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Colonial Ford of Marlboro - Service Center
Marlboro, MA
632 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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632 Reviews of Colonial Ford of Marlboro - Service Center
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February 09, 2020
not good. Truck had grease on doors and door handles, also on center console pad. There was also a crease in headliner because of work performed, for the 4th ti Truck had grease on doors and door handles, also on center console pad. There was also a crease in headliner because of work performed, for the 4th time still not fixed. Left message with dealership, never got return phone call back. Not happy at all, ,had been a long time buyer of Fords [4] at this place...time to look at some new dealerships.{Ford} More
by CAFCONSTRUCTION
Verified CustomerEmployees Worked With
Helpful February 07, 2020
Good dealership, knowledgeable, friendly, accommodating, and a very clean dealership. Service department is very efficient. The ladies in the office are helpful and friendly Thank you Colonial Ford of Mar and a very clean dealership. Service department is very efficient. The ladies in the office are helpful and friendly Thank you Colonial Ford of Marlborougj. R Long More
by RRLONG2
February 05, 2020
Went in for a 1 hr vehicle diagnostic and had Probably the best service experience, went through the whole truck with me, pros amd cons, what it needed, what trim it actually was and printed me out the ac the best service experience, went through the whole truck with me, pros amd cons, what it needed, what trim it actually was and printed me out the actual factory sticker the truck came with! More
by JMATHINTERACTIVE
Employees Worked With
Phill
February 05, 2020
These guys were friendly, professional and right on time. They set up a loaner (rental) for me and my recall experience was hassle free. I’d come here again for service. They set up a loaner (rental) for me and my recall experience was hassle free. I’d come here again for service. More
by JUDE.KELLEY
Employees Worked With
Phil
January 31, 2020
Had a great buying experience! From Brad in sales and then Jimmy in business office and then Phil and Rudy in service- a great experience!! then Jimmy in business office and then Phil and Rudy in service- a great experience!! More
by bcm1974
Employees Worked With
January 17, 2020
Horrible service, from the staff to the service. My diagnosis Report stats scan for codes cleared and they came back. That’s not a proper diagnosis report diagnosis Report stats scan for codes cleared and they came back. That’s not a proper diagnosis report More
by anytimetowing617
Employees Worked With
Paula, and bob
January 15, 2020
Bob was very accommodating and easy to work with. They diagnosed the issue, checked warranty and ordered parts quickly. The service was great with no unneeded upselling. Highly recommended. diagnosed the issue, checked warranty and ordered parts quickly. The service was great with no unneeded upselling. Highly recommended. More
by donnam617
Employees Worked With
Bob in Service
January 11, 2020
Vehicle Maintenance I appreciated the advice and feedback I received on the maintenance requirements needed to keep my vehicle running properly. The service team was co I appreciated the advice and feedback I received on the maintenance requirements needed to keep my vehicle running properly. The service team was courteous, helpful and very knowledgeable. Their customer focus was excellent. The entire staff was great. More
by jspotter22
Employees Worked With
Robert Chandler
January 10, 2020
GREAT SERVICE Exceeded expectations as they serviced my vehicle before they promised with good communication. they went the extra step. Had a hard time finding som Exceeded expectations as they serviced my vehicle before they promised with good communication. they went the extra step. Had a hard time finding someone to do an emergency service and they stepped up. More
by rickp3
Employees Worked With
January 10, 2020
Excellent Work - Very Professional These people were a pleasure to dealt with. Th service personnel were outstanding and extremely knowledgeable. They promptly diagnosed my problem and These people were a pleasure to dealt with. Th service personnel were outstanding and extremely knowledgeable. They promptly diagnosed my problem and fixed right the first time. This is a very professional and well-run operation. More
by brian
