Colonial Chrysler Jeep Dodge RAM - Service Center
Hudson, MA
81 Reviews of Colonial Chrysler Jeep Dodge RAM - Service Center
Great service sept! Technicians are top notch... service dept had me in and out pretty quick too~ Staff was friendly. Waiting on a response from Ram rep on an issue, b Technicians are top notch... service dept had me in and out pretty quick too~ Staff was friendly. Waiting on a response from Ram rep on an issue, but staff handled my concerns. More
Always professional They are always prompt in the time and very courteous. They always explain everything thoughrouly and give a decent discount. They performed every thi They are always prompt in the time and very courteous. They always explain everything thoughrouly and give a decent discount. They performed every thing that needed to be done. More
Great experience Nick was committed to make sure I was happy. I received my truck back when it was promised. I will go there again for service. Nick was committed to make sure I was happy. I received my truck back when it was promised. I will go there again for service. More
Service for my truck Nick was great excellent service on the work performed was high quality and I was very happy as I am every time I go to the dealer Nick was great excellent service on the work performed was high quality and I was very happy as I am every time I go to the dealer More
Service for my 2017 wrangler Great staff and excellent waiting room . Service keeps you up to date on what's going on with your vehicle and when it will be ready. I have always wa Great staff and excellent waiting room . Service keeps you up to date on what's going on with your vehicle and when it will be ready. I have always waited for my vehicle More
Premium service from start to finish. I didn’t know they did so much! I used to drive 30 minutes to go to the original dealership where I bought my car. A friend recommended me this place I didn’t know they did so much! I used to drive 30 minutes to go to the original dealership where I bought my car. A friend recommended me this place which is 10 minutes from my home. Steve was awesome from start to finish accommodating my needs and making sure I was taken care. They even had a driver take me to my home until the work was done on my Jeep and then they picked me up again! Seamless work, amazing service and awesome staff. Will make this place my go to place. More
Service Dept does not respect scheduled appointments I scheduled an appointment for 1pm. By the time I found a parking place in the always overcrowded parking lot, I was at the desk at 1:02pm. Checked i I scheduled an appointment for 1pm. By the time I found a parking place in the always overcrowded parking lot, I was at the desk at 1:02pm. Checked in and the service order was created. My car was not even moved to the service bay until 1:56pm. It was another hour before it was returned to me. When I remarked that 2 hours was a long time for an oil change and tire rotation, first she tried to use the time the order was printed (1:11pm) to imply I was quite late. This is called adding insult to injury. Then she complained that because it was a holiday, they were short-handed. As if they had no control over matching the number of appointments scheduled to available staff. Unfortunately this was not the first time I was left waiting so long, but it will be the last. More
Excellent service I've been going to Colonial for service since 2015. The staff is always pleasant and on point with everything. I would recommend them to everyone. I've been going to Colonial for service since 2015. The staff is always pleasant and on point with everything. I would recommend them to everyone. More
Easy scheduling Had to bring my new Jeep in for a quick check up, the appointment was easy to schedule and the staff was friendly and helpful. Had to bring my new Jeep in for a quick check up, the appointment was easy to schedule and the staff was friendly and helpful. More
Radio replacement My radio was replaced under warranty. The new unit has significantly better reception and I have not experienced the issues of powering down and losin My radio was replaced under warranty. The new unit has significantly better reception and I have not experienced the issues of powering down and losing settings. More