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Colonial Honda of Dartmouth
Dartmouth, MA
2,906 Reviews
The Colonial Group has been exceeding customer expectations for the past 15 years! Colonial Honda has followed the traditions of the Colonial Group and has already been recognized and ranked in the Top 10 percent for Outstanding Customer Satisfaction in the United States. Colonial Honda is committed to a hassle free buying and service experience, as well as, providing one of the largest selections of new and certified pre-owned Hondas in New England. Colonial Honda is currently recognized as an Accredited Better Business Bureau (BBB) business. Colonial Honda, Route 6, Dartmouth. www.buycolonialhonda.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,906 reviews
September 11, 2016
New car Thank you Barry Otto for your great service! Best sales person I ever met! Got a wonderful deal on my Accord! He is a great people's person! Colonia Thank you Barry Otto for your great service! Best sales person I ever met! Got a wonderful deal on my Accord! He is a great people's person! Colonial Honda is lucky to have a guy like him! More
by AndreeaIza
Employees Worked With
Barry Otto
August 09, 2016
Ruined Car Seats We had our car towed to their service department to be inspected. We were very disappointed to see the leather seats were ruined while in their care. We had our car towed to their service department to be inspected. We were very disappointed to see the leather seats were ruined while in their care. It appears the windows were left down and rain filled up on the seats. We can only imagine that when it was discovered the service department did not clean up the water just closed the windows. My husband brought the ruin to the service departments attention and they said they would try to clean it. However, they have only left the seats feeling crusty. We are very disappointed in their care and are amazed that they think we would trust them to fix our car. Let alone pay them $3600 to do it. More
by vasques2
Employees Worked With
Mike
June 08, 2016
Awful Bought out a lease and received a call requesting that I bring the vehicle in for its plates. When I arrived, Sales Manager Lee Arouth informed me tha Bought out a lease and received a call requesting that I bring the vehicle in for its plates. When I arrived, Sales Manager Lee Arouth informed me that Colonial would not receive the title because we financed with an outside lender. He told me that I need to call Honda America, my lender, etc., an work it out on my own. After a day of running around and several unanswered calls to Mr. Arouth, I had the good fortune to speak with employee Paula Lima who informed me that the plates had been sitting on her desk all day. Mr Arouth's response to wasting my day, "You,re only as good as the people who work for you." Really? If that's the case, what's the GM waiting for? More
by denniswinn
Employees Worked With
Lee Arouth, Paula Lima (excellent!)
April 27, 2016
POOR SALESMAN So I went to go look at a used 2013 Honda Accord which had 69,000 miles, chipped paint and a scratch on the car. I tried to negotiate a price with BAR So I went to go look at a used 2013 Honda Accord which had 69,000 miles, chipped paint and a scratch on the car. I tried to negotiate a price with BARRY and he just kept saying whatever the Internet price says I can't go down (which was $16,306). He told me this isn't the 'old fashion' days and there's no negotiating anymore so I just ended up leaving. To me that was a bad salesman and I would never recommend this place to anyone. So 2 weeks later I go on cargurus and find the exact same car at the price of $14,950! How stupid. I'll never step foot in Colonial Honda of Dartmouth again. More
by GDEGRACE
Employees Worked With
Barry Otto
April 08, 2016
recall went in to get my car service, made an appointment in advance. service was outstanding someone helped me from beginning to end! everyone always smiled went in to get my car service, made an appointment in advance. service was outstanding someone helped me from beginning to end! everyone always smiled! only downside at time when i was there a blonde telling cashier women on her down time to file paper, her tone of voice speaking to other women was not polite. but other than that i enjoyed my visit. More
by lnan23
March 17, 2016
Great experience I dealt with Jason Lopes and he made the experience smooth for me. He made me very comfortable and was very laid back and understanding on what I was I dealt with Jason Lopes and he made the experience smooth for me. He made me very comfortable and was very laid back and understanding on what I was looking for. We were able to strike a deal on a new Accord EX-L. Thanks for the great service Jay! More
by Matt A.
Employees Worked With
Jason Lopes
March 17, 2016
Jason Lopes was awesome! I visited this dealership today and was surprised by the outstanding customer service from Jason Lopes. He is unbelievably easy to relate to and makes I visited this dealership today and was surprised by the outstanding customer service from Jason Lopes. He is unbelievably easy to relate to and makes you feel so comfortable. He worked his magic to get my friend into the car of his dreams! I have never had such a great experience at a Honda dealership to date! Keep up the good work Jason! Its great to know that there are still great salesman out there today! More
by Tyler Dechaine
Employees Worked With
Jason Lopes
February 27, 2016
Helping a 75 year old out of a dilemma. I had leased a Honda approximately 11months ago. Due to rent increase and overall cost of living my budget was not going to good. The car payment was I had leased a Honda approximately 11months ago. Due to rent increase and overall cost of living my budget was not going to good. The car payment was a big expense that I thought I might be able to do something about. Went to Colonial Honda to see if they could help me somehow. Well between Trevor Hasty, Chip and Kevin they worked their magic and I now have a Chevy Sonic . These guys are great and I can't thank them enough for all they did to resolve my dilemma. You guys will be highly recommended by me to all my family and friend. AGAIN A BIG THANK YOU. More
by Sonic Gerry
Employees Worked With
Trevor Hasty, Chip ?, Keven(finance)
February 24, 2016
Buying a new CR-V Neil Gomes was very helpful and courteous during my car buying experience over the President's day sale. He gave us a good deal that we were satisfied Neil Gomes was very helpful and courteous during my car buying experience over the President's day sale. He gave us a good deal that we were satisfied with, including giving us a price for our daughter's trade-in sight unseen based on my statement of the KBB price, which I could not get from another dealership I was working with. He made every effort to get me the vehicle I wanted and to close the deal that day. The best news was I could take the car that day on Saturday, with a transfer of plates from our trade in, which made our life so much simpler! Thanks Neil! More
by Honda purchaser
Employees Worked With
Neil Gomes
February 19, 2016
Best car buying experience This was the best car buying experience ever,and it was made possible by our car sales representative Jason lopes who helped me and my wife in purchas This was the best car buying experience ever,and it was made possible by our car sales representative Jason lopes who helped me and my wife in purchasing our second Honda Accord ExL.when ever u happen to visit colonial Honda make it a point to ask for him n u wldnt regret.p.s-make sure to avoid a car sales representative called Neil,who was vry rude and argumentative towards me and my wife and provided rly poor costumer service.till Jason came n saved e day preventing us from walking out of e dealership.in all its a vry good place to get a car,great costumer service all around. Thanks Jason lopes... (Damien & lily) More
by Dimex1000
Employees Worked With
Jason lopes, Neil Gomes
