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Colonial Hyundai

Downingtown, PA

3.8
2,074 Reviews

4423 Lincoln Hwy

Downingtown, PA

19335

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Showing 2,074 reviews

March 12, 2020

Professional, positive experience Our experience with Jack Provence was outstanding. Jack greeted us in a professional yet friendly manner that made us comfortable in his presence and More

by letelete22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Provence
Mar 16, 2020 -

Colonial Hyundai responded

Thank you for the review! We are so glad to hear Jack was able to provide you a fast, easy, better buying experience! We understand how important it is for our customers to feel comfortable and well taken care of, and we strive to do that for each person who walks through our doors. We hope you'll come back for any of your future vehicle needs! -The Colonial Team

March 11, 2020

MY EXPERIENCE WAS GREAT, MOST ESPECIALLY WITH MY SALESPERSON, BRAD TRIPLETT, HE DESERVES 10 STARS FOR SATISFACTION. ALSO ALL THE OTHERS WERE SO FRIENDLY, TIME WENT BY QUICKLY, INCLUDING THE INSURA More

by elizabethwagner0423
Recommend Dealer
Yes
Employees Worked With
Lou Ziegler, Brad Triplett, Michael Wilkinson
Mar 12, 2020 -

Colonial Hyundai responded

Thank you for leaving us such a great review! We truly appreciate it! We are thrilled to hear Brad was able to provide you with such excellent service and that you had a fantastic experience with us! -The Colonial Team

March 11, 2020

It was an Okay visit. I was a little upset because I was there longer then what I was told that I would be there. More

by MARSHAYSHELTON
Recommend Dealer
Yes
Employees Worked With
Michelle Sload
Mar 12, 2020 -

Colonial Hyundai responded

Thank you for taking time to leave us a review. We apologize if we were running a bit longer than usual that day, occasionally that will happen but it is not an excuse. We are always working on making ourselves better so thank you for providing this feedback. We appreciate your business and hope to have you visit us again! -The Colonial Team

March 11, 2020

Lied about engine replacement Came in to trade in a car and purchase one of their used cars. Salesman didn't listen at all to what we wanted from the car (CarPlay was a #1 feature) More

by carbuyer11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Smith, Pepsi Parshat
Mar 11, 2020 -

Colonial Hyundai responded

Hi CarBuyer11, My name is Kevin Wagner and I manager the Service Department and I'm sorry to hear about this experience. I can confirm that the 90K Tucson had the complete engine replaced. If you want to call me directly, I am at 484.364.3772 and would love to help. The Tucson that you are referring to is a great vehicle that was meticulously taken care of by the prior owner. Again, I am sorry that this happened and will be happy to help. Sincerely, Kevin Wagner

March 11, 2020

Once & Done At Colonial Hyundai, you can be assured that you won't be going back for the same problem because it's fixed right the first time! Thank you for bein More

by dgrothsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
Mar 12, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We do our very best to create a fast, easy, better experience for our customers! We appreciate your business and hope to have you back soon! -The Colonial Team

March 10, 2020

Great Experience We shopped around online a bit before coming in to the dealer and were shown exactly what we had been building on the website. The financing options w More

by kristenlittle88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Clark, Jack Provence
Mar 12, 2020 -

Colonial Hyundai responded

Thank you for leaving us a review! It was a pleasure to work with you and we were happy to get you into the right car at the right price! We are grateful for your business! -The Colonial Team

March 09, 2020

Great place to buy a car I recently contacted Colonial about replacing my 2011 Sonata with something newer. I was pretty specific about what I wanted. I had loved my 2011, whi More

by MBGUISEPPE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Barba, Michael Wilkinson
Mar 10, 2020 -

Colonial Hyundai responded

Thank you for sharing your experience! We always do our best to provide our customers a fast, easy, better way to buy a Hyundai. We are happy to hear Michael provided you with such excellent customer service and ultimately found you the exact vehicle you wanted. We appreciate your business as well as your recommendation and we hope to see you again soon! -The Colonial Team

March 09, 2020

Everything was amazing I love this place thank you!! You guys did exactly what you said you were going to do thank u I love my car More

by tyharleyjr
Recommend Dealer
Yes
Employees Worked With
George Clark, Johnny Dice, Jennifer Brown
Mar 10, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! It was a pleasure to help you with the purchase of your vehicle and we wish you many happy miles! -The Colonial Team

March 09, 2020

I have never had a problem with the service department. This is my second Hyundai from colonial and I never had a problem with the first Hyundai I bought. Everyone was courteous and the wait wasn’t long at More

by OYME57
Recommend Dealer
Yes
Employees Worked With
Lou Ziegler
Mar 10, 2020 -

Colonial Hyundai responded

Thank you for leaving us a review! We appreciate your continued business and we look forward to working with you again in the future! -The Colonial Team

March 09, 2020

The service (tire rotation and oil change) was fast and reasonably priced. The employees here are friendly and accommodating. I will continue to bring my car here for service. More

by justin.a.rick
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano, Ruben Escobar , Michelle Sload
Mar 10, 2020 -

Colonial Hyundai responded

Thank you for the review Justin! We appreciate the kind words and look forward to having you back! -The Colonial Team

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