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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
726 Reviews

726 Reviews of Colonial Ford of Marlboro - Service Center

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October 09, 2021

4 weeks to get a hood replaced and painted>>>> really, someone need to look into how the body shop functions. This is fill in work. Only takes a day or two locally... More

by Briankos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Babineau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Hughes
October 06, 2021

made appointment for oil change in the middle of the week for saturday .Great service More

by blackeagle_84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
some technician
Oct 08, 2021 -

Colonial Ford of Marlboro responded

Thank you so much we appreciate your business

October 06, 2021

They have really good customer service and i was in and out! I definitely recommend More

by julio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Oct 08, 2021 -

Colonial Ford of Marlboro responded

Thanks so much you business is appreciated

October 05, 2021

Colonial Ford booked my appointment with a very short notice and completed the service very well. More

by codon7855
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Oct 08, 2021 -

Colonial Ford of Marlboro responded

So good to hear Thank you for the business

September 24, 2021

Great crevice, great people, great technicians, great job I definitely recommend this service dealer people you can trust More

by kenysand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervin Cemeus
Sep 28, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and business! We really appreciate it!!

September 23, 2021

I waited over an hour for an oil change that I had an appointment for. While I was waiting I noticed the staff wasn’t the friendliest. Not the end of the world because it is just a dealership but you wou More

by lcollison87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I won’t be doing that
September 22, 2021

The people in the service department always treat me as a valued customer. I highly recommend Bob Chandler and his team More

by mlc3264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Chandler
Sep 28, 2021 -

Colonial Ford of Marlboro responded

Thank you for your business! We really appreciate it!

September 20, 2021

Service area was not intimidating especially with knowledgeable writers with pleasant demeanors. Service was quick and not overpriced. More

by jbetses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Hughes
Sep 28, 2021 -

Colonial Ford of Marlboro responded

Thank you for your business! We really appreciate it!

September 17, 2021

Very professional and took care of a paint problem with my 2018 Explorer hood thanks. More

by MARTHA.F.POWERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department is always very helpful
Sep 17, 2021 -

Colonial Ford of Marlboro responded

Thank you for your business! We really appreciate it!

September 13, 2021

Although I didn't purchase my Explorer from this dealership they treated me like I was one of their regular customers. The service tech was very friendly and was able to diagnosis all my concerns. J More

by shaungraham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenifer Lewis
Sep 13, 2021 -

Colonial Ford of Marlboro responded

I will be sure to pass this along to Jennifer and thank you for your business!

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