Colonial Hyundai
Downingtown, PA
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Warranty Repair - 2016 Sonata Hybrid Pleasant experience in getting the electric coolant pump replaced under warranty. I appreciated the ride back home after dropping off the car and the Pleasant experience in getting the electric coolant pump replaced under warranty. I appreciated the ride back home after dropping off the car and the fact there was absolutely no effort to sell additional (unwanted) services. Great service! More
I had a great customer experience at Colonial Hyundai. Ruben was super friendly and helpful! Thank you for making my experience so easy and enjoyable. Ruben was super friendly and helpful! Thank you for making my experience so easy and enjoyable. More
Great Customer experience Andy and Humberto are great professionals. They took a great care and were quick and prompt with the responses and follow ups. Shout out to both of th Andy and Humberto are great professionals. They took a great care and were quick and prompt with the responses and follow ups. Shout out to both of them and I recommend this dealer. More
Tire Repair - Quick and Easy A jagged pot hole caused a full deflation of my front right tire. A call to Dave at Colonial Hyundai made the repair process painless except for the A jagged pot hole caused a full deflation of my front right tire. A call to Dave at Colonial Hyundai made the repair process painless except for the cost of the required new tire. Within a hour of my call I was provided a loaner car and my car was on it's way to the dealership. The following morning the car was back in my garage with a new tire and alignment. More
Great service and customer service Dealt with customer service for state inspection, emissions, and oil change. They also washed my care. Excellent service and care for my Tucson. I w Dealt with customer service for state inspection, emissions, and oil change. They also washed my care. Excellent service and care for my Tucson. I will be back to purchase a new care in the future. More
Friendly atmosphere. No haggle pricing. Easy process. This is my 3rd vehicle from colonial and I haven’t had any complaints! I love my Tucson! This is my 3rd vehicle from colonial and I haven’t had any complaints! I love my Tucson! More
Headlight bulb replacement Parts department is always helpful and attentive. Donna can make things happen. You must accept that getting work done at the dealership is always g Parts department is always helpful and attentive. Donna can make things happen. You must accept that getting work done at the dealership is always going to be higher priced than the many other independent operators close by. More
Donna is the best! I had a serious problem with oil leaking and Donna got me in right away and I was out withering one hour. She is a real Asset for Colonial! I had a serious problem with oil leaking and Donna got me in right away and I was out withering one hour. She is a real Asset for Colonial! More
Goint the Extra Mile My son and I recently purchased a new Hyundai Ioniq Plug-In Hybrid from Colonial. The challenge was that Hyundai does not yet sell this model in Penn My son and I recently purchased a new Hyundai Ioniq Plug-In Hybrid from Colonial. The challenge was that Hyundai does not yet sell this model in Pennsylvania and my son needed the car quickly to start a co-op job in the Pittsburgh area. Lou Ziegler and the Colonial management team worked hard to find a vehicle in the color that my son wanted - and to get it to the dealership by December 31. Lou was a straight-shooter and easy to deal with. He kept us updated regularly during the process. More
Awesome Service Sales rep jack Provence, sales mgr Andy smith and finance mgr George Clark were outstanding they all were very helpful and efficient, candid, and help Sales rep jack Provence, sales mgr Andy smith and finance mgr George Clark were outstanding they all were very helpful and efficient, candid, and helpful addressing all questions and concerns More