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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
734 Reviews

734 Reviews of Colonial Ford of Marlboro - Service Center

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November 24, 2021

Needed to have 3 vehicle checked within one week all cars were cycled through for service and recalls . Quick and easy ! More

by Fleetbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
Nov 26, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear and thank you so much for your business!!

November 24, 2021

Oil was changed. Tires were rotated. Inspection sticker was stuck to windshield. Thank you, Colonial Ford of Marlboro. More

by greghamann732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Hughes, Robert Pemberton, Rodrigo Perez
Nov 24, 2021 -

Colonial Ford of Marlboro responded

SO GOOD TO HEAR, THANK YOU FOR YOUR BUSINESS

November 23, 2021

Best service I ever experienced. Better than Sentry Lincoln. They treat you as you are their only customer. Please add Lincoln to your inventory of new cars. They are a hidden treasure More

by bruce42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Grout
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pemberton
Nov 23, 2021 -

Colonial Ford of Marlboro responded

so good to hear, Thanks again for you business and support, we greatly appreciate it.

November 22, 2021

Very helpful and informative. The staff gave me detailed information of the repairs that were made. More

by ehulbig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pemberton
Nov 22, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and appreciate your business!

Nov 23, 2021 -

Colonial Ford of Marlboro responded

Thank you so much for your business, glad to see you are happy

November 22, 2021

Very professional and customer friendly. I didn't have Very professional and customer friendly. I didn't have to wait long . Good reliable service . More

by TORRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Colonial Ford of Marlboro responded

always good to hear we appreciate your business.

November 21, 2021

Great service great people good price safe working area great communication good environment I de More

by kenysand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and thank you for your business!

November 18, 2021

Great a pond quick service. My appointment was on time and service was prompt. I am very pleased. More

by gjhalliday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Colonial Ford of Marlboro responded

So glad to hear, and Thank You for your business.

November 18, 2021

Always customer centered and friendly ! Makes the service experience Great even though the problems that you and they are dealing with originate with the quality of Ford Motor Company More

by Fleetbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Kallenberg,Bob Chandler
Nov 18, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and thank you for your business!

November 17, 2021

Prompt service the got the vehicle in quickly and repaired the prombel that day and had it right back to me More

by CPREHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Chandler (Service)
Nov 18, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and thank you for your business!

November 17, 2021

Bob is the best second to none, definitely raises the bar of customer service expectation and efficiency. 20+ years a ford customer (despite not always having the best experience... 2008 F350 diesel anyone?) More

by alexanderbrz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Nov 18, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and thank you for your business!

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