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Colonial Hyundai

Downingtown, PA

3.7
2,074 Reviews

4423 Lincoln Hwy

Downingtown, PA

19335

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Showing 2,074 reviews

December 21, 2019

Service Thank you to Ruben for great custom art service during my time waiting for my car to be finished. I also appreciated the updates and fair pricing of t More

by Lindahicks69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Dec 23, 2019 -

Colonial Hyundai responded

Thank you for sharing your experience! We work hard to create a fast, easy, better way for our customers to service their vehicles! We appreciate your business and look forward to working with you again. -The Colonial Team

December 20, 2019

Good Experience Overall a very good experience. Everyone I dealt with was friendly, helpful, polite. Clint Rupert was my main sales person. He has only been there More

by guitardan54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Perry, Krista Smoot, George Clark, Clint Rupert
Dec 20, 2019 -

Colonial Hyundai responded

Thank you for sharing your review! We are thrilled to hear Clint and the rest of our sales team were able to provide you with a positive experience while purchasing your new vehicle! Thank you for coming to us and we wish you many happy miles! -The Colonial Team

December 19, 2019

Great and fast service service was fast and efficient. got me in and out quickly, Explained everything that needed to be done and the cost associated withe everything. very More

by podolskijoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Dec 20, 2019 -

Colonial Hyundai responded

Thank you for the kind review! We appreciate you sharing your experience and are glad you had a positive visit to our dealership. Thank you for your business! -The Colonial Team

December 19, 2019

Great Service as Usual! I have been coming here for 14 years and I know I can always rely on the service center to take great care of us. They are honest, friendly, and reli More

by KShields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano, Ruben Escobar
Dec 19, 2019 -

Colonial Hyundai responded

Thank you so much for the kind review! We are grateful for our loyal customers like you and look forward to a continued relationship! We appreciate your business, happy holidays! -The Colonial Team

December 19, 2019

3 hours for an oil filter lube and safety check We arrived at 1000 for our service on my 2017 G80 with 10,000. It took over 3 hours to complete. The map system could not be updated, the TPS Reading More

by WET.1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donna Feliciano
Jan 07, 2020 -

Colonial Hyundai responded

Our service manager, Kevin Wagner, said he was able to speak with you after your visit with us and handled the issues you had experienced during your visit with our service department. Thank you for taking the time to work with us to fix the situation and please let us know if there is anything more we can do for you in the future! -The Colonial Team

December 18, 2019

This ain't our first time at the rodeo. Joshua spent time showing us the vehicle (we already knew what we wanted) and providing excellent customer service as he obtained and worked with the More

by cclark71291980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Dean, Tammy Zegac, George Clark, Andy Smith, Joshua Leach
Dec 18, 2019 -

Colonial Hyundai responded

Thank you for sharing your experience! We were happy to help you find your beautiful new vehicle and we are glad to hear your experience was positive overall. However, we apologize for any issues that arose during your visit, Andy and all of our staff members want to make sure our customer is fully informed every step of the way. We are sincerely sorry if it came off as arrogant, as that was certainly not the intention! We are grateful you chose us for your car purchase and we wish you many happy miles! We look forward to working with you again in the future! -The Colonial Team

December 18, 2019

Good experience Humberto is a great salesman - friendly, genuine, not high pressure. The time it took for finance to work up the lease was pretty long, though. Overa More

by JBSPILLANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Bernal
Dec 18, 2019 -

Colonial Hyundai responded

Thank you for taking the time to leave us your feedback! We are thrilled to hear about your positive experience at our dealership, and with Humberto in particular. We apologize for the wait time you experienced when working with our finance department, that is an area we will continue to work on improving! Thank you for your business! -The Colonial Team

December 18, 2019

Very pleasant experience. Service manager, Ruben, was efficient, communicated often, and completed the service on my Kona in a timely manner. The waiting area was sufficient f More

by catherine.s.geiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wilkinson, Ruben Escobar
Dec 19, 2019 -

Colonial Hyundai responded

Thank you for taking the time to tell us about your experience! We are so glad to hear Ruben was able to help you during your visit with us and we appreciate the kind review! Thank you for your business! - The Colonial Team

December 17, 2019

Great and pleasurable They are great, thorough and always looking out for the best interest of the customer. Tell you about everything they find big or small. They give you More

by collinsg2465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano, Ruben Escobar
Dec 18, 2019 -

Colonial Hyundai responded

Thank you for the great review! You said it best, we are always looking out for the best interest of our customers. We are so glad you had a positive experience with our service department and we sincerely appreciate your business! -The Colonial Team

December 17, 2019

Good experience The sales team at Colonial were very helpful to me, and also patient as I needed to find a vehicle with a very specific set of features to be right fo More

by PETERKNELSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Clark, Andy Smith, Pepsi Parshat, Joshua Leach
Dec 18, 2019 -

Colonial Hyundai responded

Thank you for taking the time to share your experience! We understand purchasing a car is a big decision and we always want to take the time to make sure our customers are satisfied during every step of their buying process. We appreciate you coming to us for your purchase and wish you many happy miles in your new vehicle! -The Colonial Team

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