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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
689 Reviews

689 Reviews of Colonial Ford of Marlboro - Service Center

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September 27, 2019

complete sunroof replacement Incredible speed in which they replaced my sunroom. Clean- no marks in interior. NO MORE LEAKS!. Tech took time to explain whole process to me More

by CPILLARELLA49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bon( service mgr) Todd( service tech)
September 13, 2019

Super easy to deal with and got it done Very easy to deal with got me in and out. Ordered the parts called to make another appointment and got me a ride to and from. Truck is back to normal More

by NSCHIAPPA7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shea
September 12, 2019

Great Service!!! Always ready and eager to help. Great team.They make things super easy and service work is first rate. I highly recommend Colonial Ford and their tea More

by M.KENNEDY32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shay, Todd, Mike
September 02, 2019

Amazing service I recently visited for my first service visit at this particular dealership. They were unbelievably accommodating and fit me in immediately so tha More

by skl13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two people in service, but I can’t remember their names Maybe the service manager, and then a woman
August 26, 2019

Great Service Shea in the service dept. was great. I had an issue with a preowned car ive had for a year. The service wasnt covered under warranty. Shea talked to m More

by ejb112mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shea
August 26, 2019

Excellent Experience I had the pleasure of working with Shea Miles as my car was in for service. He was great to work with, very professional and kept in constant communic More

by mriesz7980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shea Miles
August 23, 2019

Overall a good experience I came in for the $88 summer special (oil change, tire rotation, multi-point inspection, car wash/vacuum). Wait was about what the service writer pred More

by JKTHIEL36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pemberton
August 22, 2019

The only retailer I considered for a second purchase. I hadn't purchased a used car since 1981. Brad and the Service Dept. smoothed the path and responded to my concerns. My Service Writer made a poi More

by John S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts Dept.
August 21, 2019

I could not believe the quality of the service I met with Sue Shea and Bob. These people were the most friendly people you could ever hope to find in the car business. I will definitely be back. More

by Javid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue, Shea & Bob
August 21, 2019

disapointed with service Did not address my tire issue. the tire went flat the next day so I had to have someone else fix it. After the oil change the under side panel was no More

by thomas.b.nichols70
Recommend Dealer
No
Employees Worked With
unknown