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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
726 Reviews

726 Reviews of Colonial Ford of Marlboro - Service Center

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August 27, 2020

knowledge people Friendly People listen like humans beens they are NOT robots very kind guys given solutions to the problems or concerns in details , excellent communication so far perfect , i hope they con More

by LAPERO2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Espinoza Service Advisor
Aug 27, 2020 -

Colonial Ford of Marlboro responded

Thank you for taking the time to write this review! We greatly appreciate your business and look forward to seeing you again in the future!

August 22, 2020

Very helpful in scheduling an appointment. My service was excellent. Everything was addressed that I asked for with the exception of removing stickers on my windshield. Service department said they were not More

by OOCHINA30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 27, 2020 -

Colonial Ford of Marlboro responded

Thank you for taking the time to write this review for our service department. We greatly appreciate your business and are happy to help again in the future!

August 18, 2020

Service Advisor, Rudy Espinoza, does an excellent job overseeing the service of my F-150, keep me informed of the service progress and lets me know if additional worked is needed. More

by DOUGLINDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Best service and most honest dealer. I am going t to bring all my cars even one chevy. Other dealers just want to pad the bill. More

by FPD257
Recommend Dealer
Yes
Employees Worked With
Entire service dept
Aug 27, 2020 -

Colonial Ford of Marlboro responded

Thank you for taking the time to write this review. We really appreciate your business and look forward to seeing you again in the future!

August 13, 2020

They were courteous and repaired my truck in a timely manner. I am great full they were honest of a mistake made by the technician and repaired with no issue to me. Thank you 😊 More

by SSIGEL5
Recommend Dealer
Yes
Employees Worked With
Service manager
Aug 27, 2020 -

Colonial Ford of Marlboro responded

You're welcome! Thank you for taking the time to write this! We really appreciate your business!

August 12, 2020

Awesome service my first time having service to the vehicle was such a pleasant experience. I was treated like a truly valued customer. definitely recommend this esta More

by BARBARACARTER.BC39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pierce Desimone
Aug 27, 2020 -

Colonial Ford of Marlboro responded

Thank you for taking the time to write this review. We really appreciate it and please let us know if there is anything we can help with in the future!

August 06, 2020

Service was outstanding and made the process super easy! Highly recommend! They were very accommodating and helpful and will tell my friends and family about them. More

by Dan
Recommend Dealer
Yes
Employees Worked With
Stephen Hughes
Aug 07, 2020 -

Colonial Ford of Marlboro responded

Thank you for taking the time to write this and we really appreciate your business! Please let us know if you need anything in the future!

July 15, 2020

Mustang Drives good Had an issue with my 2015 Mustang Gt engine light , took to Colonial during the pandemic and finally the part came in. It runs very well now ,very hap More

by blackeagle_84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
Jul 21, 2020 -

Colonial Ford of Marlboro responded

Thank you for taking the time to write this and please let us know if you need anything in the future!

July 12, 2020

These guys are great! I never have a problem with same day simple services. I’m on the road a lot and don’t really have time to schedule appointments. But I have never had an issue getting in here. Great More

by JOSEPH.THOMLINSON
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan , Dan Flanagan
July 01, 2020

Excellent Work - Very Professional This shop does a great job! The repairs were performed flawlessly and on-time, as promised. The waiting area is comfortable and the employees who work More

by brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pierce Desimone
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