Colonial Hyundai
Downingtown, PA
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Service with John and Buyout with Robert. I brought my car in for service because the engine light came on. But while it was there had the oil change also. And I talked to Robert Conn about b I brought my car in for service because the engine light came on. But while it was there had the oil change also. And I talked to Robert Conn about buying out my car. When I first got this car in Sept of 2015. Somehow my dad and left there leasing the for 3 yrs. and we shouldn't have big mistake. So when I was there Feb. 17,2016. I got out from underneath the lease and did a buy out. Feel better now. Robert was a big help taken care us. And also the service dept. did a good job in checking my car over and it is fine. More
Positive experience with what is usually tedious I found Colonial on a web site for used cars. After completing the "contact seller" portion, I was contacted promptly by Clint Presgrove. I explaine I found Colonial on a web site for used cars. After completing the "contact seller" portion, I was contacted promptly by Clint Presgrove. I explained what I was looking for in a used car. I had been involved in an accident and I was dealing with limited funds as a result. Clint proceeded to tell me of available vehicles. None of those were what I wanted. Clint proceeded over time to search for a car for me without being overbearing. I live in Harford County, MD but the courtesy and positive attitude kept my interest. Clint contacted me telling there were 3 vehicles that were available that he thought I might like. The commute was worth the effort. I decided on an Elantra. So far I am more than satisfied. Sam Elters was instrumental in my purchase. There were some glitches in the finance process but it was satisfactorily resolved. Clint is highly professional, knowledgable and a joy to interact with. More
New Car with Brian Brian was fantastic! I would recommend him to everyone. He took his time and explained everything to me. He was friendly and I felt like all his atten Brian was fantastic! I would recommend him to everyone. He took his time and explained everything to me. He was friendly and I felt like all his attention was on me while we were working together. However, I didn't find the finance guy to be all that friendly. I had some questions when signing my paperwork and he seemed annoyed to have to answer them. They lady helping me said it wasn't her normal job and called him over... I don't remember his name though. Again, Brian is fantastic !! And Lou who sat behind him as friendly too and the guy from Tennessee ! I had my daughter with me at one point and he was very sweet to her. More
Very helpful and knowledgeable staff. From a ride from the train station to helping us with all our needs, Colonial Hyundai went out of the way! Originally went to view one vehicle and was From a ride from the train station to helping us with all our needs, Colonial Hyundai went out of the way! Originally went to view one vehicle and was able to go home with a newer model at a fair price. More
Great Experience Buying New 2016 Hyundai Elantra!!! Moe was fantastic to work with and made buying my first new car a very pleasant experience! He answered all of my (many) questions and provided superi Moe was fantastic to work with and made buying my first new car a very pleasant experience! He answered all of my (many) questions and provided superior customer service. I was extremely frustrated by other dealerships and salesmen trying to give me the run-around and take advantage of me to make a buck. At Colonial Hyundai of Downingtown, it was a seamless business transaction. I was treated fairly and with a high level of integrity. Thank you for everything and I'm loving my new car!!! More
Excellent My salesperson, Robert Conn was very knowledgeable about vehicles and provided an outstanding customer service experience when I purchased my 2016 Gen My salesperson, Robert Conn was very knowledgeable about vehicles and provided an outstanding customer service experience when I purchased my 2016 Genesis Coupe! Thanks, Robert...you totally rock!! More
great overall No problems great service and love the car! Thanks so much for the time and speediness of the process and overall buying experience I had with my trad No problems great service and love the car! Thanks so much for the time and speediness of the process and overall buying experience I had with my trade in and new Sante Fe More
Colonial does a decent job for Hyundai Motors Replaced a 2015 Sonata (rear-ended-total loss) with a 2016 Sonata. Car is great. Ray Dymond is a pleasant Sales rep who knows the product very well. D Replaced a 2015 Sonata (rear-ended-total loss) with a 2016 Sonata. Car is great. Ray Dymond is a pleasant Sales rep who knows the product very well. Dominick (finance) does his job well, which could translate into some unpleasant (high pressure) moments working out a deal. The Hyundai Sonata (Sport edition) is a lot of car for the money More
Great Salesman Sam Srisook Sam Srisook is the best car salesman I have ever worked with. He was very professional, courteous and friendly. He took his time and had lots of patie Sam Srisook is the best car salesman I have ever worked with. He was very professional, courteous and friendly. He took his time and had lots of patience with all my questions and concerns. I would highly recommend Sam to anyone interested in buying new or used. Thank you Sam for all you did to get me my new car!!!! You are awesome!!!! More
Completely Satisfied I was in the market for a used care at a reasonable price. Clint was more than accommodating to what I was requesting. He went above and beyond what I was in the market for a used care at a reasonable price. Clint was more than accommodating to what I was requesting. He went above and beyond what I was expecting when shopping for a used car. It is obvious that Clint has only the customer's needs in mind and it is shown in the way he handles the sale. All of my questions were answered thoroughly and informatively. There was absolutely no pressure at any time during the sale process. Clint should most definitely be considered an asset to the Colonial dealership. More