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Colonial Hyundai
Downingtown, PA
2,074 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,074 reviews
May 11, 2020
Hyundai Car Maint. Loved the communication and ease of getting my car maintenance done. They let me know when the person would be here to get my car. They called me ab Loved the communication and ease of getting my car maintenance done. They let me know when the person would be here to get my car. They called me about payment. They let me know when my car was being brought back. They even sent an email of the 'check up'. More
by SANSOBEL
Verified CustomerEmployees Worked With
Donna Feliciano, Ruben Escobar
May 11, 2020
Everyone is/was helpful,patient and courteous. My car was in for inspection and they were fast and efficient. This is all that I have to say in for inspection and they were fast and efficient. This is all that I have to say More
by Jandksaler@verizon.met
Employees Worked With
Donna Feliciano
May 08, 2020
Great experience Lou was wonderful to deal with. He made our car purchase so easy. We will definitely be back for any future car purchases with Lou. Lou was wonderful to deal with. He made our car purchase so easy. We will definitely be back for any future car purchases with Lou. More
by melmal79
Employees Worked With
Lou Ziegler
May 08, 2020
Heros Work Here! Ruben was so kind and caring when he helped schedule my initial appointment. I'm so appreciative Colonial Hyundai was still open to assist with a reca Ruben was so kind and caring when he helped schedule my initial appointment. I'm so appreciative Colonial Hyundai was still open to assist with a recall and tun up. We all need our cars running, especially during this crazy time. I stressed to Ruben that I was still working from home and going to a 2nd job during evenings and Saturdays and that I purposely tried to get my car fixed on a Wednesday, as that was the later service night. After learning they adjusted their hours due to COVID-19 he let me know there was a valet service and that they will call me the morning of to schedule the pick up. On the morning of my appointment I receive a nice call from Donna Feliciano who was very responsive and helpful regarding communicating the service visit and the valet service pick up. At the end of the day they returned my car back to its original parking place and they did not pressure me to do anything else to my car. They fixed what I wanted quickly. Thanks again for being open and helpful to service my car in this scary time. You are all truly heroes working the front lines! More
by Jessie
Employees Worked With
Donna Feliciano, Ruben Escobar
May 07, 2020
Service Ruben was the best ever! Very professional and courteous! By far the best experience ever. He would check up on us without hesitation. Would recommend Ruben was the best ever! Very professional and courteous! By far the best experience ever. He would check up on us without hesitation. Would recommend this dealership. More
by KEFOSTER119
Employees Worked With
Ruben Escobar
May 06, 2020
With the corona virus stay at home law. Our hyundai took longer to receive due to the truck delivering service was shut down. When delivery was provide we receives notification that we could pick up the veh longer to receive due to the truck delivering service was shut down. When delivery was provide we receives notification that we could pick up the vehicle. We were very pleased with how the salesman described the vehicle to us with out coming within 6-8 feet of us. Multiple Thumbs Up by my family. More
by JCJKR
Employees Worked With
Michael Wilkinson
May 06, 2020
Great job and communication Been using them for years. Moved further away so not there as often. Donna does a great job communicating updates and had my car ready as quickly as Been using them for years. Moved further away so not there as often. Donna does a great job communicating updates and had my car ready as quickly as possible. More
by startraindd
Employees Worked With
Donna Feliciano, Kevin Wagner
May 05, 2020
I came in for an oil/ filter change only. Tire rotation was suggested, so I agreed. My vehicle had been detailed inside and out less than 24 hrs prior to my service. I was informed upon leaving that vehicl was suggested, so I agreed. My vehicle had been detailed inside and out less than 24 hrs prior to my service. I was informed upon leaving that vehicle had been washed and wiped down inside for me without my knowledge or permission! When I returned to my vehicle it was wet inside due to the passenger window being left partially down during the unauthorized washing. Which I guess is why my service took almost 2 hours!! Very disappointed. More
by J Emerson
Employees Worked With
Donna Feliciano, Ruben Escobar
May 05, 2020
Valet Service! I got my car inspected and i never had to leave my house. The entire staff did a great job. I truly appreciate the effort. I got my car inspected and i never had to leave my house. The entire staff did a great job. I truly appreciate the effort. More
by ubts1216
Employees Worked With
Michelle Sload
