Colonial Honda of Dartmouth

Nemesio made the buying process easy This is the first time I have purchased a car. Nemesio made the process very easy and made sure I got into a great car. I am in love with my 2017 Hond This is the first time I have purchased a car. Nemesio made the process very easy and made sure I got into a great car. I am in love with my 2017 Honda Civic. I highly recommend Nemesio Sousa to anyone looking to purchase car. More

EX CRV i recently bought a 2017 honda crv ex from colonial honda.......my nissan which was good for me for many years was begining to get old....colonial hon i recently bought a 2017 honda crv ex from colonial honda.......my nissan which was good for me for many years was begining to get old....colonial honda gave me great trade in value for my car....dave b. was able to fight for me and also got me into a great new crv ex....the apple car play feature was neat and using the gps from my phone was a great way to save some money...thanks dave and thanks to Nelson who also was a pleasure to do business with More

Thanks Dave I NEVER RIGHT REVIEWS BUT DAVES ATTENTION TO DETAIL HAS TO BE RECOGNIZED! BEING FROM NEW BEDFORD IVE ONLY HEARD GOOD THINGS FROM COLONIAL. I FINALLY S I NEVER RIGHT REVIEWS BUT DAVES ATTENTION TO DETAIL HAS TO BE RECOGNIZED! BEING FROM NEW BEDFORD IVE ONLY HEARD GOOD THINGS FROM COLONIAL. I FINALLY STOPPED IN AND WAS ONLY IMPRESSED. DAVE WARMLY GREETED ME AND SHOWED ME AROUND. HE WAS A GREAT LISTENER AND LET ME TALK. HE WAS NOT OVERLY AGRRESSIVE BUT RATHER INFORMED AND FELT LIKE HE WAS ON MY SIDE. HE WAS ABLE TO FIND ME A LEFT OVER 15 CIVIC COUPE AND SAVED ME A GREAT DEAL OF MONEY! I CANT WAIT TO RIDE AROUND AND SHOW OFF MY TWO DOOR BEAUTY! More

Bad experience due to one person's lack of professionalism Colonial Honda's pricing has always been pretty competitive, especially towards the end of the month. So we stopped by yesterday as they had a vehicle Colonial Honda's pricing has always been pretty competitive, especially towards the end of the month. So we stopped by yesterday as they had a vehicle in stock that my dad was interested in. Everybody we spoke to (John, Chip, Walleed) was incredibly professional and courteous, aside from Nelson, who ruined the entire experience we had there. When I asked Nelson some questions in regards to financing, he entirely avoided me and would direct his attention to my dad, who wanted me to be the one to talk numbers. At one point he had the audacity to say something to the extent of, "you have about 10 minutes to come up with a decision so we don't waste anymore of this salesman's time". Sadly, that wasn't even the most upsetting part. Nelson then flat out lied by stating that in order for us to qualify for flex cash, we would have to put down a total of $500 for them to "match". Unfortunately for Nelson, I had done my homework and knew this was a lie. I then asked to view the actual terms for flex cash, to which he entirely ignored. By this point, my dad was fed up with how Nelson was treating this entire situation and got up and left. This treatment, especially from someone in a management position, is completely unacceptable. If someone within a management position is willing to lie in an attempt to skew numbers in their favor, I can't imagine the other things they're willing to do. That being said, I understand people have bad days and this could just be a fluke. I don't know him on a personal level and I don't know if he was having a bad day, but I can certainly say that he's the sole reason we ended up purchasing at Boch Honda West opposed to Colonial. For an industry that prides itself on service, it's very unprofessional to try to force people into making long term financial decisions without providing answers to relevant questions alongside blatantly lying about the terms of Honda's programs. As much as I'd love to rate Colonial much higher because I've had nothing but great experiences in the past, this entire experience has definitely put a bad taste in my mouth. Overall, I wish we had spoken with any of the other sales managers as I feel very confident in saying we would have purchased at Colonial and this should have been a solid 5 star review. More

Andrea Vinagre/ 2017 CRV At Colonial Honda and met with salesperson, Andrea Vinagre. Andrea listened to what we wanted for price and vehicle. We have bought new cars before b At Colonial Honda and met with salesperson, Andrea Vinagre. Andrea listened to what we wanted for price and vehicle. We have bought new cars before but Andrea was so nice, efficient, polite, professional and knowledgeable. She thoroughly took us through the vehicles and our options, then followed-up and stayed on top of all the processing and paperwork involved with the RMV and insurance, detailing, extra add-ons. It only took 1 hour at the dealership with Andrea and 24 hrs later the car was ready. She made everything so easy. At delivery, she showed us how to use all the devices and electronic features in the car and set-up blue tooth devices. She was fantastic and made the car buying process pretty darn easy. We never felt rushed, pressured or uncomfortable, It was almost like buying a car from a fair and honest friend. We are thrilled with the vehicle and she does a great job for her customers. More

First Service Experience with Colonial Honda Joe Zekus was great. He was very helpful in closing the leasing deal that I wanted. He also went out of his way to drop something off at my house afte Joe Zekus was great. He was very helpful in closing the leasing deal that I wanted. He also went out of his way to drop something off at my house after work that I forgot in the car that I turned in. There is something to be said for getting a car locally. More

LIES,LIES and More LIES Finance Department. Scott and George. HORRIBLE. LIES and MORE LIES. I have been waiting since 12/28/2016 for my reimbursement for my extended warranty Finance Department. Scott and George. HORRIBLE. LIES and MORE LIES. I have been waiting since 12/28/2016 for my reimbursement for my extended warranty money on the new 2015 Honda Odyssey that I purchased on /1/3/2016 that I sold on 12/28/2016 for a lot less than what was owed to the bank and less the stolen $600 and this is MAY 4,2017. WOW, FIVE MONTHS AND NOTHING. This is after faxing paperwork to close it on 1/10/2017 and re faxing it again on 3/22/2017. The old saying" The check is in the mail" since 4/13/2017. Where is it coming from? If it was from China, it would take 3 days. Are LIES a form of harassment? For sure it is not good or great customer service. SAD, SAD, SAD. NOT A HAPPY CUSTOMER. NOT A WAY TO BE TREATED.THEY OVER PROMISE UNDER DELIVER WITH A FAKE SMILE. More

2017 Civic EX-L Hatchback Purchase this is my 3rd new car with Joe. He is always there to help you get ahead in purchasing or leasing your new vehicle. always an A+ experience. Thanks a this is my 3rd new car with Joe. He is always there to help you get ahead in purchasing or leasing your new vehicle. always an A+ experience. Thanks again Joe! More

Couldn't be happier Joe was great from picking out the vehicle to what I wanted included. He was able to assist with smooth process when buying a used car. I would hig Joe was great from picking out the vehicle to what I wanted included. He was able to assist with smooth process when buying a used car. I would highly recommend Joe, if you are looking to buy or lease a car from Colonial Honda. More

Joe is the greatest Joe Zekus went above and beyond to ensure that I had my car as soon as possible and that I was happy with my purchase. He was patient and knowledgeabl Joe Zekus went above and beyond to ensure that I had my car as soon as possible and that I was happy with my purchase. He was patient and knowledgeable about the product. I would definitely recommend him and this dealership to anyone looking to purchase a new vehicle. More