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Colonial Hyundai

Downingtown, PA

3.8
2,074 Reviews

4423 Lincoln Hwy

Downingtown, PA

19335

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Showing 2,074 reviews

April 21, 2020

Maintainence A big thank you to Ruben, mechanics, car washers. Disinfecting inside the car was appreciated. Finding that there was a tear in the car washer hose & More

by CLPMAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Apr 23, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We appreciate your business and it was a pleasure to serve you! -The Colonial Team

April 21, 2020

PURCHASE vERY THOUROUGH SALESMAN, Lou Quick turn around from time of entering to the time I left with the new car. Paperwork completely explained. Great deal More

by GRGILBERT45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Ziegler, George Clark
Apr 23, 2020 -

Colonial Hyundai responded

Thank you for your continued business! It was a pleasure to help you with the purchase of your new vehicle and we hope you are loving your new ride! Don't hesitate to reach out if you need anything! -The Colonial Team

April 21, 2020

Good customer service and nice people While I recently purchased a Genesis G80, and have had a few annoying issues with it (all electronics), I had to wait 6 weeks for an "upgrade" to soft More

by joncohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wilkinson, Ruben Escobar
Apr 23, 2020 -

Colonial Hyundai responded

We are sorry to hear you are experiencing some difficulties with your vehicle, please let us know if there is anything additional we can do to help. It is always our goal to be there for our customers both during and after their purchase and we will be glad to assist you in any way we can! -The Colonial Team

April 20, 2020

First oil change/tire rotation after purchasing We purchased our car in September, 2019. This was the first service since purchasing. We were very pleased with the friendliness and cleanliness of More

by BUSYB98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
Apr 23, 2020 -

Colonial Hyundai responded

Thank you for leaving us a review! It was our pleasure to service your vehicle and we appreciate your business, we hope to work with you again soon! -The Colonial Team

April 20, 2020

We’ve purchased 7 vehicles from this dealership and serviced all of them here. Over the last year or so, their service department has gone completely downhill. They have tried to sell us services we do More

by HJW1221
Recommend Dealer
No
Employees Worked With
John Ashdale, David Smith, Donna Feliciano, Pepsi Parshat
Apr 27, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us your feedback. We would like to sincerely apologize for the difficulties you experienced during your most recent visit to our dealership and service department. We have truly loved having you as a loyal customer and would like to find a way to rectify the situation. Please feel free to reach out to our Service Manager, Kevin Wagner, at 877-360-4073, or you can reach out to our General Manager, Dave Smith, at 954-444-5520. Thank you and we hope to hear from you! -The Colonial Team

April 20, 2020

Extra Mile Donna arranged to get my car serviced during this coronavirus ordeal. She arranged timely service, suggested needed service word, and provided excelle More

by JWIDHSON
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
Apr 23, 2020 -

Colonial Hyundai responded

Thank you for the review! We appreciate you choosing our dealership for your service needs and we hope to work with you again soon! -The Colonial Team

April 20, 2020

Smooth visit Ruben is a pleasure to work with. I have been a customer for 15 years or so. Obviously I have been happy with my visits! More

by MLBLBMILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Apr 23, 2020 -

Colonial Hyundai responded

Thank you for the kind words! We are so grateful for your continued business over the years and it is always a pleasure to serve you! -The Colonial Team

April 17, 2020

Donna let us know quickly what repairs were needed. The service technician was neat and the car was returned in good order. Have used this service department through 4 cars. Always done a good job. More

by BARNESKATHLEEN0
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
Apr 17, 2020 -

Colonial Hyundai responded

Thank you for the review! We are so grateful for your continued business and we look forward to working with you again soon! -The Colonial Team

April 16, 2020

I made my appointment on line for the first time thru a link from an email. Fortunately I just wanted the LOF which was advertised. I could not easily find how to make additions for requested service on th More

by dcall519
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Apr 17, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us your feedback, we apologize for the difficulty you experienced with our online scheduling. We will take a look at how we can make that process easier in the future, we appreciate you bringing it to our attention! Thank you for choosing our service department and we hope to work with you again soon! -The Colonial Team

April 15, 2020

Long wait but I was given 10% discount as a result. Service was excellent as usual They will take good care of your car and vehicle More

by YELLOWBIRD32
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Apr 17, 2020 -

Colonial Hyundai responded

Thank you for the review! We are grateful for your business! -The Colonial Team

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