Colonial Hyundai
Downingtown, PA
Filter Reviews by Keyword
By Type
Showing 2,074 reviews
Service Thank you to Ruben for great custom art service during my time waiting for my car to be finished. I also appreciated the updates and fair pricing of t Thank you to Ruben for great custom art service during my time waiting for my car to be finished. I also appreciated the updates and fair pricing of the services done on my car. More
Good Experience Overall a very good experience. Everyone I dealt with was friendly, helpful, polite. Clint Rupert was my main sales person. He has only been there Overall a very good experience. Everyone I dealt with was friendly, helpful, polite. Clint Rupert was my main sales person. He has only been there 3 weeks but did a great job. They gave me a very fair trade in value on my old car. It all worked out well. No complaints. I would highly recommend Colonial Hyundai! More
Great and fast service service was fast and efficient. got me in and out quickly, Explained everything that needed to be done and the cost associated withe everything. very service was fast and efficient. got me in and out quickly, Explained everything that needed to be done and the cost associated withe everything. very transparent. More
Great Service as Usual! I have been coming here for 14 years and I know I can always rely on the service center to take great care of us. They are honest, friendly, and reli I have been coming here for 14 years and I know I can always rely on the service center to take great care of us. They are honest, friendly, and reliable. More
3 hours for an oil filter lube and safety check We arrived at 1000 for our service on my 2017 G80 with 10,000. It took over 3 hours to complete. The map system could not be updated, the TPS Reading We arrived at 1000 for our service on my 2017 G80 with 10,000. It took over 3 hours to complete. The map system could not be updated, the TPS Reading was flashing 29 front and 29psi rear when we arrived and was flashing when we left, I did not discover that till I was on Rt. 202 South Bound too late to return. No valet car was offered !!.. When I purchased this vehicle I paid up front for these services OFL/Safety check Valet Service and Map up date. 3 Years 36,000 miles. With the TPS flashing I now wonder If all or any serves were done and done properly. Car Wash. My vehicle sat outside while a new Sonata was being detailed adding to the wait time, later I observe that vehicle was placed on the showroom and reviewed by the sales associated and information was given out(11 Items were added to the 2020 does anyone know what they could be.) Training is good, however Dealer over Customer is a poor business practice. More
This ain't our first time at the rodeo. Joshua spent time showing us the vehicle (we already knew what we wanted) and providing excellent customer service as he obtained and worked with the Joshua spent time showing us the vehicle (we already knew what we wanted) and providing excellent customer service as he obtained and worked with the Costco representative to secure pricing for us. We felt that we were ready to move on the purchase and wanted to move right into getting the paperwork processed. Andy came out to go over the lease payment price and came off very arrogant. Instead of finding out why our calculation was not matching what he provided he tried to "school" us on how leases work even after we told him we have leased before and both work in finance. At this point, I was ready to walk away from the deal. My husband patiently went into the office to discuss this with him but all this did was extend our wait time in the dealership. Either way, I am happy and glad they were able to find a red vehicle for me. I am satisfied with my overall experience and purchase. Thanks! More
Good experience Humberto is a great salesman - friendly, genuine, not high pressure. The time it took for finance to work up the lease was pretty long, though. Overa Humberto is a great salesman - friendly, genuine, not high pressure. The time it took for finance to work up the lease was pretty long, though. Overall, it was a positive experience! More
Very pleasant experience. Service manager, Ruben, was efficient, communicated often, and completed the service on my Kona in a timely manner. The waiting area was sufficient f Service manager, Ruben, was efficient, communicated often, and completed the service on my Kona in a timely manner. The waiting area was sufficient for me to catch up on paperwork while I waited for the service to be completed. More
Great and pleasurable They are great, thorough and always looking out for the best interest of the customer. Tell you about everything they find big or small. They give you They are great, thorough and always looking out for the best interest of the customer. Tell you about everything they find big or small. They give you a choice as to whether you want to fix it then or schedule another time. They are not pushy about anything. I am a very satisfied customer. More
Good experience The sales team at Colonial were very helpful to me, and also patient as I needed to find a vehicle with a very specific set of features to be right fo The sales team at Colonial were very helpful to me, and also patient as I needed to find a vehicle with a very specific set of features to be right for my family (and this took a few visits and a good bit of time). I felt I came away with a car that matched our expectations and at a fair price. More