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Colonial Hyundai

Downingtown, PA

3.7
2,074 Reviews

4423 Lincoln Hwy

Downingtown, PA

19335

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Showing 2,074 reviews

January 23, 2020

Michelle is the best I stopped by to get my tires inflated without an appointment and Michelle immediately took care of me. Turned out my inspection had expired and she no More

by CAROLT1702
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Jan 24, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We appreciate you sharing your experience and it was our pleasure to help you! We always do what we can do go above and beyond for our customers! Thank you for visiting us and we hope to see you again soon! -The Colonial Team

January 22, 2020

Donna was great at keeping me informed and she knew I had to be away for business and got me taken care of right away. More

by DAKEJO3
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
Jan 22, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We always do whatever we can to make our customers lives easier and we are so glad to hear Donna was able to provide you with great customer service! We appreciate your business! -The Colonial Team

January 22, 2020

GREAT FOLLOW UP Donna and the entire team attention is 2nd to none. The team was completely thorough in making sure all issues were resolved. They communicated with m More

by brownie81372
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano, Ruben Escobar
Jan 24, 2020 -

Colonial Hyundai responded

Thank you for the kind review! We love to hear our team has provided you with such a great experience! We always do our best to create a quick and easy process for our customers to service their cars. We thank you for your business and hope to work with you again! -The Colonial Team

January 22, 2020

Clint was easy to deal with and happy to help with any questions I had. The entire process took much less time than I was expecting. More

by WESPARKER0523
Recommend Dealer
Yes
Employees Worked With
Rob Barba, Clint Rupert
Jan 22, 2020 -

Colonial Hyundai responded

Thank you for sharing your experience! We are so glad to hear Clint was able to provide an excellent experience for you! We hope you love your new ride and we hope to work with you again in the future! -The Colonial Team

January 21, 2020

Great experience Brad was very welcoming and helpful! He made sure i was put in the vehicle i really wanted and could afford with no pressure at all! Very satisfied wi More

by artsybeena512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Triplett, Tammy Zegac, George Clark
Jan 22, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us such a kind review! It was our pleasure to help you find your new vehicle and we appreciate you trusting us with your purchase! Thank you for your business and we hope to work with you again soon! -The Colonial Team

January 21, 2020

Service was completed on a timely manner ahead of schedule time requested. Text that service was completed was a nice feature. Cashier was friendly as well. More

by Momerv
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Jan 22, 2020 -

Colonial Hyundai responded

Thank you for the review! We have been working on making our service department more efficient and convenient for our customers, and we are glad to hear you enjoyed the new texting feature! Thanks for your business! -The Colonial Team

January 20, 2020

Poor experience I was recently in the service department for a routine electronic update per a recall. The recall notification said the service would be completed in More

by jcs8787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not including any employees in the office specifically because they didn't do anything wrong
Jan 20, 2020 -

Colonial Hyundai responded

Hi, As the Service Manager, I am sorry to hear about your recent experience, we strive to deliver an exceptional experience at every visit. I don't recall a day that we ran that far behind, so I'd be interested in learning more to see what happened. If you'd be so inclined to give me a call, I'd be more than happy to see where we fell short. In doing so, I hope that I can turn the experience around. I'm also sorry to hear about the glove box issue, again, with more info I can follow up with my technician as that's unacceptable. I really look forward to hearing back from you so we can possibly work through this. Sincerely, Kevin Wagner 484.364.3772

January 20, 2020

Fast Service I had several issues that needed to be reviewed and addressed. Service took much less time than I expected. Was very happy that my air bag issue was More

by MACKIE134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
Jan 21, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We always do our best to create an efficient and positive experience for our customers! Thank you for visiting us and we hope to work with you again soon! -The Colonial Team

January 20, 2020

Professional Experience My salesman Michael Wilkinson was very knowledgeable, professional, and helpful throughout the complete process of my recent purchase. He made the buy More

by fkp1004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wilkinson, George Clark
Jan 21, 2020 -

Colonial Hyundai responded

We appreciate you taking the time to share your experience! We are so glad to hear Michael was able to provide a smooth and easy purchase, he is certainly an asset to our team! It was a true pleasure to help you find your new vehicle-- happy driving! -The Colonial Team

January 20, 2020

I always have great service and the service department is courteous and very helpful. Ruben is always courteous and helpful. He answers all my questions More

by CNLAIRD
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Jan 21, 2020 -

Colonial Hyundai responded

Thank you for leaving us a review! We are so glad to hear you had a positive experience with our service department and we appreciate your business! -The Colonial Team

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