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Colonial Honda of Dartmouth

Dartmouth, MA

4.9
2,836 Reviews
The Colonial Group has been exceeding customer expectations for the past 15 years! Colonial Honda has followed the traditions of the Colonial Group and has already been recognized and ranked in the Top 10 percent for Outstanding Customer Satisfaction in the United States. Colonial Honda is committed to a hassle free buying and service experience, as well as, providing one of the largest selections of new and certified pre-owned Hondas in New England. Colonial Honda is currently recognized as an Accredited Better Business Bureau (BBB) business. Colonial Honda, Route 6, Dartmouth. www.buycolonialhonda.com.
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225 State Road

Dartmouth, MA

02747

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Showing 2,836 reviews

April 23, 2023

{disclaimer up front: Ryan is my neighbor} Ryan: I have known him for about a year as my neighbor, but seeing him in his "native environment" gave me a fuller appreciation for who he is. He is courteous, p More

by edwardtkoh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walid, Manny Rodrigues
Apr 28, 2023 -

Colonial Honda of Dartmouth responded

Thank you so much for sharing your experience with Colonial Honda. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. Ryan and the team will be thrilled to hear your feedback! Respectfully, Your friends at Colonial Honda

April 21, 2023

I purchased a 2020 Honda CRV EX-L in April 2023 and paid for the vehicle cash. Phil Hadfield was the salesman and was great throughout the entire process. I dropped off a certified check for the final payme More

by rhoman04
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Phil Hadfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Colonial Honda of Dartmouth responded

Hello Mr. Charles, my name is Miguel Garcia from Colonial Honda of Dartmouth. I would like address your concerns and have the opportunity to rectify your experience at our dealership. Our goal is to make sure that every customer received our best possible customer service. Please feel contact me at your earliest convenience. 1-508-998-6800 x 14 or via email mgarcia@buycolonialhonda.com. I look forward to your reply.

Apr 28, 2023 -

rhoman04 responded

Miguel Garcia contacted me and resolved my complaints in a quick time frame and took full responsibility. Very courteous, professional and provided a full explanation to my initial complaints and offered an apology. Thanks again Miguel

April 21, 2023

Ryan was super helpful getting me approved for my dream car which I would’ve never expected to be an option for me or my budget! Great car buying experience over all More

by Milbri770
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Milbri770 responded

Fast and attentive service

April 19, 2023

Des was highly attentive and very helpful. She was respectful and professional yet personable. She worked hard to help us find the right car for our needs and budget. She was awesome! More

by Carla Cafarella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desiree Saucier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Waleed the manager was also instrumental in helping us along with our purchase. He worked hard to partner with Desiree. He, too, was helpful and very attentive.
Apr 28, 2023 -

Colonial Honda of Dartmouth responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Colonial Honda with only the best there is to offer. It’s so lovely to hear that Desiree helped to make your experience such a positive one. Enjoy your new vehicle! Respectfully, Your friends at Colonial Honda

April 18, 2023

My experience at this dealership was incredible. Alex A was my salesman and provided outstanding support and guidance throughout the process. This was my first time buying a car and I truly apprecia More

by Z.b.mathews209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Colonial Honda of Dartmouth responded

Hearing that you had “incredible” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Colonial Honda. We wish you many happy miles in your new (vehicle. We look forward to serving you for many years to come! Respectfully, Your friends at Colonial Honda

April 18, 2023

Phil was a great dealer! ! Highly recommended! He was honest and forthcoming. Had a few hiccups with bank but not his fault More

by Sfelix1617
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Hadfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Colonial Honda of Dartmouth responded

Thank you so much for sharing your experience with Colonial Honda. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. Phil and the team will be thrilled to hear your feedback! Respectfully, Your friends at Colonial Honda

April 17, 2023

Exceptionally helpful and knowledgeable staff. Desiree in particular went above and beyond to be helpful, even after sale was cpmpleted More

by Unit14a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desiree Saucier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Colonial Honda of Dartmouth responded

We couldn’t be happier that Desiree provided you with a great car buying experience. She is a real asset, and we are lucky to have her on the Colonial Honda team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, Your friends at Colonial Honda

April 14, 2023

Phil was extremely helpful in the purchase of my vehicle and I would recommend him if you need help in purchasing a vehicle from this amazing dealership. I would give 6 stars if I could! More

by Rico Otero
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Phil Hadfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Colonial Honda of Dartmouth responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Colonial Honda with only the best there is to offer. It’s so lovely to hear that Phil helped to make your experience such a positive one. Enjoy your new Accord! Respectfully, Your friends at Colonial Honda

April 13, 2023

Desiree was amazing throughout the whole process. She got everything done and accomplished plus extras. More

by kristenford12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desiree Saucier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucero Tovar Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Colonial Honda of Dartmouth responded

Thank you so much for sharing your experience with Colonial Honda. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. Desiree and the team will be thrilled to hear your feedback! Respectfully, Your friends at Colonial Honda

April 12, 2023

Nate was friendly informative so funny and very helpful He’s probably the best salesman I’ve met and I’ve done a lot of test drives and met a lot of salesman over the past couple of months and he made the More

by heather Ruprecht
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Amaral
Apr 28, 2023 -

Colonial Honda of Dartmouth responded

On behalf of us at Colonial Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Nathan. We will be sharing your feedback with our team. Enjoy your new vehicle, and please revisit us soon! Respectfully, Your friends at Colonial Honda

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