Colonial Chrysler Jeep Dodge RAM - Service Center
Hudson, MA
79 Reviews of Colonial Chrysler Jeep Dodge RAM - Service Center
It took a year and a half for them to service my car due to an oil consumption issue covered by manufactures warranty. Finally services completed and car returned with deep scratches on the hood and broken to an oil consumption issue covered by manufactures warranty. Finally services completed and car returned with deep scratches on the hood and broken hood latch. They denied responsibility and wanted to charge $500 for repair. Stay away from this dealership!. More
Brittany and Eddie is one of the best sales lady and finance manager I've ever met keep up the great job. Thank you. DL finance manager I've ever met keep up the great job. Thank you. DL More
I've never in all the brakes i've had replaced over the years dealt with a negotiation by omission tactic. I will never trust/recommend going here, they use cheap parts and charge almost twice as much. years dealt with a negotiation by omission tactic. I will never trust/recommend going here, they use cheap parts and charge almost twice as much. More
I have had several times used the service department for my Jeep . Kevin is very knowledgeable and very helpful. He helped me with my tires recently and recommended a tire replacement that preformed above my Jeep . Kevin is very knowledgeable and very helpful. He helped me with my tires recently and recommended a tire replacement that preformed above my expectations! More
Kevin was extremely personable and helpful the first time getting my car serviced since buying it. All my problems were fixed in a timely manner! getting my car serviced since buying it. All my problems were fixed in a timely manner! More
Any time I have a problem Leo is always very responsive and jumps at the chance to make it right. I always have a great experience at this dealership and jumps at the chance to make it right. I always have a great experience at this dealership More
Great service and sales team. Just purchased a extended warranty for my 2019 Ram Limited. warranty for my 2019 Ram Limited. More
Unfortunately the service cannot be trusted. After many years of good service they have gone down hill and will straight out lie about what your car needs to have done. I was told my oil pan was rusted out years of good service they have gone down hill and will straight out lie about what your car needs to have done. I was told my oil pan was rusted out and was leaking oil, the service guy made it sound like I had a literal hole in the pan from rust. So I asked to inspect the pan- no hole, just some cosmetic rust around the edge that would not cause a leak. $600 for nothing, then they told me I needs new back brakes and when I showed them the receipt from 10 months ago when they- same people- put all new back brakes in they could not say anything- at least it was embarrassing for them to get caught in a completely blatant lie. When sharing this all with the manger, I got nothing more than an apology, not even an offer for some discount. It took four days to get a heater hose changed, every day it was another made up excuse. More
Had my Jeep serviced and tire rotation today. Met Melissa who's very friendly, knowledgeable, helpful, and attentive! Great asset to your team! 10+ service who's very friendly, knowledgeable, helpful, and attentive! Great asset to your team! 10+ service More
dealt with Amanda Bertozzi cant say enough dealt with Amanda Bertozzi cant say enough about how promptly the problem was dealt with called and had a appointment the next day dealt with Amanda Bertozzi cant say enough about how promptly the problem was dealt with called and had a appointment the next day excellent definately 5 star More