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Colonial Honda of Dartmouth
Dartmouth, MA
2,967 Reviews
The Colonial Group has been exceeding customer expectations for the past 15 years! Colonial Honda has followed the traditions of the Colonial Group and has already been recognized and ranked in the Top 10 percent for Outstanding Customer Satisfaction in the United States. Colonial Honda is committed to a hassle free buying and service experience, as well as, providing one of the largest selections of new and certified pre-owned Hondas in New England. Colonial Honda is currently recognized as an Accredited Better Business Bureau (BBB) business. Colonial Honda, Route 6, Dartmouth. www.buycolonialhonda.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,967 reviews
March 18, 2014
I visited Honda not knowing if I wanted to purchase or lease a car. Joe Zekus was very helpful and explained the pros and cons to leasing and buying. He was patient with all our questions, concerns, and lease a car. Joe Zekus was very helpful and explained the pros and cons to leasing and buying. He was patient with all our questions, concerns, and multiple phone calls. He showed us a few cars that we were interested in. We were able to view and in most cases drive the car to see if it was a good fit for our growing family. Negotiating the price was a much better experience than it was last time I was at another dealership. He was honest and fair! After a little back and forth we were able to come a payment we were comfortable with. My husband will be in the market for a new car in another year or so and after this experience he has already made Colonial Honda of Dartmouth his #1 choice to buy a car. Thanks for an amazing experience, we love our new car! More
by sillyjilly091804
Employees Worked With
Joe Zekus
March 13, 2014
We recently had the pleasure of buying a new car at Colonial Honda of Dartmouth. Upon arriving at the dealership, we were greeted by Barry Otto, a salesman who patiently explained all the options and Colonial Honda of Dartmouth. Upon arriving at the dealership, we were greeted by Barry Otto, a salesman who patiently explained all the options and choices available. At no time did he pressure us; as a matter of fact, we agreed upon a purchase price relatively quickly and painlessly. I highly recommend you ask for Barry if you're considering Honda. It worked out very nicely for us! More
by john222
Employees Worked With
Barry Otto, Barry Otto
March 12, 2014
We have owned two Honda Odysseys before buying a new CR-V. I have always liked the service provided by Colonial and its predecessor, Barry Honda. When my husband and I purchased our new CR-V this wee CR-V. I have always liked the service provided by Colonial and its predecessor, Barry Honda. When my husband and I purchased our new CR-V this week, your customer service was excellent. We really enjoyed working with Barry Otto. He was friendly and informative both when we were looking at cars and after we purchased. He spent a lot of time with us explaining all the features of the car. We were happy with the deal he worked out with us. He was upfront about wanting to sell us the car we were interested in, but he never made us feel uncomfortably pressured to do so. He gave us space to make an informed decision based on the information he presented, and we decided to buy the car -- no muss, no fuss and a totally pleasant experience. Thank you, Barry, you were great! Next time we need a car, we'll be back to see you. More
by sbbiren
Employees Worked With
Barry Otto, Barry Otto
February 28, 2014
I purchased my 2014 Honda Accord at Colonial Honda of Dartmouth. I had a wonderful experience working with Nick Surdis Jr. At the beginning I was somewhat undecided if I wanted to buy a new or used car. Dartmouth. I had a wonderful experience working with Nick Surdis Jr. At the beginning I was somewhat undecided if I wanted to buy a new or used car. Nick explained to me the advantages of buying a new car rather than a used one, and that he would help me make the right choice. He took his time to listen to all my concerns. I’m glad I made my purchase at Colonial Honda for the third time. To all my requests Nick said he would do his best to make it happen. I really appreciate his professionalism and good sense of humor. The negotiation process was straightforward, quick, and respectful at Colonial Honda and their staff is down to earth, helpful, and genuinely friendly. I had a fantastic experience during my purchase. Thanks for the great service. More
by reyesjmr
Employees Worked With
Nick Surdis Jr
February 28, 2014
Barry was excellent and everything I was looking for in a car salesman. He was very helpful and informative. I will recommend him to anyone I know in search of a Honda. car salesman. He was very helpful and informative. I will recommend him to anyone I know in search of a Honda. More
