Colonial Hyundai

Being a recent college grad, this was my first car buying experience and i must say it was a great one. I was at first a lil skeptical about buying a car because of all the things i read that dealerships try experience and i must say it was a great one. I was at first a lil skeptical about buying a car because of all the things i read that dealerships try to do well this dealership was not one of them. They made me feel very at ease and i know i had received a great deal plus Jim took the time to focus on my needs and helped me find the right car even though it was very busy, now i know why it was soo busy this dealership was fantastic and the atmosphere was very warming. I will definitely be sending all of my family to Colonial Hyundai my mother is actually in the market for a car and i know she will be buying it from Colonial. Thanks again for all of your patience Jim and Mike i know it was not easy dealing with my 50,000 question but know it hasnt gone unseen and also that you have one more customer for life. Thanks again and know your organization is truly a special one. For those who are wanting to buy a vehicle before you go buying it you must give Colonial a chance they will go that extra mile. More

Had been shopping for a new Genises Sedan for several months been to 4 dealers most didn't have many to see. Colonial had the largest selection & my salesman Dale spent plenty of time going over the car. months been to 4 dealers most didn't have many to see. Colonial had the largest selection & my salesman Dale spent plenty of time going over the car. After a short negotiation with Dale & Mike they got me a great price. There finance manager explained everything I was signing so anyone could understand it easily. I think his name was Sam. If your looking for a Hyundai call Dale at Colonial Hyundai I'm sure they'll take good care of you! Tony More

I found Colonial Hyundai on the Web after searching for places that could help me out since I have fair credit. I was excited to get an email back telling me I was approved and I picked the car I was inter places that could help me out since I have fair credit. I was excited to get an email back telling me I was approved and I picked the car I was interested in, a black used Tiberon that was $7000. I checked comparison pricing on KBB and thought it was going to be a great deal and in a comfortable price range for me. Well, of course, when I drove 1 1/2 hrs to get there, there was no Tiberon, even though they told me it was still for sale. It apparently had mechanical issues and was in the shop. I asked to at least see it, was told it was unavailable to be seen, they weren't sure if the mechanic had it out for test drive or what..So, instead of letting me look around in the parking lot for what I would like, I get taken to vehicles that were "within my monthly payment". Never once ever told the bottom line $ amount of the actual price of the vehicles. Of course first I get taken to drive a crappy little accent, no room for my growing teenagers, crappy riding vehicle. But if I want to get a more comfortable ride... we have this 2008 Elantra. It was beautiful. It rode nice, had everything I needed. But this was going to be $50 more than most I wanted to pay for monthly payment. There were cars all over that lot, why was I only given 2 options? I fell in love with the vehicle and sat there thinking in my head what I can give up a month to make this happen. I went there with $2000 in my hand and handed it over. Everything was typed up and signed. What an idiot I am. I thought the $15000 on my agreement was the price of the vehicle, a bit salty for a used Elantra but I gave in. Come to the realization after I left that that was my loan, and I actually paid $2000 on top of that!!! I paid at least $4000-5000 over what this car is worth when all was said and done. Way to help people with less than stellar credit there Colonial. Now I'll never be able to get rid of this car and not have to pay every penny you xxxxx me for! Also, I just took my car into local dealer to have service today, I asked them if it could be the fuel pump because there was a recall and it wasn't on my carfax so I figured it was never done..I guess Colonial forgot to staple that page to the carfax report they gave me because a new fuel pump was put in 1 year before I bought the car. Do you think MAYBE I didn't want a car with 21000 miles on it that had a faulty fuel pump and since had to be replaced? That would be MY DECISION TO MAKE NOT THEIRS!!! These people are shysters, plain and simple. I am removing my Colonial Hyundai license plate and decals from my car. I will not advertise for them so some poor old sap or single woman such as myself shows up there and gets a good reaming as I did. I came out of the finance office with my head spinning, I got their service contract drilled into me and ended up paying $9 more a month for something I will never use. I said no the first time, I live an hour and a half away, why the xxxx would I take my car that far for a handful of oil changes??? Crooks crooks crooks. I swear they leave the AC off in that place to make it like a torture chamber so you can't even think straight. Wish I could sue them for being dirty rotten scoundrels, but it's just a lesson learned. If it sounds too good to be true...IT IS!!! More

