON. Even with important family plans on a day off, he took time to answer questions and work for my business. I ultimately got the deal I was looking for and was able to pick the car up in like a DAY. ( and he had to locate one besides !) The best part of this whole experience is that I feel like I could email Adam and just have a chat as a friend. How nice is THAT?! Also.... a shout out to Fred in finance. When we stopped talking about Abraham Lincoln, we were in and out of his office in a jif !!! And HE was so easy and nice to work with too. We really did have a great experience because of the people in that building. It did NOT feel like the typical rather unpleasant car buying ordeal we all can be honest about and say we hate to go through. I absolutely recommend this dealership, AND MAKE SURE YOU LOOK FOR ADAM !!!!!!! :) More

Great experience! Will go back in the future! Adam was Great!!! I had not bought a new car in 20 years. Adam made it painless, quick and very very pleasant. He has so much energy you can't help Adam was Great!!! I had not bought a new car in 20 years. Adam made it painless, quick and very very pleasant. He has so much energy you can't help but enjoy the process. More

Hassle Free Experience! Prior to visiting Colonial Mazda, I had been casually looking for a MazdaSpeed 3 for a while. I noticed that they had one, so I decided to swing by an Prior to visiting Colonial Mazda, I had been casually looking for a MazdaSpeed 3 for a while. I noticed that they had one, so I decided to swing by and take a look. Adam Dean greeted me as soon as I walked in the door and was very happy to grab the keys and let me take a look at the car. As others have stated, Adam didn't treat me like a customer, more like a friend throughout the whole process. There was never ANY pressure from him or anyone else I worked with at the dealership which was very refreshing. Fred Cook in finance was also great! He got me a phenomenal fiance rate and explained everything in great detail and again with no pressure at all. Very casual and professional staff at Colonial Mazda. I would absolutely buy another car from these folks and will recommend them to anyone else looking. Thanks again for probably the best car buying experience I've ever had. More

Awesome Experience I was online looking at the dealerships website to see what stock they had. I found the car I wanted to look at and when I went in to the dealership n I was online looking at the dealerships website to see what stock they had. I found the car I wanted to look at and when I went in to the dealership not knowing what to expect, Adam was ther to help me along. He took the time to talk with me, show me the car, explained everything about it. We went for test drive and it was like I was in the car with a friend. All the employees I worked with are all really friendly and knowledgeable. I would highly recommend them if your in the market for a new or used car. Thanks for every Adam, Heather, Roy and Fred. A great team! More

3rd vehicle purchased As a person in the automobile industry for the last 27 years, I greatly appreciate customer service. No one does it better than the staff at Colonial As a person in the automobile industry for the last 27 years, I greatly appreciate customer service. No one does it better than the staff at Colonial Mazda.. This is my 3rd purchase from them and sales person John McNeil was fantastic.. He has a true love for cars but a real passion for the Mazda brand.. From start to finish he was a class act.. Even picking me up the day of delivery in his own Mazda 3.. All together a great staff from parts to service to sales.. Backing up a fantastic brand.. Keep up the good work.. Will be back for another one when ready... More

Second Mazda Colonial Mazda and John are becoming a staple in my life. :) The dealership goes the extra mile to make customers feel valued and John is a pleasure Colonial Mazda and John are becoming a staple in my life. :) The dealership goes the extra mile to make customers feel valued and John is a pleasure to work with. Although I did research before buying my first Mazda and knew that it had very high customer satisfaction, I was pleasantly surprised by how much I loved driving it. When I went in to the dealership to discuss the possibility of a trade in for a 2016 model, John made the decision totally painless. He was enthusiastic and knowledgeable and could easily point out all the improvements in the new model. What's even more fun than deciding to buy a new car is the ability to drive it home the same day! I love that the dealership has enough cars on hand, so that both times the model and color were available immediately. More

New car purchase Have purchased many new cars over my lifetime.My experience with Colonial Mazda was hands down the best. Absolutely painless. Patrick was patient and Have purchased many new cars over my lifetime.My experience with Colonial Mazda was hands down the best. Absolutely painless. Patrick was patient and thorough.He took all of our anxiety out of the equation and left us feeling good about our purchase.I will certainly reccomend others to Colonial Mazda and Patick. More

second Mazda purchase I had a 2010 Mazda, also purchased from Colonial Mazda-I had been thinking of trading it in but it was not a priority. I brought the old model in for I had a 2010 Mazda, also purchased from Colonial Mazda-I had been thinking of trading it in but it was not a priority. I brought the old model in for service, while I was waiting I asked about trading in, the service dept. said hang on we will get you a salesperson-then I was introduced to John McNeil. John is a wonderful person and a friendly knowledgeable salesperson and funny as heck. John gave me many options and answered all my question and made my decision very easy. I felt very happy and confident in my decision when I left the lot. John has also followed up with several calls and has made me feel like he really cared. Fred was also very helpful, friendly and knowledgeable. I have always enjoyed my experience with the whole staff, the service department is wonderful-Jeremy is always so friendly and helpful, and I am happy that I can continue dealing with them in the future. I will definately recommend this dealership and the Mazda car to friends and family. More

Excellent Customer Service! We had the pleasure of working with Patrick! We drove over an hour to see a car and the service alone was worth the commute! Patrick took all the stre We had the pleasure of working with Patrick! We drove over an hour to see a car and the service alone was worth the commute! Patrick took all the stress out of buying a car. We will definitely buy a car from Patrick again despite being over an hour from us! More