Colonial Ford of Plymouth

Jose was wonderful. He answered any questions that we had and made sure we were happy. Felt like we knew him our whole life. Thank Jose! He answered any questions that we had and made sure we were happy. Felt like we knew him our whole life. Thank Jose! More

Jose was a great salesperson to work with! Went out of his way to make my Truck buying a overall great experience. Def recommend Jose for all car/truck buying Went out of his way to make my Truck buying a overall great experience. Def recommend Jose for all car/truck buying More

Mike was outstanding! Patient, kind, informative and he made our purchase an absolute pleasure!! We will be back again! Greg made financing a breeze for the 2nd time. T Patient, kind, informative and he made our purchase an absolute pleasure!! We will be back again! Greg made financing a breeze for the 2nd time. The combination of his humor and expertise was perfection. We love Colonial Ford, Plymouth! More

Mike Smith of Colonial Ford is very personable, helpful, and professional. Both Mike and Brandon are a pleasure to work with, and they made the car-buying process very smooth and pleasant. Go see Mike Smi and professional. Both Mike and Brandon are a pleasure to work with, and they made the car-buying process very smooth and pleasant. Go see Mike Smith for your next vehicle purchase! More

I went to Colonial Ford of Plymouth to look at a Chevy Equinox I saw online, which I purchased. I had a great experience with Joe Oliveira and Brenden Smith. I didn’t feel pressured and my time was used e Equinox I saw online, which I purchased. I had a great experience with Joe Oliveira and Brenden Smith. I didn’t feel pressured and my time was used efficiently. Great experience! More

The staff and salesmen were very friendly. The salesman seemed to be honest and was knowledgeable. The salesman seemed to be honest and was knowledgeable. More

I don’t have time to write reviews. I don’t like to be negative, but they deserve a bad review. Colonial Ford’s service department contacted us and asked us if they could do our warr I don’t like to be negative, but they deserve a bad review. Colonial Ford’s service department contacted us and asked us if they could do our warranty work. 2020 Ford Explorer St rear view camera and cat converter recalls. They said they have the parts and it’s all done in one day. Day 1 Dropped off car as requested, 830am. They said they would call us around 4. No call. Called back several times, 530 we got them on phone. Service advisor gone, tek gone, car not done, we will call in am. Day 2 No call am. After we called them several times they report to us the following; Car entered work bay at 130, not 830. The cat converter was not started, we think we have parts for it. Cat converter is a visual inspection, Ford says it’s a replacement. Blue screen part is in. Yet at 10 am on day 2 they hadn’t started the car early. Reason for that is tek is due in around 930. We went in and picked up the car. The free work they did to stop the squeaky window not done. Bottom line Colonial Ford Service Dept is 2nd rate and not worth Ford having as a dealer, imo. When they call you 6 times to bring in the car in and do them a favor to fill their service dept, it’s all about them. In this case, they got what they wanted, our car and about $2500 in billing to Ford. In this case we got the run around and witnessed a bunch of people who couldn’t find a common sentence amongst themselves to tell us what’s going on. Poor service, no communication and no respect for the customer. Goodbye Colonial, Hello Jannell Ford. More

I went in to inquire about a car listed on the website. Joe Olivera was the Sales person I worked with and he was excellent. He was very friendly, easy to talk to and thorough in explaining the details o Joe Olivera was the Sales person I worked with and he was excellent. He was very friendly, easy to talk to and thorough in explaining the details of the car and also the buying process. Greg handled the financing and he was very patient and friendly. Once the car was purchased, Joe helped me to link my phone and was patient as I asked him to explain again some of the options to me. I was very much at ease and happy with the experience of buying a car from Colonial Ford. More

Joe Oliveria and Brendan were absolutely wonderful. I knew what I wanted walking in the door and there was no way these guys weren’t making it happen. It was so smooth and nice and at no point did I fe I knew what I wanted walking in the door and there was no way these guys weren’t making it happen. It was so smooth and nice and at no point did I feel I wasn’t leaving with a nice deal. Thank yall oh so much. More