Colonial Chrysler Jeep Dodge RAM - Service Center

Any time I have a problem Leo is always very responsive and jumps at the chance to make it right. I always have a great experience at this dealership and jumps at the chance to make it right. I always have a great experience at this dealership More

Great service and sales team. Just purchased a extended warranty for my 2019 Ram Limited. warranty for my 2019 Ram Limited. More

Unfortunately the service cannot be trusted. After many years of good service they have gone down hill and will straight out lie about what your car needs to have done. I was told my oil pan was rusted out years of good service they have gone down hill and will straight out lie about what your car needs to have done. I was told my oil pan was rusted out and was leaking oil, the service guy made it sound like I had a literal hole in the pan from rust. So I asked to inspect the pan- no hole, just some cosmetic rust around the edge that would not cause a leak. $600 for nothing, then they told me I needs new back brakes and when I showed them the receipt from 10 months ago when they- same people- put all new back brakes in they could not say anything- at least it was embarrassing for them to get caught in a completely blatant lie. When sharing this all with the manger, I got nothing more than an apology, not even an offer for some discount. It took four days to get a heater hose changed, every day it was another made up excuse. More

Had my Jeep serviced and tire rotation today. Met Melissa who's very friendly, knowledgeable, helpful, and attentive! Great asset to your team! 10+ service who's very friendly, knowledgeable, helpful, and attentive! Great asset to your team! 10+ service More

dealt with Amanda Bertozzi cant say enough dealt with Amanda Bertozzi cant say enough about how promptly the problem was dealt with called and had a appointment the next day dealt with Amanda Bertozzi cant say enough about how promptly the problem was dealt with called and had a appointment the next day excellent definately 5 star More

The Jeep took a while to come in due to Covid but I was kept up to date on the progress and when it arrived they were excellent about getting me in to pick it up. They gave me a great price for my nice Cha kept up to date on the progress and when it arrived they were excellent about getting me in to pick it up. They gave me a great price for my nice Challenger and at pick up they all took their time to explain everything about the financing and about the Jeep. Could not be happier with the service at Colonial Chrysler Jeep Dodge RAM. More

Service Great service all the way around. Superior customer service by Nicholas. Transportation provided by Bama who supports dealership in providing care for Great service all the way around. Superior customer service by Nicholas. Transportation provided by Bama who supports dealership in providing care for their customers. Fair price for work provided More

Repair Great service on Jeep. Especially pleased with Nicholas Mazzone great help in service. Will be back to have Jeep services again. Thanks again Nicholas Great service on Jeep. Especially pleased with Nicholas Mazzone great help in service. Will be back to have Jeep services again. Thanks again Nicholas 5 Stars More

Sometimes when the car is taken apart, other things show up. Needed oil and new tires. Your staff also found some other problems with the brakes that needed correction. Everything was taken care of in good tim Needed oil and new tires. Your staff also found some other problems with the brakes that needed correction. Everything was taken care of in good time. More