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Colonial Honda of Dartmouth

Dartmouth, MA

4.9
2,843 Reviews
The Colonial Group has been exceeding customer expectations for the past 15 years! Colonial Honda has followed the traditions of the Colonial Group and has already been recognized and ranked in the Top 10 percent for Outstanding Customer Satisfaction in the United States. Colonial Honda is committed to a hassle free buying and service experience, as well as, providing one of the largest selections of new and certified pre-owned Hondas in New England. Colonial Honda is currently recognized as an Accredited Better Business Bureau (BBB) business. Colonial Honda, Route 6, Dartmouth. www.buycolonialhonda.com.
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225 State Road

Dartmouth, MA

02747

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Showing 2,843 reviews

January 06, 2011

Colonial Honda provided the best car buying experience Colonial Honda provided the best car buying experience I've ever had. Greg Dawson, at Colonial Honda, is the best car salesperson I've ever work More

by murray.mcmillan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dawson
December 23, 2010

I went in to buy a new Honda and dealt with the salesperson, however my offer that was given to me by Herb Chambers via email was not accepted by the manager Brian Almedia. He told me that the car More

by DartmouthPD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Almedia
Dec 29, 2010 -

Colonial Honda of Dartmouth responded

Good afternoon, I feel bad we were not able to meet your price on a New Honda. This rarely happens here at Colonial.. we have found we are usually very competitive in our pricing. I cannot justify exactly the reasoning behind Mr. Almeida's statements, except perhaps he could not believe another dealer was willing to sell their vehicle at such a low price. Again, we rarely miss a deal when it comes to price. I can only apologize for not being able to lower our price enough to earn your business. If there is anything I can do to ever help you with your Honda, or if you would like to service your vehicle locally, feel free to drop me a line. I try very hard to make every experience here at Colonial a positive one. And when we make a mistake, I want to make sure we learn from it, so we can improve and not make the same mistake again. Customer service is truly our top priority. Sincerely, Nick Surdis General Manager Colonial Honda

December 14, 2010

Very professional, honest and helpful. The internet people came me a price that was acceptable. Bob explained the paymennts. All the paper work was inorder. On the interenet Colonial gave the best l More

by cgdowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dawson
December 12, 2010

The experience my wife and I had with Colonial Honda was quite enjoyable. John Werdenfeller,our sales person was very knowledgable and a pleasure to work with.The whole process of the sale went very smoothl More

by mikeyc92368
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Werdenfeller
December 06, 2010

My first dealing was through internet and Kristen was very fast to respond and also very friendly and accomodating. When I went to the showroom I was greeted by George who was also friendly and knowledg More

by pattydomenici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen and George
December 04, 2010

I purchased new vehicle .... Honda Civic 2010... on Monday 11/22/10 with down payment...paid balance on 11/24/10......there was an issue with Title of my trade-in......I was told there would be a $15 More

by zzz130r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Rolands..Ben Fasano
Dec 04, 2010 -

Colonial Honda of Dartmouth responded

Mr. Zukowski, Thanks for taking the time to contact us. Regarding the Duplicate Title processs. You are 100% correct that you can get a duplicate title from the RMV for $25. However, the actually process is not as simple as the RMV often makes it to be. In order to get a duplicate title, you would need to pay the $25 to the RMV, plus provide *an original* lien release if the vehicle was *ever* financed. After this is complete, its is rarely received in 5-7 days. More often it takes 30 days+. We apologize for delaying your new car registration, but unfortunately we cannot sell your trade-in until we have title. This may not seem like a large matter, but when you multiply this by the number of people who lose their titles, we can easily end up with 50-60 vehicles, worth hundreds of thousands of dollars, that we cannot sell. The reason we charge $150 is for the amount of legwork involved with getting the title, plus the delay in be able to sell the vehicle. Many hours of human time are often consumed chasing lien releases from old lenders, who may or may not be now defunct, bought out, etc. etc. Please understand the $150 is not an attempt on our part to make additional profit. In most cases, by the time the title is received, we have invested well over $150 in man-hours to get it. I do sincerely apologize for the inconvenience, and whatever I can do to help speed the process I would gladly do. Sincerely yours, Nick Surdis General Manager Colonial Honda

December 02, 2010

Our first experience with Honda was such a positive one. Our sales associate, Greg Dawson, could not have been nicer or more helpful. He took very good care of us all during the buying process. He was mos More

by June81948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dawson
November 24, 2010

Colonial Honda of Dartmouth made leasing a car easy and enjoyable. The salesman, Greg, was courteous, friendly, and professional. Compared with other dealerships I have worked with, Colonial Honda was to More

by wcostajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dawson
November 24, 2010

I was very satisfied with the entire sales experience. The amount I recieved for my trade was higher than the other 4 dealerships that I visited. I told them that I didn't want to haggle about price. They More

by dferreira7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark DeLima
November 24, 2010

Just took delivery of a new 2010 Civic. Very friendly people to work worth. No games. Got what I think was an excellent price on the new car and a very fair price on my trade. I bought an extended warr More

by clairob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kerr, Ben Fasano, Kevin
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