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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
632 Reviews

632 Reviews of Colonial Ford of Marlboro - Service Center

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September 21, 2020

Put a in qualified oil jockey in my F550Didn’t have a Put a in qualified oil jockey in my F550 Didn’t have a clue about the grease fitting anywhere on the truck! Had to return for the service to be fini More

by r.dimatteo0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
September 19, 2020

Great service! No delay, service is done right the first time, reasonably priced, and our vehicles are always ready when promised. I highly recommend Colonial Ford of Marlboro More

by ikopeikin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Sep 19, 2020 -

Colonial Ford of Marlboro responded

great to hear thank you so much for your business

September 16, 2020

Service is always done right the first time, reasonably priced, and our vehicles are always ready when promised. I highly recommend Colonial Ford of Marlboro More

by mlc3264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Chandler
September 16, 2020

The actual service was great but the communication was terrible. I called and explained the issue and wrote it on thrbdbroo off envelope and they still didn’t get it correct until I called. Not all empl More

by jaybradway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pemberton
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2020

I have been a long time customer and as always very pleased with the service that i got the service was done very quickly and the price was reasonable More

by RICKYPT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Chandler Service Manager
August 30, 2020

Mike the sales manager and Ryan our sales rep went above and beyond to insure we got exactly the model, features and color of Escape we were looking for at a fair price. They are outstanding representatives More

by jtmangan21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Noe, Ryan Ackerman
August 27, 2020

knowledge people Friendly People listen like humans beens they are NOT robots very kind guys given solutions to the problems or concerns in details , excellent communication so far perfect , i hope they con More

by LAPERO2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Espinoza Service Advisor
Aug 27, 2020 -

Colonial Ford of Marlboro responded

Thank you for taking the time to write this review! We greatly appreciate your business and look forward to seeing you again in the future!

August 22, 2020

Very helpful in scheduling an appointment. My service was excellent. Everything was addressed that I asked for with the exception of removing stickers on my windshield. Service department said they were not More

by OOCHINA30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 27, 2020 -

Colonial Ford of Marlboro responded

Thank you for taking the time to write this review for our service department. We greatly appreciate your business and are happy to help again in the future!

August 18, 2020

Service Advisor, Rudy Espinoza, does an excellent job overseeing the service of my F-150, keep me informed of the service progress and lets me know if additional worked is needed. More

by DOUGLINDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Best service and most honest dealer. I am going t to bring all my cars even one chevy. Other dealers just want to pad the bill. More

by FPD257
Recommend Dealer
Yes
Employees Worked With
Entire service dept
Aug 27, 2020 -

Colonial Ford of Marlboro responded

Thank you for taking the time to write this review. We really appreciate your business and look forward to seeing you again in the future!

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