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Colonial Hyundai

Downingtown, PA

3.8
2,074 Reviews

4423 Lincoln Hwy

Downingtown, PA

19335

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Showing 2,074 reviews

November 17, 2020

Donna in the service department is simply the best! She is super knowledgeable and is always attentive to me and my car needs. I can always count on her to make sure everything is done right. More

by LongTimeCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
November 16, 2020

I was courteously welcomed on arrival. My service advisor, Bryan, was attentive to my issues. He kept me updated while I waited. All problems were resolved in a prompt manner. Great job! More

by Brenda Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Ziegler, Bryan Okubo
November 16, 2020

I would like to thank Donna in service for the excellent way she help in getting the customer the service they need for their car. More

by DMAGIANCOLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
November 13, 2020

Appreciated the thoroughness of the technicians in ensuring my car was functioning properly. would have liked to have a little more communication about issues and lack of parts so I had some warning More

by squake
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle, Bryan Okubo
November 12, 2020

I was very pleased with the work done and the timeliness in getting my car back to me. You definitely need more (and safer) parking by your service department! More

by RDANCETEACHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia Jones, Bryan Okubo
November 12, 2020

Bryan was very friendly and professional. He helped identify the problem and even set up next steps for another appointment. Looking forward to getting this issue resolved ASAP. More

by antmessina19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Okubo
November 07, 2020

Not very well treated and communication was poor.I Not very well treated and communication was poor. I bought 3 Hyundai from them but it will not happen again. They seem to lack sensitivity More

by RICJAM61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donna Feliciano, Bryan Okubo
November 04, 2020

Colonial Hyundai was referred me for a G80 that i was looking to lease. i spoke to David Smith in Sales. He was courteous, cooperative and we managed to agree on a price that was acceptable to the both More

by AJGROSSMAN4
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wilkinson, David Smith
November 03, 2020

I’m not a fan of any car dealership or repair shop, but I have to say that I was pleasantly surprised with the service I received at Colonial yesterday. I love the text option while you’re waiting, and every More

by kmeier0628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Merkel, Bryan Okubo
November 03, 2020

Very helpful I had an issue it was fixed by the manger he was very helpful I would seriously recommend this dealership to anyone again no More

by COLAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Triplett, David Smith, Bryan Okubo
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