Colonial Hyundai

Best dealership around Jim was so honest never trying to sell me something I couldn't afford, he worked so hard to get me the best deal he could , he is the best sales perso Jim was so honest never trying to sell me something I couldn't afford, he worked so hard to get me the best deal he could , he is the best sales person I have ever dealt with , in the future this is where I would purchase again and also tell all to go ! More

AMAZING EXPERIENCE This was the absolute best and easiest car buying experience of my life! It's a very friendly and professional environment. My wife and I love our Gen This was the absolute best and easiest car buying experience of my life! It's a very friendly and professional environment. My wife and I love our Genesis and would recommend everyone to Colonial. Thanks again! More

When I originally bought my car, the experience was ok. The car was a good deal with "Internet pricing", but the workers there were saying that it must have been a mistake and tried selling me other cars. The car was a good deal with "Internet pricing", but the workers there were saying that it must have been a mistake and tried selling me other cars. I ended getting the Internet price for the car + $500...still a better deal than anywhere else I had seen. I received an "invitation" to get an upgrade on my car for less than I was currently paying *along* with a check for over $13K for my current car (2011 Sonata) along w/ their 40% Black Friday sale. Sounded fishy, but I thought I would be able to get a good deal for an upgrade...I was wrong. After 3 hours of waiting. they said for an "upgrade" they could give me a deal at $380 / month (2.5% APR) for 72 months ($27,360 total)! That's the same price as just buying the car without any "deals" and them getting my car for free. I will not waste anymore of my time dealing with the crooked ways of this dealership and I'll be sure to advise others not to as well. *Edit* : After getting a xx reply from the dealership, furthering the fact that they were pulling a "bait-n-switch" tactic, I wanted to add that not only did I wait 3 hours before anybody finally conversed with me, but I told them about my expectations from the beginning. Instead of them telling me they couldn't help me, they kept leading me on by telling me that they could definitely work something out and wasting more of our time even taking us for a test drive and having me wait around while they were "getting things together". Also to note, they were well aware of my car details as I had service done on my car a few months ago. More

Appoint was for 60K sched maintenance on my 07 Azera. The appoint was set up wth my service advisor, Donna. Prior to the service she reviewed the items included as well as a few optional service upgrade The appoint was set up wth my service advisor, Donna. Prior to the service she reviewed the items included as well as a few optional service upgrades that I accepted. We also discussed an issue with my cruise control system. The appoint date arrived and I dropped off the car early in the AM. Donna inspected the car and I was provided a pre-arranged loaner, which was a new Elantra. Off I went immediatly pleased with the appearance, functionality & operation of the Elantra. As the day progressed I found myself more and more impressed with everthing about that car. I was called by Donna mid-afternoon and informed that my car was ready. Upon arrival Donna & I reviewed the work order and I was informed that all went as scheduled including the check of my cruise control which turned out to require a replacement sensor which I was happy to hear was 100% covered under my extended 100k warrenty minus the $50 deductable required by my plan. The car had been washed and was ready to go. On the drive home, I couldn't believe how great the engine & trans performed! The new sensor and trans fluid flush really did the trick, producing a 'buttery' shift pattern! Another wonderful experience at Colonial and confirmation once again, of the value enhancement, derived from allowing the dealership to perform any and all needed service & warraanty work from the day you buy, until the day you sell! I thoroughly enjoy driving my car and honestly believe that everyone I have ever came into contact with at Colonial, beginning with the phone girls,all through sales & service and even including the detail guys, have 'always' performed thier jobs with an upbeat, positive and very pleasant, customer orientated approach! More

*Rant and warning to my friends in the market for a car* Do not buy from Colonial Hyundai of Downington. They are shady characters. This may show how naive and gullible I am but want to get this warning out Do not buy from Colonial Hyundai of Downington. They are shady characters. This may show how naive and gullible I am but want to get this warning out. Here is what happened…. I went to Colonial to look at a ’01 Toyota Rav4. I did not think very much of it so I asked what else they had in the price and mileage range. They said they had a ’04 Hyundai Santa Fe. I liked it a lot in the test drive. So we started to negotiate. He came back with a price of $7,500 that he had crossed out and was offering $6,500. Told him it was more than I wanted to pay for it and he dropped it down to $6,000. I counter offered with $5,800. He went and spoke to his manager who returned with him. The manager stated that they price aggressively and were firm at the $6,000. I stuck to my price and the manager claimed to need to talk to the owner. The $5,800 was agreed on and we started the paperwork. While that took place Angie suggested I check out the website to see how good the deal was. I find the car listed at $4,990 (Pre-auction price) and in small print there is a $990 fee ($5,980). Because I didn’t have this information at the start of negotiation they took advantage. The price we settled on was less that the asking price and blue book value but after the unethical and just wrong in principle dealings I no longer wanted to purchase a vehicle from them. Friends, please do not buy from Colonial Hyundai of Downington. Something else I learned is to know all the information before negotiations start. I was livid and Angie suggested I pull over leaving there to calm myself. More

Friendly people Amazing dealership. Had some problem at Friendly people Amazing dealership. Had some problem at the beginning with the vehicle, but after speaking to few managers about my concern, they ar Friendly people Amazing dealership. Had some problem at the beginning with the vehicle, but after speaking to few managers about my concern, they are all willing to help me and satisfied my need as a customer. More

This dealership was the worst I have ever had the displeasure of visiting. From the minute I walked in I felt as though they did not think I was capable of purchasing a car. They made me file out fin displeasure of visiting. From the minute I walked in I felt as though they did not think I was capable of purchasing a car. They made me file out financing information before I could even see the car I was interested in. Needless to say I did not purchase from this dealer. I made a great purchase from another dealer that same day. More

I purchased a used 2009 Sonata. My sales person, Michael Guido, was great. However, when it came to signing the paperwork, I learned that the 60,000 miles or 5 year warranty wasn't from the time of purchas Guido, was great. However, when it came to signing the paperwork, I learned that the 60,000 miles or 5 year warranty wasn't from the time of purchase as I understood from the manager, Michael Lutman. The finance person, Vince, spent 20 minutes explaining the Hyundai Protection Plan, which was a warranty for 10 years or 100,000 miles. He recalculated my monthly loan payments 3 times and miraculously was able to lower my finance rate by 1% if I took the Plan. I didn't in hopes that the Hyundai name and the reputation of Colonial Hyundai matters and I won't need the Plan which was going to cost another $1000. Stay tuned. More