
Colonial Hyundai
Downingtown, PA
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Went in to purchase a used vehicle. Was told before coming that I was approved for a loan, and would just have to come in and sign papers. Went in looking for a certain car, and was told it was already coming that I was approved for a loan, and would just have to come in and sign papers. Went in looking for a certain car, and was told it was already sold. Salespeople continued to try to pester me into buying another vehicle. Continued to told me to "just sit down" for over an hour, as they "copied my drivers license." This was obviously just a ploy to keep me from leaving. Later was told "well, we are going to put your credit application in now, and it takes some time", AFTER they had told me I was approved! After sitting at a desk for 90+ minutes waiting for absolutely nothing, I tried to ask the salesman for my documents back so I could leave. He ignored me, said "I have another idea", and vanished again. The service here is absolutely atrocious. In addition to my situation, I witnessed them try to bait-and-switch with the gentleman at the desk next to me. They quoted him a price, he gave them a down payment and signed papers, and then someone walked up to say "well, the payments are going to be higher than we agreed upon." Very poor. More
i bought a 2001 hyndai from the dealer in 2002 w/2,400 mileson it, and they seemed to FINALLY give me a fair price on this car I sat there for 4 hours debating the price, and is true with ANY dealer, READ mileson it, and they seemed to FINALLY give me a fair price on this car I sat there for 4 hours debating the price, and is true with ANY dealer, READ the contract BEFORE you sign it!!!!!But otherwise they seemed helpful and got a good deal on my car, which I still have! More
I was dissapointed at another dealership, and went here based on a friends reccomendation. I was not dissapointed! They bent over backwards to help me, and I went home with arrangements to purchase the c based on a friends reccomendation. I was not dissapointed! They bent over backwards to help me, and I went home with arrangements to purchase the car on the following business day! They Rock! More
Colonial Hyundai is offering a Triple Rebate - they will triple all rebates from the manufacturer. After we struck a deal, this Finance Manager had to adjust and reprint the Sales Contract 4 times! I was so triple all rebates from the manufacturer. After we struck a deal, this Finance Manager had to adjust and reprint the Sales Contract 4 times! I was so frustrated that on the final print, I just signed the darned form. Later that night, I realized they had not given me a copy. I contacted the dealership and they said that I should have been more careful and would not give me a copy of the Sales Contract. Three days later (sound familiar? 3 day right to return product), I received a call from them asking when I was going to come up with the $6,000 additional cash that I owed them. It was a cash sale and completely paid for.<br><br>I had to call the State Attorney General's Office to get a copy of the Sales Contract. That is when I found out that they did not triple the rebate (a $4,400 mistake) and they charged me for a service contract ($1,300) that I had signed a disclosure paper declining the service contract. That's $5,700 add sales tax to this figure ($342.00) and there is the missing $6,000! Guess what else? They had modified the figures AND USED WHITE OUT on the form!<br><br>Buyer beware! They have a record at the Chester County Department of Consumer Affairs, the Montgomery County Department of Consumer Affairs, and at the State Attorney General's Office in Harrisburg. DO YOUR HOMEWORK!!!!! More
After having a terrible experiance with a Hyundai dealer close to home I went on-line for a quote. From here on in it was a pleaasure buying my new Sonata. Colonial Hyndai is a first class outfit. Brian Mal close to home I went on-line for a quote. From here on in it was a pleaasure buying my new Sonata. Colonial Hyndai is a first class outfit. Brian Maloney and Adam Dubrow treated me like a customer, not like my home town dealer did. I would have no problem recommending them to my family and friends. Joe More