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Colonial Ford of Marlboro - Service Center
Marlboro, MA
739 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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739 Reviews of Colonial Ford of Marlboro - Service Center
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November 09, 2020
Quick service on recalled vehicle issue. Scheduling was a bit confusing with different days being communicated via email. No message left or callback made to let me know vehicle was ready for pickup bit confusing with different days being communicated via email. No message left or callback made to let me know vehicle was ready for pickup More
by almills3
Verified CustomerEmployees Worked With
Not sure
November 09, 2020
I came in to the service department to have my tire pressure checked. The warning light had gone on. They were very helpful and resolved the problem pressure checked. The warning light had gone on. They were very helpful and resolved the problem More
by MARY.KETOLA
Employees Worked With
Robert Pemberton
October 31, 2020
This is the seventh or eighth car I have purchased from wayside/colonial Ford I have always been treated great. Very happy with the service department.thank you! wayside/colonial Ford I have always been treated great. Very happy with the service department.thank you! More
by macneil51
October 29, 2020
After being displeased with the services provided; Rudy called and offered a partial refund. Thanks Rudy for calling and making things right, much appreciated. -Matt called and offered a partial refund. Thanks Rudy for calling and making things right, much appreciated. -Matt More
by mndelrosario
Employees Worked With
Rudy Espinosa
October 27, 2020
It was a pleasure having my F150 pick-up serviced at Colonial Ford recently and Rudy was an attentive and professional customer service representative. He was helpful with explaining the specific work Colonial Ford recently and Rudy was an attentive and professional customer service representative. He was helpful with explaining the specific work that needed to be done as well as showing me first hand how to operate some of the accessories. I look forward to having future service work performed at Colonial and receiving the quality customer service and support from Rudy. Thank you. More
by eddiebarry
Employees Worked With
Rudy
October 22, 2020
Bob was awesome. Constant communication even after purchase. I would recommend this dealer and go see Bob. When you go on he’s seated to the right. purchase. I would recommend this dealer and go see Bob. When you go on he’s seated to the right. More
by Nevaral
Employees Worked With
Robert Pemberton
September 30, 2020
Rudy was great found 3 recalls on my truck got them fixed with the oil change and tire rotation that day, The Lift home and back was great didn't have to wait the 5 hr that was most appreciated will defiantl with the oil change and tire rotation that day, The Lift home and back was great didn't have to wait the 5 hr that was most appreciated will defiantly come back the check you SUVs when its time to lease a new vehicle. Thank you. More
by BOBBYBOUD1
Employees Worked With
Rudy Espinoza
September 21, 2020
Put a in qualified oil jockey in my F550Didn’t have a Put a in qualified oil jockey in my F550 Didn’t have a clue about the grease fitting anywhere on the truck! Had to return for the service to be fini Put a in qualified oil jockey in my F550 Didn’t have a clue about the grease fitting anywhere on the truck! Had to return for the service to be finished properly! Waste of time ! After returning to my own garage Only half had More
by r.dimatteo0
Employees Worked With
Service
September 19, 2020
Great service! No delay, service is done right the first time, reasonably priced, and our vehicles are always ready when promised. I highly recommend Colonial Ford of Marlboro time, reasonably priced, and our vehicles are always ready when promised. I highly recommend Colonial Ford of Marlboro More
by ikopeikin
Employees Worked With
Service
September 16, 2020
The actual service was great but the communication was terrible. I called and explained the issue and wrote it on thrbdbroo off envelope and they still didn’t get it correct until I called. Not all empl terrible. I called and explained the issue and wrote it on thrbdbroo off envelope and they still didn’t get it correct until I called. Not all employees had masks on when i went in to pay. More
by jaybradway
Employees Worked With
Robert Pemberton
