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Colonial Honda of Dartmouth

Dartmouth, MA

4.9
2,899 Reviews
The Colonial Group has been exceeding customer expectations for the past 15 years! Colonial Honda has followed the traditions of the Colonial Group and has already been recognized and ranked in the Top 10 percent for Outstanding Customer Satisfaction in the United States. Colonial Honda is committed to a hassle free buying and service experience, as well as, providing one of the largest selections of new and certified pre-owned Hondas in New England. Colonial Honda is currently recognized as an Accredited Better Business Bureau (BBB) business. Colonial Honda, Route 6, Dartmouth. www.buycolonialhonda.com.
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225 State Road

Dartmouth, MA

02747

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Showing 2,899 reviews

March 28, 2011

My husband and I had a great experience purchasing our new Honda Element. Greg, Our sales agent, was thorough and walked us through the whole process. the staff was very friendly and helped to keep us c More

by feragood
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Ben Fasano
March 27, 2011

My visit to Colonial Honda was a very pleasant experience. One thing I have learned in my years in business is that not all customers are the same. I beleive John Weidenfeller "gets it". Reason on More

by blevesque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Weidenfeller
March 25, 2011

We had a very pleasant experience with Colonial Honda Dealership. We were greeted with a very knowledgable salesme, who was not pushy or over bearing, but very helpgul. We will definately recomend this More

by mdamsio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan
March 25, 2011

We went to purchase our used honda odyssey on Sat 2/26/11. The experience leading up to the actual signing and purchasing of the vehicle was great. John W was helpful and answered all of our questi More

by ShannonC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John W, as well as Brian (sales manager) and the finance manager
Mar 25, 2011 -

Colonial Honda of Dartmouth responded

I deeply apologize for your experience here at Colonial Honda. As you can see from the many positive reviews we have here on DealerRater, it is *not* indicitive of how we normally do business. Obviously, we dropped the ball here - and I can't make an excuse for it, but rather simply offer my apologies. I can imagine how it did happen when I saw your purchase date of 2/26/11.. That time of the year is during the Annual President's Day sales event, which is one of the busiest times of the year, and the temporary 300% typical increase of work-flow can, and did overload our staff. We did our best to stay caught up, but obviously in your situation - We dropped the ball. Please accept my sincerest apology, and I will offer you a $100 Gift Certificate as a token of our sincerity. Thank you, Nick Surdis General Manager

March 24, 2011

Extremely pleased with Joe. He answered all my emails quickly and efficiently, including the weekends. As a result of Joe's interest in us, we decided to purchase a new vehicle--a 2001 Honda CRV. Witho More

by caroncrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekus
March 20, 2011

After receiving a quote on the Ridgeline from Herb Chambers, Kevin was able to provide me with a little more on my trade, but more importantly, he included the bed extender assessory at the same price More

by bgman1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lima and Joe Zekus
March 18, 2011

I purchased a new Honda Civic from Colonial Motors. As a subscriber to "Consumer Reports" I was able to secure written bids from all the various dealers in Massachusetts(Highly recommended). No matter what More

by quinn1101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Surdis
March 13, 2011

I am extremely satisfied with my experience thus far. Kristen was prompt and thorough in her email response. Other dealers lagged in response time and sometimes didn't even answer my inquiries! That gave More

by clarkspointcarol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Kerr, and Kristen Viera
March 12, 2011

Our Experience with Colonial Honda was great. I was very impressed with John and the way he handled the entire stuation. We got a great price for our trade in and everyone was very helpful and nice. I love More

by joey02743
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John W.
March 09, 2011

We bought our new civic from colonial honda dartmouth. The dealership is friendly, customer service is good and above all we purchased there bcos, there is no pressure from the dealer when you visit the d More

by Sansri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lima, Tommy
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