Colonial Mazda

Outstanding customer service! Adam made our first Mazda experience a pleasant one. He went out of his way to accommodate our needs, and made the process smooth, fast, and easy. H Adam made our first Mazda experience a pleasant one. He went out of his way to accommodate our needs, and made the process smooth, fast, and easy. He made us feel so comfortable that we didn't feel like we were talking to a salesman. We would recommend Adam and Colonial Mazda to anyone looking for a great car buying experience. Hope your Blackhawks continue to have success, Adam! (Unless they play against the Rangers...!) Go Blueshirts!! More

Friendly and warm buying experience from start to finish! I thoroughly enjoyed my buying experience from Colonial Mazda. From the warm feeling I received from Heather, the Internet Manager, to the friendly se I thoroughly enjoyed my buying experience from Colonial Mazda. From the warm feeling I received from Heather, the Internet Manager, to the friendly service from Adam and Dave on the sales team and Fred for financing. There was absolutely no pressure to purchase a vehicle and I felt that they were sincere and only wanted to make sure I had as much knowledge as I wanted to make an informed decision. Do not go anywhere else! More

Exceeded my greatest expectations! I had a fantastic experience with Adam Dean. I started looking at cars back in November, Adam was professional, and helpful. I told him then that I wo I had a fantastic experience with Adam Dean. I started looking at cars back in November, Adam was professional, and helpful. I told him then that I would not be making a decision for a little while. He respected my decision, gave me all the information that I would need and let me go unhindered. I didn't receive any annoying phone calls, emails, or texts. I came back in almost 6 months later. Adam recognized me, and helped me with the most smooth and pleasant car buying experience that I have ever had. Thanks Adam, you and your team will be getting all the business that I can send your way! More

Excellent buying experience, top notch dealer. Heather Ramos, Ken Hicks, and the rest of the Mazda sales team were very helpful in making this process as pleasant as possible. Fred Cook, the myste Heather Ramos, Ken Hicks, and the rest of the Mazda sales team were very helpful in making this process as pleasant as possible. Fred Cook, the mystery man behind the customer loyalty registration request and business manager, was very helpful and answered all of my financing and warranty questions and was thankful for his attention to details. Unlike other dealers, I found the whole team to be honest and upfront. Thank-you to Adam Dean & Cody Stone for the test drive and the ability to test out some of the safety features in the vehicle while on the road was well worth it. I really enjoyed having the Nav system direct me to my home address when I turned out of your lot. Ken had programmed it as part of going over the systems at delivery but I had forgot it was set to go there until it started speaking to me. Only issue I had which was understandable was that they couldn't come down on the pricing for the 2016 Mazda CX-5 as they are the newest and most popular product they have. More

Great experience, highly recommended Never met anyone nicer than Patrick while shopping for the car! Came for a test drive with whole family, loved the experience. Thank you Patrick! Never met anyone nicer than Patrick while shopping for the car! Came for a test drive with whole family, loved the experience. Thank you Patrick! More

Exellent buying experience I worked with Adam Dean of Colonial Mazda. I have purchased plenty of new cars over the past 20+ years and this was definitely one of the best experi I worked with Adam Dean of Colonial Mazda. I have purchased plenty of new cars over the past 20+ years and this was definitely one of the best experiences. I actually started working with Adam back in November of 2014 when I was interested in the CX-5 as one of several cars that I was considering buying. I told him that up front and that did not change his helpful, no pressure and friendly attitude. I actually test drove the CX-5 there twice and narrowed down my decision to that car, but still had some reservations about a few things including the entertainment system/nav and wind/road noise. Adam did not try to convince me that what I was hesitant about was wrong. I also saw that Mazda was coming out with a refreshed version of the car in early 2015 which addressed both of my concerns. Adam did not try to convince me to take a 2015 for a quick sale, but helped me get the exact car that I wanted with the exact features that I wanted. Very satisfied experience and would definite recommend him to friends. It also doesn't hurt that the cars themselves and quality products. More

Very good experience! Buying a new car is always difficult but Patrick Larson made it a very pleasant experience. If I ever need another car, this is the person I would cal Buying a new car is always difficult but Patrick Larson made it a very pleasant experience. If I ever need another car, this is the person I would call on. He was very helpful and knowledgeable. He made buying a car which is usually difficult very easy for me. Thanks Patrick!!! More

super helpful service, and great experience! Nelson suggested the perfect car for me based on what i was looking for, was very knowledgeable, and got me a rate i can afford. In love with the car! Nelson suggested the perfect car for me based on what i was looking for, was very knowledgeable, and got me a rate i can afford. In love with the car! More

Great experience My wife and I came to colonial Mazda for a second time to upgrade from our cx7 to our cx9. We met with Heather at first since we saw the vehicle of in My wife and I came to colonial Mazda for a second time to upgrade from our cx7 to our cx9. We met with Heather at first since we saw the vehicle of interest online, she then pointed us in the right direction to Adam. From the start Adam was easy going, made us feel comfortable and listened to what we wanted. The test drive was the most eventful and exciting I've ever been in. We were first to arrive at a motorcycle accident on Federal Rd, Adam sprung into action immediately running to one of the victims, while I ran to the other victim to lift the motorcycle off him. We stayed for awhile providing first aid and traffic control until authorities arrived and didn't need our help anymore. From that point on we new Adam was no joke and he delivered our car to us quick and had everything we asked for done to the car. The manager Dave Adams was also a major help in this whole delivery, by making sure we were well taken care of and making sure we were getting exactly what we asked for. More

Just purchsed Mazda 5 found on Auto Trader. The vehicle was in better condition than the pictures. The care we purchased had 4 different tires in the pictures on auto trader, and Colonial Mazda The vehicle was in better condition than the pictures. The care we purchased had 4 different tires in the pictures on auto trader, and Colonial Mazda had already replaced all 4 tires with new tires prior to us coming to see the vehicle. Patrick was awesome to work with and Fred found us a better rate than I the one for which I had been pre qualified. This was my 8th car purchase since 1986, and this was the best car buying experience I have had in my 28 years of driving, More