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Colonial Honda of Dartmouth
Dartmouth, MA
3,030 Reviews
The Colonial Group has been exceeding customer expectations for the past 15 years! Colonial Honda has followed the traditions of the Colonial Group and has already been recognized and ranked in the Top 10 percent for Outstanding Customer Satisfaction in the United States. Colonial Honda is committed to a hassle free buying and service experience, as well as, providing one of the largest selections of new and certified pre-owned Hondas in New England. Colonial Honda is currently recognized as an Accredited Better Business Bureau (BBB) business. Colonial Honda, Route 6, Dartmouth. www.buycolonialhonda.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,030 reviews
August 14, 2019
Had a great experience The dealership and sales department were great. Andrea my sales person was awesome and explained everything about my Pilot in detail and left me with The dealership and sales department were great. Andrea my sales person was awesome and explained everything about my Pilot in detail and left me with no questions to be answered. Manny Ramos and Fred Vinagre also helped by getting me the best price for my budget. More
by CLM93
August 13, 2019
Very satisfactory resolution to my problem I previously submitted a review proclaiming my dissatisfaction with this dealership. The menu below did not allow me to rate each of the individuals I previously submitted a review proclaiming my dissatisfaction with this dealership. The menu below did not allow me to rate each of the individuals involved. My review was a scathing one. After speaking with the General Manager, Mr. Fred Vinagre, I was completely satisfied with his resolution of my problem. It was unfortunate that it had to go that far. However, he listened attentively and offered a generous compensation package to make amends and assured me that those responsible would be held accountable. This is the kind of professionalism that should have been displayed by several of his subordinates. More
by Lefty19
Employees Worked With
August 13, 2019
Excellent experience Waleed and Brady went out of their to help me find the perfect vehicle in a timely manner. They were very understanding of my needs and concerns. I wo Waleed and Brady went out of their to help me find the perfect vehicle in a timely manner. They were very understanding of my needs and concerns. I would absolutely come here for my next car. More
by Mayling12.
August 12, 2019
My go to dealer This is my second lease with Honda in Dartmouth. My first lease was a 2017 CRV. I went back to get another CRV but my husband and I fell in love with This is my second lease with Honda in Dartmouth. My first lease was a 2017 CRV. I went back to get another CRV but my husband and I fell in love with the Accord with red interior. I’m in love with it. I spoke with Miguel who helped me with all the paperwork while I was at work. Courtney was very patient with us since I originally wanted another CRV, she took the time to go get the color I wanted and all, we picked the color and went into the showroom to wait for Courtney, that’s when we saw the Accord. She was very helpful, didn’t give us an attitude for the trouble at all, we got to test drive the Accord. I’m really happy with their service. More
by Jessikinha777
August 11, 2019
Excellent service After months of searching for a vehicle and going from dealership to dealership it was very refreshing dealing with the staff at Colonial Honda. Alex After months of searching for a vehicle and going from dealership to dealership it was very refreshing dealing with the staff at Colonial Honda. Alex made me feel very comfortable and explained everything to me. I leased a 2019 Honda CR-V and couldn’t be happier with it! More
by Laurinda76
August 11, 2019
MY CREDIT PULLED WITHOUT PERMISSION In March of 2018, my husband and I visited Colonial Honda of Dartmouth. We purchased a vehicle from them during that visit with no issues. However, on In March of 2018, my husband and I visited Colonial Honda of Dartmouth. We purchased a vehicle from them during that visit with no issues. However, on March 8, 2019 I received an email stating that my credit had been run multiple times. I checked into it further, knowing I had not applied for ANY type of loan/credit etc. I found that Colonial Honda of Dartmouth was the reason my credit had been run 9 times, without my permission for a woman who needed a car loan!! When we purchased our vehicle the year before we DID NOT take out a loan with them. Upon finding this out, I called the dealership to try and rectify this issue. I was transferred immediately to a manager who assured me that he would try everything to fix this. He called me back after a few days to update me on the situation. He asked if we could come by the dealership to speak in person with him and the general manager. The manager we met with first (and who continued to work with us) was very kind and remorseful regarding this entire situation. However, the general manager did not seem bothered by this at all. At one point, he tried blowing it off as if it wasn’t a large mistake that was made, stating “These things happen all the time”. My husband and I explained to him how my credit score took an 80 point hit because of their mistake. I was reassured that they could fix it, and it would just take some paperwork on their end, and that within a few weeks it would be cleared up. Weeks continued to pass, I would contact the general manager and he wouldn’t even respond to me, and then I would hear from the sales manager instead. On May 20th, I received a letter from the credit company that they use to run credit checks for loans for their customers, stating that due to THEIR mistake, my credit score would reflect the inquiries for 2 YEARS! That same day, the sales manager sent me a copy of a letter they received from the same company. Their letter clearly states the severity of the mistake that was made and asks that all of their employees be made aware. It goes further to state that when the dealership signed the contract with this credit company, that both would comply with all “federal, state and local laws, rules and regulations…”, where in this case they did not! I have since asked them to please remove all of my information from their system to avoid any possibility of further issues. After doing so, I received both an email and a phone call regarding another person's vehicle, assuming the person for whom they initially ran the credit scan for using my information. I reached out to the general manager, because once again, they didn’t follow through with what they had promised. He was rude and very passive, not seeming to care at all with the issues that I faced with the dealership. When I reached out again to both the general manager and the sales manager, only the sales manager responded. The sales manager reached out days later to apologize again for everything, but the general manager still said nothing and to this day nothing has changed. More
by M.Rego90
August 09, 2019
wonderful I was met the minute I entered the showroom. Everyone was pleasant. Everything was explained in detail. I've never been good at explaining what my f I was met the minute I entered the showroom. Everyone was pleasant. Everything was explained in detail. I've never been good at explaining what my feelings are, but I can tell you that I would not have stayed if I wasn't treated well. This is not my first experience with this dealership. More
by epoitras15723
Employees Worked With
Stephan Barlatier
August 08, 2019
A pleasure A great experience from begging till the end of the sale. Answered all our questions more the once. Would highly recommend Colonial Honda. Would not h A great experience from begging till the end of the sale. Answered all our questions more the once. Would highly recommend Colonial Honda. Would not hesitate to purchase another car from them. More
by John1461
August 08, 2019
Have worked with Colonial Honda for many years This was one of the best experience I’ve had I was treated in a friendly and professional manner It was top shelf at all times This was one of the best experience I’ve had I was treated in a friendly and professional manner It was top shelf at all times More
by Bstelmark1
August 07, 2019
Leased a new Accord My experience with leasing my Honda Accord was quick, easy and very pleasant. My salesman was knowledgeable and guided me to the vehicle I was looking My experience with leasing my Honda Accord was quick, easy and very pleasant. My salesman was knowledgeable and guided me to the vehicle I was looking for. I would highly recommend Colonial to anyone looking for a new car. More
by Wayne
