Colonial Ford of Marlboro

Awesome service and customer service! My husband and I were recently traveling on 495North, hauling a 30 feet 5th wheel trailer and experienced truck problems. Not sure of who to contact, My husband and I were recently traveling on 495North, hauling a 30 feet 5th wheel trailer and experienced truck problems. Not sure of who to contact, I called Colonial Ford Of Marlborough, being the closest dealership near us. From the second I contacted them until we drove off the lot, they were professional, kind and empathetic to our misfortune. Sue at the customer service desk went above and beyond to help us and expedite repairs. Not only did they complete this big job on a Saturday and Monday morning, but they allowed us to park our trailer in the back lot for no charge. This of course helped us to keep the costs of the weekend's mounting bill a little bit lower! The diesel mechanic was knowledgeable and spoke with my husband with interest and concern. He even allowed him to see the faulty parts and explain the repairs. In today's world, not to often do you have the lucky experience to have people be so kind and display such professionalism and their love for the job. We thank Colonial Ford! and have told many people all about our experience!! Thanks You!! More

Attention I recommend this dealer cuz there are good sales and good people help me a lot with my business they gave me the best option I have thank a lot I’m I recommend this dealer cuz there are good sales and good people help me a lot with my business they gave me the best option I have thank a lot I’m very happy happy with my car More

Great! Overall great experience. Dan took the time to understand what I was looking for was able to answer all of my questions. He was friendly and enthusias Overall great experience. Dan took the time to understand what I was looking for was able to answer all of my questions. He was friendly and enthusiastic throughout the buying process. I felt the price I paid was fair and their offer aligned with the pice they were advertising online. More

Happy Customer Steve understood what I was looking for and customer service went above and beyond. Quick turnaround which I was I needed. Explained all the bells and Steve understood what I was looking for and customer service went above and beyond. Quick turnaround which I was I needed. Explained all the bells and whistles! More

2019 Expedition Max I had the pleasure of purchasing a 2019 Expedition Max from Colonial Ford of Marlboro. The experience was spot on from start to finish. I worked wit I had the pleasure of purchasing a 2019 Expedition Max from Colonial Ford of Marlboro. The experience was spot on from start to finish. I worked with Steve Hughes in the sales department and his knowledge of the vehicles was incredible. He was a straight shooter which is what I like in people. The same goes for management up and down including the finance team. I would recommend Colonial Ford without hesitation to anyone I know. More

Routine service Went in for routine service: GOF, rotate tires, and multipoint checkup. All way well...in and out in less than 1 hour. However, someone forgot to Went in for routine service: GOF, rotate tires, and multipoint checkup. All way well...in and out in less than 1 hour. However, someone forgot to doublecheck the hood latch. As I was driving on I-495, at 65+ mph, the hood latch disengaged. Fortunately, the manual release latch held until I could pull over and secure the hood. No problems, otherwise. Will definitely return for esrvice in the future. More

Friendly service staff, great service From the ease of scheduling appointments to completing the work, a pleasant experience. Only issue was I asked for all 3 wipers to be changed and they From the ease of scheduling appointments to completing the work, a pleasant experience. Only issue was I asked for all 3 wipers to be changed and they only changed the windshield wipers not the rear wiper. Not a big deal though More

Dan was great, helped me get the best deal possible. Service department is top notch too. Everyone do yourself a favor and check them out. Service department is top notch too. Everyone do yourself a favor and check them out. More

complete sunroof replacement Incredible speed in which they replaced my sunroom. Clean- no marks in interior. NO MORE LEAKS!. Tech took time to explain whole process to me Incredible speed in which they replaced my sunroom. Clean- no marks in interior. NO MORE LEAKS!. Tech took time to explain whole process to me More

Love my new truck I had a few minor issues but they were dealt with immediately and to my satisfaction once I brought them to the salesman and finance people's attentio I had a few minor issues but they were dealt with immediately and to my satisfaction once I brought them to the salesman and finance people's attention. I am very happy with my new truck. More