
Colonial Hyundai
Downingtown, PA
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Good experience, accurate service Ted karwat was very helpful , explained features of my new sonata took the time out to make sure i had a good experience. I would recommend this deale Ted karwat was very helpful , explained features of my new sonata took the time out to make sure i had a good experience. I would recommend this dealership to anyone looking for new or used More
So Pleased with this dealership This was the best experience that I ever had in buying a car. The dealership and the employees were very knowledgeable.and really treated you like a f This was the best experience that I ever had in buying a car. The dealership and the employees were very knowledgeable.and really treated you like a family member. MY sales person Ted Karwat was such a nice guy to deal with and there was no pressure to buy or lease or extra warrenty. I would recommend this dealership to anyone I talk to about a new car. I truly have great respect for the dealership and all who I came in contact with. I hope and I feel I will have a great experience with their service dept.also More
They really worked with me, very wonderful service I went in not thinking that I could get a car, I was proven otherwise. The dealership listened to my needs and desires when it came to what car I want I went in not thinking that I could get a car, I was proven otherwise. The dealership listened to my needs and desires when it came to what car I wanted, and what would work for me. I was set up with a 2017 Hyundai Accent and I love the car. It's perfect for my commute and has the features I would expect in a new vehicle. The team was so receptive to me and I never felt rushed or backed in to a corner like I have been with other dealerships. More
Awesome Everyone was welcoming informative just wow. I have never purchased a brand new vehicle before with this team I felt confident in what I was doing. Everyone was welcoming informative just wow. I have never purchased a brand new vehicle before with this team I felt confident in what I was doing. More
On time and washed it too! My car was ready when promised,they checked with me before doing any work, and they washed it for me. Nice place. Very sweet receptionist in service a My car was ready when promised,they checked with me before doing any work, and they washed it for me. Nice place. Very sweet receptionist in service area. More
Recall Notices I had two recall notices fixed. It only took around a half an hour! I figured it would take a lot longer. Can't beat that. I had two recall notices fixed. It only took around a half an hour! I figured it would take a lot longer. Can't beat that. More
Annual inspection My car was serviced at the appointed time. Service personnel were very courteous and explained all charged and suggested maintenance. I was very satis My car was serviced at the appointed time. Service personnel were very courteous and explained all charged and suggested maintenance. I was very satisfied with the service. More
Routine service 2016 Hyundai Elantra I made my appointment online a couple of weeks in advance. I was sent a reminder email about the appointment, which was helpful. I dropped my car off I made my appointment online a couple of weeks in advance. I was sent a reminder email about the appointment, which was helpful. I dropped my car off a few minutes before my appointment time and had several services performed (oil change, tire rotation, brake inspection - especially the rotors). I went to breakfast and returned earlier than expected and the work was completed and I was on my way. Great service all around. More
Unfriendly, Unintentional Repair I came in for an oil change and to have my air conditioner repaired as it was not working, including the fan. Unfortunately, I had to pay for a labor I came in for an oil change and to have my air conditioner repaired as it was not working, including the fan. Unfortunately, I had to pay for a labor charge for diagnosis before any work could be done which would cost extra depending on the repair. I do not want to pay a labor charge for diagnosis. Two things were cited as to need repair for over $600. I left to shop the prices elsewhere. Imagine my surprise when after the mechanic had inspected the system and put everything back, the air conditioner works just great! One repair unnecessary, one to go. Thanks, Bill Beck for your unintentional repair saving me over $350! I try to take advantage of every discount you offer and I feel like I have to fight to get them. After buying three cars from your dealership and having all of them serviced with you, I find the prices too high., By the way, neither sales rep knew how to introduce themselves to the customer and give them a business card. with eye contact and a smile. Their sales training leaves a great deal to be desired. I say this as a former National Director of Training for three different companies, one of which was in the automotive aftermarket. I trained many franchise owners, managers and sales reps on how to use their operating systems, including growing customer base.to optimize their business. Tell John Ashdale that there is a missing piece in his sales training...yes, even for service reps. More
Great friendly service. This dealership does a great job with friendly customer service and their workmanship is good also. Fast service, I was in and out. I would recommen This dealership does a great job with friendly customer service and their workmanship is good also. Fast service, I was in and out. I would recommend them. More