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Colonial Hyundai

Downingtown, PA

3.7
2,074 Reviews

4423 Lincoln Hwy

Downingtown, PA

19335

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Showing 2,074 reviews

June 24, 2020

Not at all happy with Colonial. For over a year I complained about my car using oil. They put me on an oil consumption test which honestly I did not complete. I felt like I was being jerked around. T More

by FRNKWNDLNG
Recommend Dealer
No
Employees Worked With
Donna Feliciano
Aug 21, 2020 -

Colonial Hyundai responded

We are sorry to hear about the issues you encountered upon your visit to our dealership. We can ensure you our intention was not to jerk you around, we simply were trying to diagnose the oil issue in your vehicle. We would like to sincerely apologize for the difficulty you had contacting our sales team, that is something we will make our team aware of moving forward. We appreciate the feedback you were able to provide us and we hope to one day earn your business back. -The Colonial Team

June 24, 2020

Great Service As always the service and staff are awesome. The service staff are very helpful when it comes to answering all of my questions and concerns. I live an More

by ALICIA.CHEERLEADERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Schaffer, Donna Feliciano, Ruben Escobar , Michelle Sload
June 24, 2020

Very professional staff and salesmanPresented great Very professional staff and salesman Presented great options at close. I sold commercial vehicles for several years and my standards were high.. Th More

by f.tomko
Recommend Dealer
Yes
Employees Worked With
John Ashdale, Michael Wilkinson, Donna Feliciano, Jim Ballezzi
Jun 24, 2020 -

Colonial Hyundai responded

Thank you for leaving us a review! We are so glad to hear our team was able to provide you with such great service and we appreciate your business! We hope you are loving your new ride! -The Colonial Team

June 23, 2020

Pick up and Delivery!! Just moved to the area and needed to have my 2019 Santa Fe serviced and was shocked to find not only the ease of scheduling online but that they also More

by ryryp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
Jun 24, 2020 -

Colonial Hyundai responded

Thank you so much for the kind words! We are constantly working on ways to make our process faster and easier for our customers, and we are glad to hear our online scheduling and pick up/drop off service was of use to you! It was a pleasure to help you and we look forward to seeing you again! -The Colonial Team

June 23, 2020

Online process was awesome. Working with sales manager Andy was a pleasure then to work with Jack sealer the deal. Was in and out within an hour. More

by THOMAS.SMALLSII
Recommend Dealer
Yes
Employees Worked With
George Clark, Jack Provence
Jun 24, 2020 -

Colonial Hyundai responded

Thank you for coming to visit us Thomas! We are grateful you chose us for the purchase of your new vehicle and Andy and Jack were happy to help! We wish you many happy miles! -The Colonial Team

June 22, 2020

new car purchase Lou was real good to work with. Felt like he was honest and straight forward. Was interested in the Costco program to avoid price dickering. More

by JALEGGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Ziegler, Krista Smoot
Jun 22, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We appreciate you sharing your experience and hope you are loving your new car! -The Colonial Team

June 20, 2020

Found my dream car in minutes I went in and found the perfect car immediately. Clint was extremely helpful and talked me through the process. I was able to get through all the pape More

by bowk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Whitby, Clint Rupert
Jun 22, 2020 -

Colonial Hyundai responded

Thank you for sharing your experience! It was our pleasure to help you with the purchase of your new vehicle and we are so glad to hear you had such a positive experience! We hope to work with you again soon! -The Colonial Team

June 19, 2020

Great service department with friendly employees. Very helpful and accommodating. All around nice dealership. My car was serviced fairly quickly too. Parking area could have more spaces. More

by SKOMORUCHA
Recommend Dealer
Yes
Employees Worked With
Michelle Sload
Jun 22, 2020 -

Colonial Hyundai responded

Thank you for leaving us such a great review! We appreciate your business and hope to have you back again! -The Colonial Team

June 19, 2020

Everyone was so helpful Jack was great! Jack showed me all the gagets in the car and even paired my bluetooth! I will refer my friends! More

by kan_3904
Recommend Dealer
Yes
Employees Worked With
Jack Provence, Jim Ballezzi
Jun 22, 2020 -

Colonial Hyundai responded

Thank you for the kind words! We are thrilled to hear you had such a great experience with us and we look forward to seeing you again! -The Colonial Team

June 19, 2020

Thanks for the great 1st service for my Palisade!! Feels great to see the service level that you provide. Looking forward to future visi9ts. Thanks More

by SELYSEL1022
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
Jun 22, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! It was our pleasure to service your Palisade and we appreciate you choosing us for your service needs! We look forward to seeing you again! -The Colonial Team

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