Colonial Hyundai
Downingtown, PA
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I arrived for an oil change and ended up with a new car instead. Why? Well, it was a prudent decision. Realizing my car was 5 model years old, I was close to the end of my bumper to bumper 60K warranty instead. Why? Well, it was a prudent decision. Realizing my car was 5 model years old, I was close to the end of my bumper to bumper 60K warranty and my lifestyle just didn't support a 4 door car I asked Jim Lopez, sales manager and friend, what he had in a used SUV type vehicle. Jim Krause took me out for a drive. I sorta liked it, asked a bunch of questions about the warranty, etc. Jim Lopez came to the office and said, "I want you to keep an open mind. I have a better deal for you then the used SUV." You have to understand that this is my 3rd vehichle from Colonial and Jim Lopez is a very funny guy. He gets really animated as he starts through the discussion. He knows I don't like 4-cylinder vehicles. First thing out of his mouth is, "It's a 4 banger so we'll get that out of the way." I smile. He sweats. I'm hearing keep an open mind echoing in my head. He describes it as the best compromise for me and why. "Take it out for a drive." How many times have we heard that line. I said, "What color?" He said, "Black or black." I hate black.... So, Jim Krause gets the car, I drive it, take it over bumpy local roads, take it onto the freeway and I'm thinking no guts, no glory. I hit the gas pedal and darned if I'm not surprised that the little 4-banger had improved since I last drove one. Hmmm. This car has more leg room than my Sonata and the seat sits more like a chair which is great for anyone with joint replacements. This car might be the one. We arrive back at the dealership and check out the cargo capacity. When I folded down the passenger seats there was around 6 ft. Impressive. Plenty of room for the little dog and myself. I can hit the yard sales again. Then the negotiating begins. Actually, I saw this as a win-win. I upgraded the warranty to 100k bumper to bumper and I spent $20. more out of pocket for a car that met my needs. Which one? The Elantra Touring. Oh, and I'm an old broad. I'll be the "new 42" this year and I'm worth it. For those of you who don't know the "new 42", add 20 years to the number! Just a crazy red headed baby boomer still riding down the highway, looking for adventure. More
It was a very good experience. I was treated with respect and honesty. All sales people were very helpful and friendly. The car I was interested in was available and ready to drive immediately. Ji respect and honesty. All sales people were very helpful and friendly. The car I was interested in was available and ready to drive immediately. Jim explained the options and understood what was important to me. The paperwork transaction was smooth and quick. Jim was extremely service oriented. Overall, a great experience. More
I stopped by the dealer ship on a busy Saturday afternoon, and was politely approached in the lot by my salesperson Walt. I told him I was initially just shopping around and wasn't interested in bu afternoon, and was politely approached in the lot by my salesperson Walt. I told him I was initially just shopping around and wasn't interested in buying a car right away. He asked me if I were looking for anything in particular and would point me in the right direction and answer any questions if I had any. Well, one thing led to another and by asking the right questions and listening sincerely to me, he recommended the new Genesis 4.6 since I used to own BMW's and was looking for performance and comfort I thought not possible with the Hyundai brand. Boy, was I surprised! That car is the BOMB! The price was even less than I expected to pay for such a luxury car and the finance process could not have been smoother. Jimmy and Mike made sure I was comfortable through the whole process, and I even got lifetime hand car washes! The dealership has followed up for service appointments, and even the head of the dept., Marty, called to make sure everything was to my satisfaction. I am quite happy overall with my experience there, and feel that Walt and the rest of the staff truly had my needs in mind. More
I was able to start with them on a e-mail price. They responded right away with a call verifying the exact car I wanted. With-in 15 minutes they responded with a low quote. Then when I called them back i responded right away with a call verifying the exact car I wanted. With-in 15 minutes they responded with a low quote. Then when I called them back in talking to them they indicated that there was another rebate that I didn't know about the college graduate worth an additional $400.00. So I received a great price plus another rebate that made it an even greater price. Once I told them I was excepting the deal and made a small down payment over the phone. They found the exact car I wanted and had to on the lot to pickup the next day. I was only at the dealer for about an hour. I hate shopping for a car but this was honestly the easiest transact I have ever had. Absolutely no high pressure sales or trying to sell me something additional I real did not want. Plus they gave me two free years of maintenance. Great people all around. John Bauer More
Dave was a great sales person. He listened to my needs and got me the best possible price. Service was great too. They inspected my car quickly and installed Bluetooth which is a wonderful addition. I wo and got me the best possible price. Service was great too. They inspected my car quickly and installed Bluetooth which is a wonderful addition. I would recommend them to any of my friends. My overall rating is an A+. More
I have bought 5 cars there and have been very happy. Also the service dept has been great especially Abbey. My prices have always been fair and Vinnie goes out of his way to help even so far as coming to my the service dept has been great especially Abbey. My prices have always been fair and Vinnie goes out of his way to help even so far as coming to my house to help with a problem of my causing . Abbey makes the service experience very easy.I have had great experiences there More
I went to Colonial after having an ABSOLUTELY horrible experience at Piazza Hyundai - I got the car I wanted (which they had drivers go and get from Piazza) - that night for a great price,minus the stres experience at Piazza Hyundai - I got the car I wanted (which they had drivers go and get from Piazza) - that night for a great price,minus the stress, disappointment and aggravation. Thank you Colonial More
I was looking for a VeraCruz that had all the features that my Cadillacs had, since the dealership is less then 5 miles from my house I visited Colonial Hyundai of Downingtown and met Jim Krause. He was v that my Cadillacs had, since the dealership is less then 5 miles from my house I visited Colonial Hyundai of Downingtown and met Jim Krause. He was very friendly and out going, we talked about what I was looking for, and he showed me exactly what I was looking for. He took me on a tour of the dealership including the service department. after the test drive I was sold. I traded in both my Cadillacs for my Vera Cruz. The deal was right on the mark, the warrenty is Stellar in the Car Bussiness. I was impressed enough to go back three weeks later and buy my son a sonata from Jim. Again the whole Sales team work to make the experience a great one. I would recommend this dealer and Jim to anyone of my friends that is looking ffor a new car. More
First let me start off saying that i absolutely dread going car shopping. Well after the experience that i have had with Jim Krause and his fellow co-workers i no longer have that impression. I was treat going car shopping. Well after the experience that i have had with Jim Krause and his fellow co-workers i no longer have that impression. I was treated more like a friend at Colonial Hyundai rather than a dollar sign which i was used to from other dealerships. Jim was very courteous and very thorough in explaining the vehicle and helped me out thru the whole sales process from the time i came on the lot til days after i bought my new Sonata. He since has sent me thank you cards which were actually cards not some generic computer printed one which i received from the last dealership i bought a car from. He also sets up all of my service appointments, which allows me to spend my time with my family and more improtant things. I cant express how much gratitude i have for the experience i have had with Jim Krause and the rest of the staff at Colonial Hyundai of Downingtown. I will def be sending all of my family and friends to Jim and Colonial Hyundai. Once again thank you for the great service and experience. Sandy and Jim More
Jim Krause was an excellent sales person. He was more excited for my new purchase than I was. He did a superb job of working with me on my buy and staying within my price range. Additionally, for the pri excited for my new purchase than I was. He did a superb job of working with me on my buy and staying within my price range. Additionally, for the price I am paying my amenities are even better! I plan on taking a friend to Jim Krause within the next month. I feel like he has the ability to come through for individuals that are having a difficult time closing a deal on a new car. More