Colonial Hyundai
Downingtown, PA
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brian It was different never thought I'd buy a hyundai but they really stepped it up. My salesman Brian Was official. Very proper and respectful. Called me It was different never thought I'd buy a hyundai but they really stepped it up. My salesman Brian Was official. Very proper and respectful. Called me when ingot home and assured me he's always there. He's a cool dude man. More
A good experience Brian made our purchase easy This is our fourth purchase with this dealership And our best experience so far! This was the first time it didn't ta Brian made our purchase easy This is our fourth purchase with this dealership And our best experience so far! This was the first time it didn't take all day. More
Outstanding! Ray is the guy that you want to go to when you buy a car at Colonial. He is honest and sincere and is more than willing to address all of your concer Ray is the guy that you want to go to when you buy a car at Colonial. He is honest and sincere and is more than willing to address all of your concerns.. He also got us a great trade in value for our old car. We are very satisfied with our purchase. John & Peg More
Salesman comes to the rescue! Somewhere along the lines Customer Service skills has been lost by so many industries. I took my car in to be serviced and was scheduled to pick up a Somewhere along the lines Customer Service skills has been lost by so many industries. I took my car in to be serviced and was scheduled to pick up a loaner while it was in for repairs. Unfortunately the power was out at the dealership most of the day and I didn't receive a call that the loaner wasn't available. The service representative expressed that he couldn't help and that I needed to reschedule for another day. I was not happy because I had just traveled a little over an hour to get there after work. Sales Representative Jean Paul Simpsons heard me and the service rep going back and forth about the loaner. The service rep. expressed that there was nothing he could do and walked away. Mr. Simpsons asked me what was gonna on and I told him the situation. He went and got the General Manager and they issued me a loaner right on the spot. I purchased my 2007 Santa Fe from Colonial brand new and when I purchase my next vehicle in 2016 it will be with Mr. Simpsons at Colonial Hyundai because of this experience. It was good to see a Salesman come to the rescue when it wasn't for a sale! Excellent Customer Service on Mr. Simpsons and the GM's part. More
GM will not return my phone call I purchased a vehicle back at the end of July 2015. After receiving inaccurate information with regards to my tags and losing out on a refund, I have I purchased a vehicle back at the end of July 2015. After receiving inaccurate information with regards to my tags and losing out on a refund, I have been trying to get in touch with the GM with zero success. I have called repeatedly, leaving several voicemails, and have yet to get a call back. More
new car Lou was awesome!I highly recommend Lou. He was very helpful. I would definitely go back to this dealership. Can't wait for my next new car. Lou was awesome!I highly recommend Lou. He was very helpful. I would definitely go back to this dealership. Can't wait for my next new car. More
Above and beyond This was my first purchase with Colonial Hyundai and I had a wonderful experience! Ray really went above and beyond to make sure I was able to get the This was my first purchase with Colonial Hyundai and I had a wonderful experience! Ray really went above and beyond to make sure I was able to get the car that I needed. Wonderful and helpful! More
Ray is a great saleman. We have been purchasing from Colonial for about 8 years. Great dealership and good prices on quality used cars. We use their service department. Ra We have been purchasing from Colonial for about 8 years. Great dealership and good prices on quality used cars. We use their service department. Ray is a great salesman. More
Shout out to Brian Shattuck! Colonial Hyundai will go out their way to make sure that you get what you want. I would go back. I was sold a 2012 Nissan Altima and it's GREAT. Besid Colonial Hyundai will go out their way to make sure that you get what you want. I would go back. I was sold a 2012 Nissan Altima and it's GREAT. Besides the car they are very friendly and they just want to make sure that you are happy and they want to make sure that you have EXACTLY what you are looking for. Brian it was great being a customer, I hope to do business with you again. C. Nixon More
Pleasant Experience Brian and the supporting staff were helpful, direct, and understanding. The sales and support team as a whole worked extremely well together and did a Brian and the supporting staff were helpful, direct, and understanding. The sales and support team as a whole worked extremely well together and did a great job of catering to my schedule and purchasing needs. More