by Juliac05
Employees Worked With
Barry Otto, Barry Otto
February 28, 2014
Everyone was extremely helpful, pleasant and Everyone was extremely helpful, pleasant and knowledgable. It was a great experience and will definitely continue to use this dealership in the futur Everyone was extremely helpful, pleasant and knowledgable. It was a great experience and will definitely continue to use this dealership in the future.Mr Greg ( Manager),Mr Kevin Ward ( Finance Director ) was the people who Cares for there Customers.They are very help full,We went to few Honda dealers in mass But COLONIAL HONDA OF DARTMOUTH is the place to buy your new Car.We bought New Honda Accord 2014.We loved it.We will give them A+++++++++++.God Bless them. More
by gsherring
Employees Worked With
Greg Dawson, Joe Zekus, David Maurice, Peter Slota
February 27, 2014
Deceptive pricing practices! Beware hidden and costly fees. Advertises manufacture certified vehicles on-line and in the lot HOWEVER, when we got there were told the cars are only "certifiable," had not fees. Advertises manufacture certified vehicles on-line and in the lot HOWEVER, when we got there were told the cars are only "certifiable," had not actually gone through the 150 point inspection process and to receive the actual certified warranties there is an extra fee. Our salesperson told us, on the test drive, this fee is anywhere between $600 - $895. When the offer came back from the manager the price to purchase the "certified" status was actually $995. Despite being advertised as certified, these vehicles are only actually certified until you opt to purchase this at an extra cost. It was not included in the original sticker or internet sales price. I overheard another salesperson describing this to another customer while we were waiting, so I assume this is standard practice at this dealership. Anywhere else I've been, if the vehicle is certified, it is certified, and the cost of certification is already rolled into the advertised price. Then there were taxes, which we of course expected, and an exorbitant dealership restocking fees of 600 some odd dollars. We were told they offer competitive pricing, which is in reality a thinly veiled attempt to get you in the door and then tack on all the extras. We travelled a great distance (2 hours), assured a "deal could be made in person" after making an offer on a used vehicle we were interested in. This was after repeatedly asking whether or not it was reasonable to expect the price to come down at all on an attractively priced used car and if it was worth our 2 hours down, 2 hours back, and everyone's time to come in. When we got there, the price did not come down at all, we found out the car was not actually certified as advertised, and there were added on fees. After all of this, their attractively priced/advertised car ended up being thousands more than an identical car with less miles, located closer to our house. So, buyer beware and be sure to ask about their certification process prior to considering the actual price of the car. I understand the object is to get you in the door and there will always be fees, but I did not appreciate the deceptive practices or wasting 6 hours of my time which could have been avoided by them being upfront. More
by gofast76
Employees Worked With
Ash-lee Lopez
February 21, 2014
Nick is a fun and funny boy. It was my first time to buy a car, and he gave me some nice suggestions. Finally, he helped me got my dream car with a pretty good price. My advise is, if you really want to buy a car, and he gave me some nice suggestions. Finally, he helped me got my dream car with a pretty good price. My advise is, if you really want to buy a car in Colonial Honda, go and find Nick Jr., he will offer you a five start service and a lower price with top-value car. (No matter a used or a new one) More
by Huan99
Employees Worked With
Nick Surdis Jr
February 18, 2014
Joe was great, friendly. Quick and helpful.Colonial honda has great customer service. Got just about the price I wanted. Will buy another car from him. has great customer service. Got just about the price I wanted. Will buy another car from him. More
by andrea1andrews
Employees Worked With
Joe Zekus
October 18, 2013
Sales Manager David Maurice assisted me by making an appointment for me to have my truck serviced. 5 STAR SERVICE. They even offered to give me a ride home until my truck was ready. They even washed my appointment for me to have my truck serviced. 5 STAR SERVICE. They even offered to give me a ride home until my truck was ready. They even washed my truck when they were done. I bought my wifes' car there and had my vehicle serviced there. Colonial Honda of Dartmouth, (sales and service staff), are the best in my book. Thank you all. Walter Norcross Sr. More
by WCNSR
Employees Worked With
David Maurice, Ric Ferreira, David Maurice, Peter Slota
