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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
689 Reviews

689 Reviews of Colonial Ford of Marlboro - Service Center

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December 11, 2019

Awesome oil change Shea was very helpful with helping me get my oil change done. Todd did a great job. Was very fast and efficient!!!! Will be back again More

by ashleymcclellan1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shea miles and Todd
Dec 11, 2019 -

Colonial Ford of Marlboro responded

Hi Ashley, Thank you for taking the time to review us! We are glad to hear that Shea and Todd took great care of you during your visit. We hope to continue to earn your business in the future.

December 09, 2019

Great Service manager and service advisors were awesome The service was great and they got me right in and out the door had my parts in stock everyone was helpful when I asked for updates on my vehicle More

by RUDYE25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Chandler, Mike Noe, Pierce Desimone, Dan Flanagan
December 09, 2019

All fixed in one day!!!! All concerns where addressed and take care of in one day keeping my down time to a minimum. The team at Colonial has always turned things around for More

by AMERICANDREAMPURCHASE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2019

The best place for automotive service I have been going to this Ford location for more than 32 years. It has to be something special to gain this type of loyalty! More

by tkennette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service: Shea & Bob the manager. Mechanic: Mike
December 09, 2019

Overpriced The work I needed done was covered by warranty, but I was told "the mechanic was not willing to do it for that price". Thus I had to spend a lot more More

by JATTM326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not recall names
December 03, 2019

Shop great service Dept poor I have had great repair service and go there because of Dakar. I can’t understand why when I drop the car off and write a detailed description More

by LGOWER64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakar
November 22, 2019

Service Rudy did a nice job and Dakar is the best. Efficient and on point. Will recommend to others overall great experience. Let it be known to them More

by pmleon58@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy and Dakar
November 14, 2019

Good experince Went in for service for my transmission, found out that it was under recall and had it worked up. car had to stay over the weekend but was overall sat More

by bruno.capitao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy
November 14, 2019

Had great experience dealing with Shea Shea was easy to work with , he kept me posted as to what was going on with my truck and when the parts would be in and the work would be completed. More

by 17sscnh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
She’s in the service department
November 14, 2019

Tire and brake replacement. The service people were fine. The quality of the products being replaced is suspect. Tires and brakes that came as original equipment on the vehicle d More

by d.lashmit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not have their names on hand.
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