Colonial Hyundai
Downingtown, PA
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Great employee, timely service, but I almost got overcharged Donna was an awesome rep and the work was done well and on time. However, if I hadn’t noticed an overcharge on the invoice, I would have overpaid $134 Donna was an awesome rep and the work was done well and on time. However, if I hadn’t noticed an overcharge on the invoice, I would have overpaid $134. I think it was their system’s fault and not Donna’s- she corrected it for me. But I would recommend looking over any invoices carefully before paying. More
Friendly service Appointment at a time that works for me with my hectic schedule. Service department kept me in the loop of what was going on with my car. Figured ou Appointment at a time that works for me with my hectic schedule. Service department kept me in the loop of what was going on with my car. Figured out what was wrong, had the parts in stock and repaired my car in a timely manner. More
Awesome experience From the time I contacted the facility via email to the time I walked through the doors everyone was extremely kind. When it came time to figure out t From the time I contacted the facility via email to the time I walked through the doors everyone was extremely kind. When it came time to figure out the best vehicle to accommodate my family and budget I was floored by the honesty and the truth of what to do. I would go.back again and again from this experience. Thank you!!! More
GREAT CUSTOMER SERVICE HAD A MAJOR ISSUE WITH HYBRID SONATA AND THEY HANDLED EVERYTHING FAST AND WELL THANKS COLONIAL HYUNDAI AS THEY REMOVED MY WORRIES IN A TIMELY MANNER. HAD A MAJOR ISSUE WITH HYBRID SONATA AND THEY HANDLED EVERYTHING FAST AND WELL THANKS COLONIAL HYUNDAI AS THEY REMOVED MY WORRIES IN A TIMELY MANNER. More
New car It was a pleasure to work with Lou. He was thorough and informative. He went above and beyond to make me feel comfortable buying a car. It was a pleasure to work with Lou. He was thorough and informative. He went above and beyond to make me feel comfortable buying a car. More
Great Follow through I appreciate the follow through and follow up from all the staff. They have addressed all my needs. My wife and I continue to come back for service an I appreciate the follow through and follow up from all the staff. They have addressed all my needs. My wife and I continue to come back for service and when it’s time for a new car. More
great customer service I had issues with other Hyundai Dealers, This one was pleasant and I hope have found the issue Thanks for everything happy new year 2020 I had issues with other Hyundai Dealers, This one was pleasant and I hope have found the issue Thanks for everything happy new year 2020 More
Above and beyond It was New Year's Eve after 2 when I called because I had a giant nail in my tire that was already plugged, I needed a new tire. Not only did they hav It was New Year's Eve after 2 when I called because I had a giant nail in my tire that was already plugged, I needed a new tire. Not only did they have my tire in stock - 3 other tire places didn't- Donna told me to come on in they would put it on. Ruben and Donna are awesome. They turned a bad day around for me. They are both great! Oh and the tire installed and balanced was less than just the tire at 2 other tire places More
Flat tire I brought in my flat tire to be repaired. Donna took charge in seeing that it was done in a timely fashion. I was pleased. I brought in my flat tire to be repaired. Donna took charge in seeing that it was done in a timely fashion. I was pleased. More
Went with my daughter to buy her first car. Wonderful service. Was so patient and helpful Answered all questions so she could make the best possible decision. service. Was so patient and helpful Answered all questions so she could make the best possible decision. More