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Colonial Chrysler Jeep Dodge RAM - Service Center

Hudson, MA

4.1
92 Reviews

92 Reviews of Colonial Chrysler Jeep Dodge RAM - Service Center

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April 15, 2025

I've been coming to this dealer for service for years, never had any issues. Very knowledgable sales department too. More

by cmtaylor55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 14, 2025

Service was completed by the time promised. Service advisors at service desk were polite and friendly. More

by jim_mcintyre11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 11, 2025

I have enjoyed working with Colonial. Always professional and always willing to hear my needs - both from a financial sense and the ideal car for me. I appreciate the attention to detai More

by mchiocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camden Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chrysler Jeep Dodge RAM, we look forward to having you as a valued customer for many years to come!

April 09, 2025

Needed3 trips for 1 issue to be fixed, no rental car reservation was made even though car was requested one time More

by EZLAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 09, 2025

I think they need the changed the way they make appointments cuz I was doing is put you in line whoever's ahead of you so what uses an appointment if you're cutting Vehicles not in within a half ho More

by starcamper3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

April 09, 2025

Good service and very nice people to work with. Especially appreciative of the ride to and from home while my vehicle was being serviced. More

by douglaspcotejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bama
Apr 09, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for choosing Colonial Chrysler Jeep Dodge RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 07, 2025

Really great experience taking my car here to get serviced. Logan was a friendly face and greeted me with a smile when entering the Service department. She told me everything I could expect and provi More

by kevin.kane113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chrysler Jeep Dodge RAM, we look forward to having you as a valued customer for many years to come!

April 07, 2025

They try to make sure that they listen to you and not just the vehicle codes More

by dpcote64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chrysler Jeep Dodge RAM.

March 28, 2025

An excellent experience from start to finish! I contacted the Service Department re: 2 recalls on my vehicle. I was very pleased that they could set me up with an appointment 2 days later. They More

by PETER.MAGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for choosing Colonial Chrysler Jeep Dodge RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 26, 2025

Always have had great service at Colonial. I wouldnt even consider bringing my Wrangler anywhere else. More

by spetty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chrysler Jeep Dodge RAM!

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