Went to purchase a new car and the salesman I was paired with had no idea how to handle a new car purchase. He was used to dealing with customers that had poor credit and I have great credit. I was very unh with had no idea how to handle a new car purchase. He was used to dealing with customers that had poor credit and I have great credit. I was very unhappy with his bottom line price and what he was able to offer but I loved the car and there were no others in the area. I was able to get a much better interest rate from my credit union than they offered and will definately think twice before I purchase another car from them. More

I went for 12,990 deal after 4 hrs waiting time time for sing paper gess what P. price was 17,990 the sale manager tell me that he going to honor the 12,990 then come back with a sad story about the economy sing paper gess what P. price was 17,990 the sale manager tell me that he going to honor the 12,990 then come back with a sad story about the economy,and all blablabla, he toll me the lender was charging me 1,400 over the sale price and i said ok. I recevid a call from the lender and before they start asking i made my first move! ( Whay you charging me $1400.00 up front?) THER ANSWER YOU BETTER GO BACK TO THE DEALER... we dont charge up front money and we do charge fee true the live of the loan... THEY TINK THEY GOT ME BUT SING A LEGAL DOCUMENT UNDER LIE INVOLVING 3 PARTY ( THE LENDER ) IS TECNICLE A VOIDED DOCUMENT...AND I WILL GO TO THE LAST CONSECUENCE ON THIS. I WILL PUT A STOP ON THIS CRIMINALS WITH NICE DRESS AND TIES. THEY DONT RESPECT THE HARD WORKING PEOPLE OF THIS AREA AND THEY F--- WITH THE WRONG GUY......PEOPLE WHO BUY NEW CARS WHAT CAINE OF COMPLAIN THEY WOULD DO? NONE IS A BRAND NEW CAR.....PEOPLE WHO BUY PRE-OWN HAVE 1,000.00 PROBLEMS X DISRESPECT,ASAULT,LIES##########NEVER AGAIN I DEAL WITH COLONIAL HYUNDAI PERIOD. More

I was lured on a false pretense loan. They told me I was approve for a loan. However, didn't tell me the most important fact. I needed $2500-3500 to put down because of bad credit. I'm going to take that ki approve for a loan. However, didn't tell me the most important fact. I needed $2500-3500 to put down because of bad credit. I'm going to take that kind of money and go on Craiglist. Drove all the way from Delaware. Didn't meet Nikki who I spoke to. If you have bad credit like I do. Don't go to Colonial Hyundai. More

Lairs, playing the your approved game when i got there I was told that I was approved for a loan from 6,000 to 18,000.With 1,00 to 1500 down picked a car for 16,990 was then told that I would have to put 3, was told that I was approved for a loan from 6,000 to 18,000.With 1,00 to 1500 down picked a car for 16,990 was then told that I would have to put 3,000 down two days later. I declined there(lies) I mean offer.... Havertown More

I agree with the other negative reviews of which there are many. I spent half a Saturday trying to negotiate a price on a vehicle and they still would not come down from MSRP. I was tired and hungry at th are many. I spent half a Saturday trying to negotiate a price on a vehicle and they still would not come down from MSRP. I was tired and hungry at this point and I should have walked but I reluctantly gave them a deposit. Well, sure enough I was able to get the same vehicle from another dealer for $3,000 less without any negotiation! So, on the morning of the third day I faxed and e-mailed Colonial requesting my deposit back. They refused saying it would be forfeited. Now I don't recall signing a contract and I certainly did not get a copy if I did. But PA law allows any contract to be cancelled up to 72 hours after signature. They won't get rid of me that easily - I told them that I will be contacting the Hyundai regional manager and if he/she cannot rectify the situation, I will be taking the dealership to small claims court. Fortunately, the General Sales Manager, Jim Lopez, read this posting. Although we did not see eye to eye on what occurred, he did refund my money. More

I came in for a used car advertised for $11990. Before driving 20 miles I called to see if the add was correct, I was told that they weren't sure but I should come anyway. AFTER 3 HOURS I was told that th driving 20 miles I called to see if the add was correct, I was told that they weren't sure but I should come anyway. AFTER 3 HOURS I was told that the price advertised was +5990, This was not in the add, there was no indication of a addition and the add was at best bate and switch and at worst fraudulent. DON;T WASTE YOUR TIME, this is just my opinion More