Colonial Ford - Service Center

Wicked Good Service I had some service done on my old taurus and now it's running like a brand new car. I can't thank the service guys enough especially Joe Murphy. I wil I had some service done on my old taurus and now it's running like a brand new car. I can't thank the service guys enough especially Joe Murphy. I will recommend this place to anyone who needs their car fixed. More

Joe Murphy was excellent! Joe Murphy was simply awesome when I had my car serviced this month over at Colonial. I needed my car to be completed at a certain day and he made i Joe Murphy was simply awesome when I had my car serviced this month over at Colonial. I needed my car to be completed at a certain day and he made it happen! He made me his first priority! More

Service review We had an excellent experience at the service center. Joe Murphy was helpful, knowledgable and friendly. I would return again to have my vehicle servi We had an excellent experience at the service center. Joe Murphy was helpful, knowledgable and friendly. I would return again to have my vehicle serviced there primarily because of my positive experience with Joe Murphy. More

Great Service I had a great experience when I had my vehicle serviced at Colonial. Joe took the time to explain all the work that needed to be done and answered all I had a great experience when I had my vehicle serviced at Colonial. Joe took the time to explain all the work that needed to be done and answered all my questions. He was extremely helpful. I will definitely be back. More

Rainy day wiper issue I had an issue with my windshield wipers on a rainy Monday afternoon and called the service dept. and spoke to Anthony Cristiani. After hearing about I had an issue with my windshield wipers on a rainy Monday afternoon and called the service dept. and spoke to Anthony Cristiani. After hearing about my issue, Anthony said bring your vehicle in and we will address the problem.. Upon arrival, Joe murphy took down the necessary information, and informed me that a service tech would make the necessary repairs. During the entire time I was waiting for my truck both Joe and Anthony kept me informed on what the tech was diagnosing. My vehicle was serviced in less than an hour which I thought was incredible due to the fact, that it was a very busy afternoon. In closing,I would like to add that both Joe murphy and Anthony Cristiani were very professional, knowledgeable, and a pleasure to deal with! Both these gentleman are a credit to colonial ford! More

Service Issue Had a warning light on to service the Advance Trac. Called at 9 am and they told I got drop it off immediately. Had the truck back by 3 pm same day wi Had a warning light on to service the Advance Trac. Called at 9 am and they told I got drop it off immediately. Had the truck back by 3 pm same day with problem fixed (bad sensor). Excellent! More

Best Ford Service Team in New England I have had nothing but 1st class service from the service team at Colonial Ford. I purchased a new Crown Vic 10 years ago and they have kept it runnin I have had nothing but 1st class service from the service team at Colonial Ford. I purchased a new Crown Vic 10 years ago and they have kept it running like a top since then. I have had particularly great customer service from Anthony Cristiani on the service desk. I don't buy new cars often but because of great customer service experiences there, my next one will be purchased from Colonial Ford. Bill MacDonald More

Great Customer Service As Always Nothing but good things to say about colonial ford, the service and treatment I received from Joe Murphy Service Manger, out shopping on sat As Always Nothing but good things to say about colonial ford, the service and treatment I received from Joe Murphy Service Manger, out shopping on sat 10/11 mid-day when low tire pressure warning light came on, had just purchased ford edge the day before and thought tire was going flat, called Joe Murphy up and told him what was going on and on a busy Saturday squeezed me in and got me out fast ,.....from years of experience with colonial ford this is the norm with the service department. More

A very positive experience! I had a recall on my 2010 Mercury Milan that I brought to a local Ford dealership to have fixed. A few weeks later, my car was having the same issues I had a recall on my 2010 Mercury Milan that I brought to a local Ford dealership to have fixed. A few weeks later, my car was having the same issues. I tried to get a second appointment with them, but, they didn't have any available for at least two weeks (even after I explained that my car lost acceleration and stopped running two times on the way home from work that day). I called Colonial Ford and explained the situation to the Service Advisor, Anthony Cristiani. He was genuinely concerned for my well-being as the car was not safe to drive, and told me he would make sure it was serviced the next morning. The car was completely repaired and ready to go in less than 24 hours. I have had no issues since. Anthony was very professional and understanding of the situation. I would highly recommend Colonial Ford for any repairs. More

Great experience I have nothing but good things to say about the service and treatment I received recently from Joe Murphy, Service Manager at Colonial Ford, Inc., 1 I have nothing but good things to say about the service and treatment I received recently from Joe Murphy, Service Manager at Colonial Ford, Inc., 147 Samoset St., Plymouth, MA and his staff. I am a resident of Kennebunk, ME and felt in good hands when I had my Ford serviced and detailed at their facility. Thanks Joe for being such a kind, knowledgeable and professional individual. Wish I lived closer to Plymouth, MA - I would have all my vehicles serviced by you! – Judy Simpson, Kennebunk, ME More