Colonial Honda of Dartmouth

worst car dealer ever After experiencing a total loss of our car while it was parked, we decided to look at a 2015 Honda Pilot (my wife didn't like the new styling) with lo After experiencing a total loss of our car while it was parked, we decided to look at a 2015 Honda Pilot (my wife didn't like the new styling) with low mileage. Even though it was a two hour drive from our house in Longmeadow, we found what we wanted at Colonial Honda at Dartmouth MA. I have to say that I have purchased numerous cars over the 50 years of car buying and this was the WORST car buying experience of my life!!!! After arriving at a negotiated price and telling the salesman that we were already approved for a bank loan, he asked us to wait because the finance officer said he could get us a much better deal and if approved we could get the car that day! While waiting we ere continually given misinformation about the process. After THREE hours the Finance officer presented his great deal, that he could save us $200 over a six year payoff. I said that it wasn't worth it it and he proceeded to actually belittle me for that. So we finally drove home. Several days later we were in possession of the bank check and were told first that the car would be delivered to our house so that we wouldn't have to make the 4 hour round trip again. Then they said that no, we would have to drive down and the car would be ready for us to take home. The car wasn't ready and we had to wait another 3 hours for it to be ready. This place is full of lies and misinformation. I would never buy a new or used car from these shysters again and would never recommended them. them.. Entire process took from 02/28/18 to 03/06/18. Ridiculous!!!!! . More

Best Honda dealership in New England Two weeks ago my wife and I bought a new Honda CRV EX AWD from Colonial Honda of Dartmouth. This is the second new car we have bought from this deale Two weeks ago my wife and I bought a new Honda CRV EX AWD from Colonial Honda of Dartmouth. This is the second new car we have bought from this dealership and in both instances they gave us unbeatable prices and an excellent buying experience. No pressure, no hassle, none of the shenanigans you usually encounter at car dealerships. All the staff we dealt with were very professional and helpful – Janel Braley, Tracy Lecomte, Michael Rowe, and Andrea Vinagre. Andrea, especially, went out of her way to take care of us even after the sale was concluded and we had taken delivery of the car. Whatever questions we had about the car, she was always available by phone, text, or email. We live in Connecticut, about 160 miles from Dartmouth. The round trip of 300+ miles to buy a car was well worth it. More

Buy your car here! Recently I purchased a Honda Accord from Colonial. I am very pleased with the service Manny provided to me. He was eager to help me the moment I s Recently I purchased a Honda Accord from Colonial. I am very pleased with the service Manny provided to me. He was eager to help me the moment I stepped into the dealership. He knew just the car the suited my financial allowance and style. By the second vehicle I was shown I was sold. Manny even went to the body shop to pick it up to let me test drive it! We sat down and talked business and in a short period of time he found a payment that worked for me. I bounced dealership to dealership and Honda of Dartmouth was the only dealership that could provide me with an affordable, quality vehicle with low milage and an outstanding warranty. I feel good about my purchase and the financial officer that helped me, gave me some information about refinancing in months. I felt he was looking out for my best interest and not just seeing me as a dollar sign. Many other dealerships looked at my credit and my budget and dismissed me after less than a half hour. Dealing with past credit issues is haunting and I appreciate all the hard work everyone put into finding me a loan. I cannot wait to get into the drivers seat of my Honda and feel safe about Traveling the country! Thanks to your dealership I finally have a reliable car :) More

Fantastic experience Joe was the opposite of what people’s vision of a car salesman is...laid back, helpful and most importantly, not pushy at all...I can not say enough g Joe was the opposite of what people’s vision of a car salesman is...laid back, helpful and most importantly, not pushy at all...I can not say enough good things about the process and will continue to purchase my future vehicles from Joe More

Exemplary Service During February of this year I purchased a 2015 Honda Civic from Nemesio Sousa at Colonial Honda of Dartmouth and I could not be happier with the serv During February of this year I purchased a 2015 Honda Civic from Nemesio Sousa at Colonial Honda of Dartmouth and I could not be happier with the service I received from both sales and service at this location. About 8 months ago I had decided it was time to purchase a new car and began the process of deciding which car I would like to buy. I saw Nemesio at this time and he was more than happy to help me look at cars and get a feel for what I would like to drive. Over the next few months he checked up with me and offered to help with anything I needed. And unlike other salesmen, he was NOT annoying in any way. I went in on a Saturday morning with my father to purchase a 2015 Si, Nemesio sat us down at his desk and pulled up their website and started showing me other cars as well, and suggested I test drive all of them to see which car I liked best. He pulled up a 2015 Civic that had no pictures, at first I was worried the car would be a beater due to the fact that there were no pictures posted. But Nemesio convinced me to take a look at the car and just see, and I’m glad he did because I fell in love! I ended up buying the 2015 Honda Civic and had all new leather interior and heated seats installed. I cannot thank Nemesio enough for being so patient with me while I looked for a car and also going above and beyond to make purchasing the car as easy as possible. He’s reached out several times since the day I purchased the car to make sure everything wasn’t going great and that I liked my new car, and when I told him about an issue I had had with my heated seats he offered for me to bring in my car that same day to have that issue resolved. I cannot be any happier that I chose to buy my car from Colonial Honda and do not believe I would have found better service at any other dealership. Thank you Nemesio for helping me find a car that I absolutely love!!! More

Exceeding Expectations I walked into Colonial Honda the other day looking to purchase a vehicle for myself and Nemesio Sousa was the man who greeted me. He walked me through I walked into Colonial Honda the other day looking to purchase a vehicle for myself and Nemesio Sousa was the man who greeted me. He walked me through the dealership and began to show me some of the vehicles I showed interest in. When I found the car I was looking for, he walked me through the various packages and trim levels available and took time to understand what I wanted out of the vehicle. I decided on a 2017 Accord Sport and I could not be happier! Such an understanding and hard working young man. 5 Stars! More

Outstanding Car Shopping Experience Nemesio Sousa went above and beyond to make this whole process as easy and stress free as possible for me. He answered any questions I had without hes Nemesio Sousa went above and beyond to make this whole process as easy and stress free as possible for me. He answered any questions I had without hesitation and got me in the car of my dreams for a good price! He’s contacted me serveral times since I purchased the vehicle to make sure I’m still satisfied with it and to see if I have any questions regarding the Honda Care program, etc. I’ve purchased many cars over the years but this experience tops them all! More

great experience! nemesio sousa was an exceptional salesperson, very helpful and patient and you can tell he loves his work. 5 out of 5 stars would most definitely rec nemesio sousa was an exceptional salesperson, very helpful and patient and you can tell he loves his work. 5 out of 5 stars would most definitely recommend! More

Alex Alves dealer at colonial Honda Great job! I had a wonderful experience here and it’s all thanks to Alex ALves! He is Super nice and knows his cars! Answered all my question and got Great job! I had a wonderful experience here and it’s all thanks to Alex ALves! He is Super nice and knows his cars! Answered all my question and got my new Honda on the road ASAP! He’s very upfront and never once pressured me into a descision! Thank you Alex! More

NIGHTMARE . My 2018 CRV touring as a factory paint defect on right door . After back and forth with service manager i get to conclusion that he fix the problem th My 2018 CRV touring as a factory paint defect on right door . After back and forth with service manager i get to conclusion that he fix the problem the way i want that is compensated for$600 . More