Colonial Honda of Dartmouth

Everyone was very friendly and answered all questions I Everyone was very friendly and answered all questions I had about the car. I was under no pressure and felt comfortable with all staff. Everyone was very friendly and answered all questions I had about the car. I was under no pressure and felt comfortable with all staff. More

Rob was awesome to deal with no pressure and no matter how many times I changed my mind it seemed like he didn't care. This was our second car in 14 months and i feel Rob definately gave us a better buyin how many times I changed my mind it seemed like he didn't care. This was our second car in 14 months and i feel Rob definately gave us a better buying experience. He also returned calls and kept me up to date on everything that was going on. I could of haggled for a better price or some kind of upgraed but I felt Rob was treating me fairly so there was no reason to. If Rob is there next time I am ready to buy a car I know it will be another smooth experience. Sincerely, Matt Dumas More

Absolutely outstanding! Greg Dawson set the standard for outstanding customer service. As the rep in charge of fleet sales Greg contacted us almost immediately after we had initiated a search via the USAA B outstanding customer service. As the rep in charge of fleet sales Greg contacted us almost immediately after we had initiated a search via the USAA Buyer's Service program. Greg was friendly, efficient, professional and supportive from his initial email contact through his discussion with my family and I as we took possession of our new Odyssey. In this challenging economy I can only imagine the competition that exists within the new car sales industry. I have to say that I had several comparable vans to choose while researching a new van for my family. While we were leaning towards the Sienna, we did not find anywhere near the customer service that we received from Greg Dawson. It was his effort and his sincere support of this deal that made us decide to go with the Odyssey and with Colonial Honda in particular. You have a very happy customer here who will gladly refer other military members to Colonial Honda. I sincerely hope that you will consider these comments when Greg's performance and potential bonus or pay raise are considered. Regards, LCDR Frank Flood USCG More

I was in search of a used car after Ford condemened my van after a recall on the front end rust situation & I found the 2004 Honda Extreme on line and just liked the look. I called and explaned my situati van after a recall on the front end rust situation & I found the 2004 Honda Extreme on line and just liked the look. I called and explaned my situation about not getting any money from Ford for up to 6 weeks and was told about the plan that I could give something down and then re-financing again when I got my money from Ford. I thought that was an excellent idea and every one was very helpfull in all the paper work and the experiance was great. Every one was very helpfull and nice and I thank all of you for a great sales experiance. Buying a used are is so hard for someone like myself that works 50 to 60 hours a week so the fact that you were so accomidating with picking me up at my home for a test drive and then the registration and all the other paper work was wonderful. I can't thank you guys enough. I do hope that I won't have to purchase another car for some time but if I have any reason to I will definetly come to you. Thank you again Constance E. Shidler More

No pressure, friendly knowledgable staff. Brian was able to locate the car I wanted within 24 hours. It was perfect! Man in financing was also very knowlegable about financing options and available addition to locate the car I wanted within 24 hours. It was perfect! Man in financing was also very knowlegable about financing options and available additional services. A great experience from the time I walked in the door. More

We had a very pleasant experience purchasing our vehicle, we receive a lot of good information, the sales person was very friendly and knowledgeable, and the whole process of financing, etc was very easy ! W we receive a lot of good information, the sales person was very friendly and knowledgeable, and the whole process of financing, etc was very easy ! We will definetelly be returning to this same dealer for future purchases. More

Greg Dawson was terrific. I would have rated Customer Service a 5 based on his performance and likewise for Overall Experience. Because we were traveling quite a distance to purchase the car, Greg had d Service a 5 based on his performance and likewise for Overall Experience. Because we were traveling quite a distance to purchase the car, Greg had done everything possible via e-mail communication to make the pick-up easy and efficient. However, when it came to the paperwork with the financial guy, I hit a snag. It took me hours to get through that process. He was totally unprepared. Meanwhile I had my volunteer transportation waiting. It was frustrating and poor Greg was doing his best to help. Based on my experience with the financial person, I lowered my rating to 4 on the two above categories. More

the reason i bought the vehicle was because of the great comunication with john the sales rep he was great no games verry polite and went beyond my expectations to work with us management was great to and f comunication with john the sales rep he was great no games verry polite and went beyond my expectations to work with us management was great to and financing verry satisfied with the whole service but especialy john could not ask for a better sales person will recomend him and colonial to everbody thanks again for a great deal More

My disappointment with this dealership is the lack of negotiating. I was under the impression before I went in that no reasonable offer was refused. I offered 16,000 on a vehicle the was priced 16,998 an negotiating. I was under the impression before I went in that no reasonable offer was refused. I offered 16,000 on a vehicle the was priced 16,998 and was told this was a blow out sale and therefore the price was nonnegotiable. I wish I had known this before I went in. Unfortunately I am on a budget and could not afford to purchase the vehicle. Next time I go in I'll be more prepared. More