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Colonial Honda of Dartmouth

Dartmouth, MA

4.9
2,769 Reviews
The Colonial Group has been exceeding customer expectations for the past 15 years! Colonial Honda has followed the traditions of the Colonial Group and has already been recognized and ranked in the Top 10 percent for Outstanding Customer Satisfaction in the United States. Colonial Honda is committed to a hassle free buying and service experience, as well as, providing one of the largest selections of new and certified pre-owned Hondas in New England. Colonial Honda is currently recognized as an Accredited Better Business Bureau (BBB) business. Colonial Honda, Route 6, Dartmouth. www.buycolonialhonda.com.
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225 State Road

Dartmouth, MA

02747

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Showing 2,769 reviews

December 06, 2010

My first dealing was through internet and Kristen was very fast to respond and also very friendly and accomodating. When I went to the showroom I was greeted by George who was also friendly and knowledg More

by pattydomenici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen and George
December 04, 2010

I purchased new vehicle .... Honda Civic 2010... on Monday 11/22/10 with down payment...paid balance on 11/24/10......there was an issue with Title of my trade-in......I was told there would be a $15 More

by zzz130r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Rolands..Ben Fasano
Dec 04, 2010 -

Colonial Honda of Dartmouth responded

Mr. Zukowski, Thanks for taking the time to contact us. Regarding the Duplicate Title processs. You are 100% correct that you can get a duplicate title from the RMV for $25. However, the actually process is not as simple as the RMV often makes it to be. In order to get a duplicate title, you would need to pay the $25 to the RMV, plus provide *an original* lien release if the vehicle was *ever* financed. After this is complete, its is rarely received in 5-7 days. More often it takes 30 days+. We apologize for delaying your new car registration, but unfortunately we cannot sell your trade-in until we have title. This may not seem like a large matter, but when you multiply this by the number of people who lose their titles, we can easily end up with 50-60 vehicles, worth hundreds of thousands of dollars, that we cannot sell. The reason we charge $150 is for the amount of legwork involved with getting the title, plus the delay in be able to sell the vehicle. Many hours of human time are often consumed chasing lien releases from old lenders, who may or may not be now defunct, bought out, etc. etc. Please understand the $150 is not an attempt on our part to make additional profit. In most cases, by the time the title is received, we have invested well over $150 in man-hours to get it. I do sincerely apologize for the inconvenience, and whatever I can do to help speed the process I would gladly do. Sincerely yours, Nick Surdis General Manager Colonial Honda

December 02, 2010

Our first experience with Honda was such a positive one. Our sales associate, Greg Dawson, could not have been nicer or more helpful. He took very good care of us all during the buying process. He was mos More

by June81948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dawson
November 24, 2010

Colonial Honda of Dartmouth made leasing a car easy and enjoyable. The salesman, Greg, was courteous, friendly, and professional. Compared with other dealerships I have worked with, Colonial Honda was to More

by wcostajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dawson
November 24, 2010

I was very satisfied with the entire sales experience. The amount I recieved for my trade was higher than the other 4 dealerships that I visited. I told them that I didn't want to haggle about price. They More

by dferreira7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark DeLima
November 24, 2010

Just took delivery of a new 2010 Civic. Very friendly people to work worth. No games. Got what I think was an excellent price on the new car and a very fair price on my trade. I bought an extended warr More

by clairob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kerr, Ben Fasano, Kevin
November 21, 2010

My brother and I were out just test driving various vehicles at various dealerships, and found Steve to be very quick to step up and see if he could answer any questions. He was very knowledgeable abou More

by rjantonellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Moniz
November 08, 2010

test drove toyota and nissan as well as honda. all three were very comprable but the only sales staff that seemed to be concerned with my needs ,as opposed to saying what would it take for you to take the c More

by steve cabral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steve moniz
November 01, 2010

Mitchell Violet was very informative and did not use any high pressure tactics. The manager was also very helpful and they offered me a great deal. I was thinking of purchasing a honda from another dealer More

by conniemo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Violet
October 27, 2010

I had a great experience at Colonial. The staff as very helpful and attentive. This was my first time leasing a car and George and Brian made it very easy and smooth. When I picked up the car it was detai More

by mturlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Surdis and Brian Almeida
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