Colonial Hyundai
Downingtown, PA
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Professional, positive experience Our experience with Jack Provence was outstanding. Jack greeted us in a professional yet friendly manner that made us comfortable in his presence and Our experience with Jack Provence was outstanding. Jack greeted us in a professional yet friendly manner that made us comfortable in his presence and gave us the sense of trust that we were looking for in reviewing our finances and exploring affordable options. I would highly recommend Jack. More
MY EXPERIENCE WAS GREAT, MOST ESPECIALLY WITH MY SALESPERSON, BRAD TRIPLETT, HE DESERVES 10 STARS FOR SATISFACTION. ALSO ALL THE OTHERS WERE SO FRIENDLY, TIME WENT BY QUICKLY, INCLUDING THE INSURA SALESPERSON, BRAD TRIPLETT, HE DESERVES 10 STARS FOR SATISFACTION. ALSO ALL THE OTHERS WERE SO FRIENDLY, TIME WENT BY QUICKLY, INCLUDING THE INSURANCE REP. I CAN HONESTLY SAY IT WAS MY BEST EXPERIENCE AT ANY CAR DEALER, THANK YOU ALL AT COLONIAL. I WILL PASS THE WORD TO FRIENDS AND FAMILY! More
Lied about engine replacement Came in to trade in a car and purchase one of their used cars. Salesman didn't listen at all to what we wanted from the car (CarPlay was a #1 feature) Came in to trade in a car and purchase one of their used cars. Salesman didn't listen at all to what we wanted from the car (CarPlay was a #1 feature) and showed us multiple cars that didn't fit our description at all. Failed to listen to the budget we had for the car. When we found one we could be interested in, we noticed on the test drive that it had a high number of miles (90k). The salesman then told us the car had a full engine replacement, which was subsequently backed up by his manager and the GM of the dealership, and were told to 'trust them'. We did not receive a single document showing this engine change. The GM has stopped emailing us back, indicating that it was a complete lie and they were trying to get us to buy a high mileage, no warranty car by lying about an entire engine replacement. Do not buy from here, classic sleazy dealership tactics. More
Once & Done At Colonial Hyundai, you can be assured that you won't be going back for the same problem because it's fixed right the first time! Thank you for bein At Colonial Hyundai, you can be assured that you won't be going back for the same problem because it's fixed right the first time! Thank you for being such a trustworthy service center for my 2019 Hyundai Tucson. More
Great Experience We shopped around online a bit before coming in to the dealer and were shown exactly what we had been building on the website. The financing options w We shopped around online a bit before coming in to the dealer and were shown exactly what we had been building on the website. The financing options were great and they worked with us to get a payment that was doable on our budget. Everyone was very friendly and easy to work with. More
Great place to buy a car I recently contacted Colonial about replacing my 2011 Sonata with something newer. I was pretty specific about what I wanted. I had loved my 2011, whi I recently contacted Colonial about replacing my 2011 Sonata with something newer. I was pretty specific about what I wanted. I had loved my 2011, which was a limited edition, so I told the salesman, Michael Wilkinson, that I wasn’t interested in coming in to “car shop,” but wanted something comparable in a new or gently used Sonata. Michael was great! He didn’t try to talk me into something else, and looked up the details of my 2011, which I had purchased there in 2013. He found a 2020 that they had on the lot that was ideal, except for the interior and exterior colors. So he found one at another dealership that was exactly what I had asked for. Michael took the time to help me get comfortable with all of the technology, which is amazing. On Saturday I drove home in my perfect 2020 Sonata SEL Plus. It’s perfect! I would recommend Michael Wilkinson - and Colonial - to anyone interested in buying a car. More
Everything was amazing I love this place thank you!! You guys did exactly what you said you were going to do thank u I love my car guys did exactly what you said you were going to do thank u I love my car More
I have never had a problem with the service department. This is my second Hyundai from colonial and I never had a problem with the first Hyundai I bought. Everyone was courteous and the wait wasn’t long at This is my second Hyundai from colonial and I never had a problem with the first Hyundai I bought. Everyone was courteous and the wait wasn’t long at all. More
The service (tire rotation and oil change) was fast and reasonably priced. The employees here are friendly and accommodating. I will continue to bring my car here for service. reasonably priced. The employees here are friendly and accommodating. I will continue to bring my car here for service. More