Colonial Hyundai

Brake and tired replacement The place is great. The staff is helpful and they answer all of your questions. They are also honest with their reccomendations. Many garages sometime The place is great. The staff is helpful and they answer all of your questions. They are also honest with their reccomendations. Many garages sometimes try to push stuff you do not need. This place has always been good. The only negative would be the parking lot. It is really tight and sometimes hard to park and leave when pulling out of a stall. More

Vehicle Inspection/Repairs and Oil Change The service department was courteous, kept me informed as to the reasons for needed repairs to pass inspection and got the job done on time. The service department was courteous, kept me informed as to the reasons for needed repairs to pass inspection and got the job done on time. More

Service I had Good customer service. Had to wait a little extra time to get an oil filter because I had a Toyota and not a Hyundai. I had Good customer service. Had to wait a little extra time to get an oil filter because I had a Toyota and not a Hyundai. More

Factory Recall My Santa Fe was in for a factory recall and was told it would be about 90 minutes. It was done in 35 minutes. I did't even get to finish more of the f My Santa Fe was in for a factory recall and was told it would be about 90 minutes. It was done in 35 minutes. I did't even get to finish more of the fresh baked chocolate cookies that were there for the customers. More

Poor ethical selling procedures. Told one thing sold another. Hidden fees. Extra services not needed told that they were required at sale. Thousands of dollars in overages. Overall p Told one thing sold another. Hidden fees. Extra services not needed told that they were required at sale. Thousands of dollars in overages. Overall poor experience. More

Excellent Service Department I brought my Elantra in for a Mileage Check. From the initial phone call throughput the drive out of the parking lot, the entire event was handled su I brought my Elantra in for a Mileage Check. From the initial phone call throughput the drive out of the parking lot, the entire event was handled superbly! This Dealership is the best! I tell all of my friends! Jim Carpenter in the Service Dept knows the vehicles and clearly explains what needs to be done and reviews the cost estimate His ability to handle multiple customers and provider gold star quality of service in a nice manner is noticed and appreciated! The day I brought my car it was hectic there and he handled each issue extremely well and kept everything moving! Jim displays excellent Leadership qualities. The Customer Area is clean and welcoming. And, the wait time is not long at all. The mechanics and techs know the car and always provide excellent service and I have never had a problem or issue afterwith the car! I love my Elantra!!! Thank you, you are THE BEST! More

MAINTENANCE PROGRAM. AM ALWAYS SATISFIED WITH THE MAINTENANCE PROGRAM PRFORMED BY COLONIAL HYUNDAI. I PURCHASED MY NEW VERACRUZ IN 2005 AND HAVE ALWAYS FOLLOWED THE RECOM AM ALWAYS SATISFIED WITH THE MAINTENANCE PROGRAM PRFORMED BY COLONIAL HYUNDAI. I PURCHASED MY NEW VERACRUZ IN 2005 AND HAVE ALWAYS FOLLOWED THE RECOMMENDED MAINTENANCE PROGRAM WITH TOTAL AND COMPLETE SATISFACTION! JIM CARPENTER IN THE SERVICE DEPT. IS ALWAYS READY TO ANSWER ANY QUESTIONS I HAVE - HE IS AN ASSET TO YOUR COMPANY. More

Always meets my expectations. Service Department is knowledgeable and efficient. Always feel confident that the job will be done to my satisfaction. This is one of the best dealers Service Department is knowledgeable and efficient. Always feel confident that the job will be done to my satisfaction. This is one of the best dealership I've dealt with. More

Oil change Just there for an oil change and everything went fine. Nice to see Donna back in the service department again as she is a pleasure to deal with. Just there for an oil change and everything went fine. Nice to see Donna back in the service department again as she is a pleasure to deal with. More

Happy, with one exception. The service dept is friendly, the waiting area is clean and comfortable. The only concern with my visit this time is my appointment was at 9:30, for The service dept is friendly, the waiting area is clean and comfortable. The only concern with my visit this time is my appointment was at 9:30, for just an oil change, and I didn't get out of there until 11:15... I assume it was due to back log as an oil change doesn't take that long. More