Colonial Hyundai
Downingtown, PA
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Colonial Hyundai of Downingtown is the dealership that treats you more like a neighbor than a number by providing Quality Customer Care and no lip service. treats you more like a neighbor than a number by providing Quality Customer Care and no lip service. More
Donna is awesome! She informs you of everything they're going to do, gives frequent updates, via text, and explains everything that was done. She's the best. I have to admit, I miss the car wash after ev going to do, gives frequent updates, via text, and explains everything that was done. She's the best. I have to admit, I miss the car wash after every service. It was a nice way they said thank you, since we could have this done anywhere. With COVID-19 and the distancing that needs to take place, I'm not sure why everyone had to cram into one waiting area and the other TV area was roped off with the TV on, and you couldn't access it. More
This is the fourth car I purchased from Colonial. Lou Zeigler is easy and great to work with. The experience was easy and pleasant. Great that there are tables set up outside. Zeigler is easy and great to work with. The experience was easy and pleasant. Great that there are tables set up outside. More
Every time I get service here, I am told how “unsafe” my vehicle is because I do not get the expensive recommendations or need an inspection which I opt to do at a different provider. I should not be berate vehicle is because I do not get the expensive recommendations or need an inspection which I opt to do at a different provider. I should not be berated as if my vehicle which is safe is not being serviced there or as the woman, Donna , put it “illegal to be on the road and unsafe” which it is not. This most recent time was just after the lockdown which Penndot extended and gave permission for any vehicle to be expired due to everything being locked down. I do not appreciate the condescending attitude and then pressured into further service not required to pass inspection or emissions. I did appreciate the new valet service provided since the Covid , I am not going anywhere risking my employment exposing myself and family going anywhere nit work or medical. More
Jack Provence was extremely friendly and did well explaining everything! He was very informative and welcoming. He was able to answer any question we had. explaining everything! He was very informative and welcoming. He was able to answer any question we had. More
I dealt with this dealership in the past, I trust them, the salesmen are knowledgable about their cars, and different options, I went up there just to look, but I ended up buying a new 2020 Tuson. The be the salesmen are knowledgable about their cars, and different options, I went up there just to look, but I ended up buying a new 2020 Tuson. The best thing is you don't have to run around to different dealerships to get a cheaper price, they give you the lower price! More
”Had a fantastic experience buying my vehicle from ” Had a fantastic experience buying my vehicle from Colonial Hyundai . Christina is great to work with. It was a one-stop shop for all of my question ” Had a fantastic experience buying my vehicle from Colonial Hyundai . Christina is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Christina if you're in the market for a new or slightly used vehicle, she is simply AMAZING! More
Jack was knowledgeable, friendly, and helpful. I leased a 2021 Hyundai Tucson with him and he made the experience very simple and walked me through it step by step. 2021 Hyundai Tucson with him and he made the experience very simple and walked me through it step by step. More
It’s my first time at this dealership. I decided to have my ‘18 Hyundai Tucson inspected there as it’s down the street from my new home. I’m glad I went there. Though I had little interaction with anyone, t my ‘18 Hyundai Tucson inspected there as it’s down the street from my new home. I’m glad I went there. Though I had little interaction with anyone, the interaction I did have was pleasantly and friendly. When I called to make an appointment, they offered the ever convenience of dropping my vehicle off the night before for the inspection to take place the next day. I unfortunately left my motorcycles insurance card instead of my Tucson’s. Bryan called me (I don’t answer numbers I don’t know) so he then texted me. I liked that as it’s more convenient to text while I’m busy at work. He told me the issue with the card but was easily able to resolve it with a screenshot of my vehicle’s insurance card opposed to having to take the physical card there. I also like that their cashier is open until 7:30pm. Once there, checking out was simple and quick. It’s also important to note that everyone was wearing masks (properly). Marco serviced my vehicle. When I got in my vehicle, it was wiped down and cleaned in all touch point areas and more, as they stated they would. I also received automated text reminder for my appointment and what service will be performed. I am pleased with my experience and will come back in the future. Maybe for a new vehicle in the future. More