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Colonial Hyundai

Downingtown, PA

3.7
2,074 Reviews

4423 Lincoln Hwy

Downingtown, PA

19335

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Showing 2,074 reviews

January 03, 2020

Great employee, timely service, but I almost got overcharged Donna was an awesome rep and the work was done well and on time. However, if I hadn’t noticed an overcharge on the invoice, I would have overpaid $134 More

by JANELOUISE228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donna Feliciano
Jan 07, 2020 -

Colonial Hyundai responded

Thank you for leaving us a review, we would like to sincerely apologize for the mistake that was made on the invoice. Although it was a mistake within the system, we apologize for not catching it sooner. We certainly will make sure that does not happen again. Thank you for your business and we hope this situation will not deter you from visiting us again in the future! -The Colonial Team

January 02, 2020

Friendly service Appointment at a time that works for me with my hectic schedule. Service department kept me in the loop of what was going on with my car. Figured ou More

by TKAUTERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Jan 07, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We appreciate you trusting us with your vehicle and we work hard to keep our customers fully up to date with everything we are doing to their car. It was our pleasure to work with you and we hope to see you again soon! -The Colonial Team

January 01, 2020

Awesome experience From the time I contacted the facility via email to the time I walked through the doors everyone was extremely kind. When it came time to figure out t More

by ammagsamen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krista, Marvin and the new addition finanace member, George Clark
Jan 02, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We pride ourselves on being upfront and honest with our customers and it was our pleasure to help you find the right vehicle for you and your family. We are grateful for your business and we look forward to working with you again! -The Colonial Team

January 01, 2020

GREAT CUSTOMER SERVICE HAD A MAJOR ISSUE WITH HYBRID SONATA AND THEY HANDLED EVERYTHING FAST AND WELL THANKS COLONIAL HYUNDAI AS THEY REMOVED MY WORRIES IN A TIMELY MANNER. More

by RICJAM61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wagner
Jan 02, 2020 -

Colonial Hyundai responded

Thank you for leaving us such a kind review! We provide a faster, easier and better experience for our customers and it was our pleasure to work with you. Thank you for your business! -The Colonial Team

January 01, 2020

New car It was a pleasure to work with Lou. He was thorough and informative. He went above and beyond to make me feel comfortable buying a car. More

by dasgood751
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Ziegler, Rob Barba, David Smith, Tammy Zegac
Jan 02, 2020 -

Colonial Hyundai responded

Thank you for the review! It was a pleasure to help you with the purchase of your new vehicle and we are so glad to hear Lou make your experience with us a positive one! Enjoy your new ride! -The Colonial Team

January 01, 2020

Great Follow through I appreciate the follow through and follow up from all the staff. They have addressed all my needs. My wife and I continue to come back for service an More

by brownie81372
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Perry, Donna Feliciano, Kevin Wagner
Jan 02, 2020 -

Colonial Hyundai responded

Thank you for the kind review! We are so glad to hear you had a positive experience at our dealership. We appreciate your business and look forward to a continued relationship with you! -The Colonial Team

January 01, 2020

great customer service I had issues with other Hyundai Dealers, This one was pleasant and I hope have found the issue Thanks for everything happy new year 2020 More

by SRD3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
Jan 02, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! Thank you for visiting us, we truly appreciate your business! We hope to work with you again in the future, Happy New Year! -The Colonial Team

January 01, 2020

Above and beyond It was New Year's Eve after 2 when I called because I had a giant nail in my tire that was already plugged, I needed a new tire. Not only did they hav More

by TKAUTERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano, Ruben Escobar
Jan 02, 2020 -

Colonial Hyundai responded

Thank you for the kind review! It was our pleasure to handle this situation for you and to take the stress out of your New Year's Eve! We appreciate your business and look forward to working with you again in the future! -The Colonial Team

January 01, 2020

Flat tire I brought in my flat tire to be repaired. Donna took charge in seeing that it was done in a timely fashion. I was pleased. More

by felice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
Jan 02, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We were glad to assist you and appreciate your business! -The Colonial Team

December 31, 2019

Went with my daughter to buy her first car. Wonderful service. Was so patient and helpful Answered all questions so she could make the best possible decision. More

by Hstarolis
Recommend Dealer
Yes
Employees Worked With
Humberto Bernal
Dec 31, 2019 -

Colonial Hyundai responded

Thank you for taking the time to write us such a kind review! Buying your first car is a big deal and it was our absolute pleasure to help your daughter find the right one. We appreciate you and your daughter trusting us with such an important purchase and we hope to work with you again in the future! Have a Happy New Year! -The Colonial Team

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