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Colonial Hyundai

Downingtown, PA

4.1
2,075 Reviews

4423 Lincoln Hwy

Downingtown, PA

19335

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Showing 2,075 reviews

March 14, 2018

Fast, courteous and excellent customer service and auto serv Fast courteous and excellent customer service. Auto service performance is reliable and in timely fashion and overall quality, performance and reliabi More

by PSVOKOS55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Triplett
Mar 15, 2018 -

Colonial Hyundai responded

Thank you for using our Service Department to maintain your vehicle, and for sharing that the service you received was reliable, timely, and of good quality. Kind regards, Steve Knickerbocker Director Business Development and Marketing

March 14, 2018

Great Dealership Don't recall the names of the employees I dealt with but, they were all very nice & answered any questions I had. This is our 2nd Hyundai that we boug More

by LALALINDA46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
They were all Great but, do not remember any names except Lou Ziegler who sold us the car.
Mar 15, 2018 -

Colonial Hyundai responded

Thank you for letting us know about your most recent experience here at Colonial Hyundai, we are always happy to hear when our customers return for a second vehicle, and although it may not be awhile we look forward to seeing you back again for your 3rd purchase. Kind regards, Steve Knickerbocker Director Business Development and Marketing

March 14, 2018

Take your car to the dealer I have taken my car to the dealer since I purchased it would never take it anywhere else. Staff friendly car always ready when they tell me how long i More

by DEEAUG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Who ever worked in service center nice looking red headed gentlemen
Mar 15, 2018 -

Colonial Hyundai responded

Thank you for using our Service Department, taking care of your vehicle will give you many years of enjoyable and dependable service. We also wanted to thank you for taking the time to let us know how we are doing, it is very much appreciated. Kind regards, Steve Knickerbocker Director Business Development and Marketing

March 14, 2018

Friendly service The customer service was excellent. Michael was very helpful and thorough throughout my entire visit. He made my experience easy and enjoyable at ever More

by AND_REW_G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wilkinson
Mar 15, 2018 -

Colonial Hyundai responded

Thank you for taking the time to share your experience with Michael Wilkinson. Michael is a valued member of our team here at Colonial Hyundai. I'm sure he will be happy to hear that he made your leasing experience easy, and enjoyable. Thank you for choosing Colonial Hyundai! Kind regards, Steve Knickerbocker Director Business Development and Marketing

March 14, 2018

Excellent Service Being a Customer for 9 years I have to say that their service dept. has always been top notch. They are extremely friendly, and I never have a long wa More

by SHILLS730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woman at Cashier desk.( Name unknown), Dan Peluso
Mar 15, 2018 -

Colonial Hyundai responded

Thank you so much for being a loyal Colonial Hyundai customer for 9 years! We were happy to hear that you are pleased with the service you received. Our staff works extremely hard to exceed our customers expectation, and they always love to hear when they have succeeded. Thank you for taking the time to let them know. Kind regards, Steve Knickerbocker Director Business Development and Marketing

March 14, 2018

Too Slow Why should it take over 2 hours to replace my anti lock brake electronic module under recall notification????? While I waited for it to be fixed. More

by Tom Wright
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Peluso
Mar 15, 2018 -

Colonial Hyundai responded

I am sorry to here about your experience, please call me directly at 610 873-9000 ext 1031, I would like to know more about this. Steve Knickerbocker Director Business Development and Marketing

January 15, 2018

Looters Stay away people. By far the creepiest money grabbers I have come across! If possible stay away from HYUNDAI itself as they silently bless these More

by Roadies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David G. Smith
Jan 17, 2018 -

Colonial Hyundai responded

We're sorry you feel that way. We'd like to learn more about your specific situation. Please give us a call at (610) 873-9000 for a chance to come to a resolution. Thank you for your feedback.

January 06, 2018

My new vehicle Katie was amazing took as much time with me as needed to never felt rushed or pushed into buying anything. Would highly recommend her if your looking More

by Santa fe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Schaffer
Jan 10, 2018 -

Colonial Hyundai responded

We're glad you had such a great experience with Katie. She is an excellent person to work with! Thanks for coming to Colonial Hyundai!

December 24, 2017

Mike Wilkinson Mike couldn't have been more personable and accommodating. He explained everything carefully, and tried hard to make sure we were comfortable with th More

by Lynne Hamelton
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Wilkinson
Dec 27, 2017 -

Colonial Hyundai responded

We're so happy to hear that your experience at Colonial Hyundai was quick & easy! Mike is an essential part of our team, and he is always looking out for our customers. Thanks for coming to Colonial Hyundai, Lynne!

December 23, 2017

Great Deal Ted was friendly and helpful both during and after the sale. He followed up with several calls and helped with a small problem I noticed after the sal More

by jlmahon248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Karwat
Dec 27, 2017 -

Colonial Hyundai responded

We're glad your experience with Ted & Colonial Hyundai was a great one! Ted is a great asset to the Colonial Hyundai team. Thanks for coming!

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