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Colonial Honda of Dartmouth - Service Center
Dartmouth, MA
73 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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73 Reviews of Colonial Honda of Dartmouth - Service Center
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November 12, 2018
Amazing customer service!!!! I was hearing a strange noise on a tire and contacted Desiree who I bought my car from. She was more than happy to help and scheduled me an appointme I was hearing a strange noise on a tire and contacted Desiree who I bought my car from. She was more than happy to help and scheduled me an appointment with Justin in service. I had to go back a few times to get it permanently fixed as they were waiting for a part. Justin greeted me with a smile everytime and was so helpful with anything I needed. I only waited about 30 minutes, and I was good to go. I even got a coupon for my next oil change! Everyone is very helpful at Honda and I recommend them to everyone!!! More
by AshleyO
October 05, 2018
Satisfied Customer Christopher Ferreira has been a great help to me. He has helped me with questions and I am very satisfied. When I have been to the service department, Christopher Ferreira has been a great help to me. He has helped me with questions and I am very satisfied. When I have been to the service department, I have been very happy with the workers and the service. More
by Rae956
Employees Worked With
Chris Ferreira
October 03, 2018
AMAZING Went in with my sister to buy her Honda Accord. Jason was amazing not only to my sister but to me also. He answered all my questions and offered to he Went in with my sister to buy her Honda Accord. Jason was amazing not only to my sister but to me also. He answered all my questions and offered to help me find my next cause when I was ready!! such a great sales man will definitely recommend everyone to him!! Keep up the great work More
by Cila
Employees Worked With
Jason Lopes
July 27, 2018
Excellent customer service I bought a new HRV I 2016 and in the summer of 2017 I noticed a funny noise. It took a few visits to diagnose the problem and fix it, but Justin was I bought a new HRV I 2016 and in the summer of 2017 I noticed a funny noise. It took a few visits to diagnose the problem and fix it, but Justin was always patient and understanding of my concerns until we figured it out. It was repaired under Warranty, and I am very happy with my car as well as my choice of dealerships. My sales person, Barry Otto was with me every step of the way and always took time to sit and visit with me when he saw me in the waiting area. I can’t say enough good things about Barry and Justin! More
by Eileen Fairbanks
Employees Worked With
Barry Otto, Justin Luiz
July 26, 2018
Service with a smile Just want to say thank you to Ric, Barry, Erin and all the other guys in service/Sales/ parts for always being there and helping myself and my family. Just want to say thank you to Ric, Barry, Erin and all the other guys in service/Sales/ parts for always being there and helping myself and my family. Love those Honda’s More
by Honda Paul
Employees Worked With
Ric Ferreira, Barry Otto, Gil Helder, Erin Moore
September 30, 2017
5 STAR SERVICE JUSTIN IS A TOP CUSTOMER SERVICE REPRESENTATIVE. VERY HELPFUL AND KNOWLEDGEABLE IN ALL ASPECTS. DOES HIS JOB VERY WELL AND GOES ABOVE AND BEYOND TO MA JUSTIN IS A TOP CUSTOMER SERVICE REPRESENTATIVE. VERY HELPFUL AND KNOWLEDGEABLE IN ALL ASPECTS. DOES HIS JOB VERY WELL AND GOES ABOVE AND BEYOND TO MAKE SURE YOU ARE 100% HAPPY WITH YOUR SERVICE. More
by CassandraMarie
Employees Worked With
Justin Luiz
July 26, 2017
Horrible customer service Price was fair, but after the papers were signed all the problems began. I had several issues with the car that they still haven't resolved. I have a Price was fair, but after the papers were signed all the problems began. I had several issues with the car that they still haven't resolved. I have a 2015 and have been back for service 5 times in 2 weeks. My registration wasn't completed within the 7 day allotted time. Tony, the service manager was rude and condescending for Colonials wrongdoing. The finance guy was yelling and swearing from his office because I caught HIS error. He overcharged me and it took 3 weeks for them to cut me a check. The saleswoman was the only positive part. Never again will I go there. More
by Heathlt32
Employees Worked With
Tony G
December 09, 2016
Tic makes you feel that you are his most important customer! Tic has been my service advisor at Barry Honda, Barry Nissan and now at Colonial Honda. I trust him to make my cars safe and reliable and to never rec Tic has been my service advisor at Barry Honda, Barry Nissan and now at Colonial Honda. I trust him to make my cars safe and reliable and to never recommend service that is not necessary. My last four Honda Accords have gone over 200,000 miles and were still going well when I traded them fir newer Accords. I credit Ric with that reliability. More
by Paul David Lubin
Employees Worked With
Ric Ferreira
September 15, 2016
Excellent! Came to Colonial Honda just to get my car serviced and then out of curiosity I spoke with an employee by the name of Jason Lopes about my current leas Came to Colonial Honda just to get my car serviced and then out of curiosity I spoke with an employee by the name of Jason Lopes about my current lease. Jason then explain to me all of my options and which in the end result landed me in a new car. Incredibly helpful. I also spoke with the finance director Kevin Ward who helped me reach an incredible deal! Great experience! More
by blc3
Employees Worked With
Kevin Ward, Jason Lopes
August 09, 2016
Ruined Car Seats We had our car towed to their service department to be inspected. We were very disappointed to see the leather seats were ruined while in their care. We had our car towed to their service department to be inspected. We were very disappointed to see the leather seats were ruined while in their care. It appears the windows were left down and rain filled up on the seats. We can only imagine that when it was discovered the service department did not clean up the water just closed the windows. My husband brought the ruin to the service departments attention and they said they would try to clean it. However, they have only left the seats feeling crusty. We are very disappointed in their care and are amazed that they think we would trust them to fix our car. Let alone pay them $3600 to do it. More
by vasques2
Employees Worked With
Mike
