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Colonial Hyundai
Downingtown, PA
2,075 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,075 reviews
March 16, 2018
Not everything was resolved I went in to get something with my tire fixed. We did alignment and such but when I picked up my car I still heard the issue. I realized that it had t I went in to get something with my tire fixed. We did alignment and such but when I picked up my car I still heard the issue. I realized that it had to be a wheel bearing issue. I took the service member out for a ride to hear it and he too said it sounded like a wheel bearing issue but it wasn't loud enough to fix. So I'm currently dealing with an annoying noise and have to wait until the matter gets much worse in order for it be fixed ... which is not what I thought would be the case when buying the warranty. Other than that their service is pretty fast. I've been there twice. More
by PREVITYS
Verified CustomerEmployees Worked With
Brad Triplett
March 15, 2018
First class and caring Left the car for service prior to going on vacation. Upon return the vehicle had been serviced, inspected, and recall issues addressed. Staff excelled Left the car for service prior to going on vacation. Upon return the vehicle had been serviced, inspected, and recall issues addressed. Staff excelled in communication, quality of work, and follow through. Glad they are my service center. More
by KRAYNYAKS
Employees Worked With
James Carpenter
March 15, 2018
Creaking seal on roof panoramic window Staff was courteous, scheduled the fix, which was under warranty, and replaced the creaking seal in a timely manner. It was completed in two hours, a Staff was courteous, scheduled the fix, which was under warranty, and replaced the creaking seal in a timely manner. It was completed in two hours, and the waiting room was pleasant. More
by GaRaGE
Employees Worked With
Dave Zegac and Donna Feliciano
March 15, 2018
Faster then I thought I always go to Jim. Very, very helpful and always willing to help, if he can. I've complimented Colonials service dept. so many times I've run out of I always go to Jim. Very, very helpful and always willing to help, if he can. I've complimented Colonials service dept. so many times I've run out of good things to say about them. More
by RZORBI
Employees Worked With
James Carpenter
March 14, 2018
Maintenance Check I gave a five star rating for my maintenance check and oil change because the person I dealt with was very professional, courteous and explained to me I gave a five star rating for my maintenance check and oil change because the person I dealt with was very professional, courteous and explained to me what they were exactly going to do in regards to my car. I was in and out within an hour and on my way home. More
by BILLYDROSE
Employees Worked With
Dan Peluso
March 14, 2018
No Problems My Salesperson was very helpful and courteous. The dealership had the car I wanted with everything on it. They cleaned it up real nice and showed me My Salesperson was very helpful and courteous. The dealership had the car I wanted with everything on it. They cleaned it up real nice and showed me all of the new technology. More
by BOBANDEILEENAT1119
Employees Worked With
Michael Wilkinson
March 14, 2018
Great Service Department Always so friendly and accommodating. Work is done right every time. I would definitely recommend them for sales and service. They make you feel like Always so friendly and accommodating. Work is done right every time. I would definitely recommend them for sales and service. They make you feel like family. More
by cangink
Employees Worked With
James Carpenter
March 14, 2018
Best ever Great service always... they go out of their way to ensure you are satisfied . Lou Ziegler is the best salesman there is and is always going above and Great service always... they go out of their way to ensure you are satisfied . Lou Ziegler is the best salesman there is and is always going above and beyond to satisfy your needs ... More
by MICHLYNN63
Employees Worked With
Lou Ziegler, David Smith, Ryan Degen
March 14, 2018
Oil change prepaid service The inside rep, I believe his name was Paul, was very nice. Service was prompt however, it included a car wash and when I went to retrieve the car ( The inside rep, I believe his name was Paul, was very nice. Service was prompt however, it included a car wash and when I went to retrieve the car ( I was called that is was ready) it wasn't washed so I had to wait an extra 20 minutes for that to be done. More
by MJFOX978
Employees Worked With
dont recall name of service rep, Evan Graveno
March 14, 2018
Dan was very helpful and receptive to our issues with the c Car was fixed efficiently and the staff was nice and helpful. Dan went out of his way to try to get our warranty to cover the sensor involved. Even th Car was fixed efficiently and the staff was nice and helpful. Dan went out of his way to try to get our warranty to cover the sensor involved. Even though it wasn’t, I appreciated his hard work. More
by bugsandbees
Employees Worked With
Dan Peluso
