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Colonial Chrysler Jeep Dodge RAM - Service Center
Hudson, MA
84 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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84 Reviews of Colonial Chrysler Jeep Dodge RAM - Service Center
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March 28, 2025
An excellent experience from start to finish! I contacted the Service Department re: 2 recalls on my vehicle. I was very pleased that they could set me up with an appointment 2 days later. They I contacted the Service Department re: 2 recalls on my vehicle. I was very pleased that they could set me up with an appointment 2 days later. They provided ongoing contact with me regarding timeline and results. They also contacted me re: a sugested replacement on a battery terminal which I knew needed replacement. Everything was handled professionaly and promptly and I picked up my vehicle 6 hours after dropping it off!! Thank You More
by PETER.MAGNER
Verified Customer
March 26, 2025
Always have had great service at Colonial. I wouldnt even consider bringing my Wrangler anywhere else. I wouldnt even consider bringing my Wrangler anywhere else. More
by spetty1
Employees Worked With
March 23, 2025
I have a Jeep dealership right around the corner from my house and I choose to drive 20 miles to this dealership because they are so professional and honest I would never go anywhere else house and I choose to drive 20 miles to this dealership because they are so professional and honest I would never go anywhere else More
by Lori
March 05, 2025
Colonial Jeep Dodge determined the problem fixed that problem kept in contact communicating what needed to be done and notified us when the job was completed. problem kept in contact communicating what needed to be done and notified us when the job was completed. More
by wcthinclad
Employees Worked With
March 05, 2025
Great experience. Had oil change, tire rotation and safety inspection done in about an hour. Outstanding customer service as usual. Had oil change, tire rotation and safety inspection done in about an hour. Outstanding customer service as usual. More
by VG-Worcester
Employees Worked With
June 15, 2024
It took a year and a half for them to service my car due to an oil consumption issue covered by manufactures warranty. Finally services completed and car returned with deep scratches on the hood and broken to an oil consumption issue covered by manufactures warranty. Finally services completed and car returned with deep scratches on the hood and broken hood latch. They denied responsibility and wanted to charge $500 for repair. Stay away from this dealership!. More
by Cathymcguirk
November 02, 2023
Brittany and Eddie is one of the best sales lady and finance manager I've ever met keep up the great job. Thank you. DL finance manager I've ever met keep up the great job. Thank you. DL More
by Danglor26
August 07, 2023
I've never in all the brakes i've had replaced over the years dealt with a negotiation by omission tactic. I will never trust/recommend going here, they use cheap parts and charge almost twice as much. years dealt with a negotiation by omission tactic. I will never trust/recommend going here, they use cheap parts and charge almost twice as much. More
by suzofgillead
Employees Worked With
Manager, Parts
July 24, 2023
I have had several times used the service department for my Jeep . Kevin is very knowledgeable and very helpful. He helped me with my tires recently and recommended a tire replacement that preformed above my Jeep . Kevin is very knowledgeable and very helpful. He helped me with my tires recently and recommended a tire replacement that preformed above my expectations! More
by Pam
Employees Worked With
Megan Buffone, Kevin Lillquist
December 02, 2022
Kevin was extremely personable and helpful the first time getting my car serviced since buying it. All my problems were fixed in a timely manner! getting my car serviced since buying it. All my problems were fixed in a timely manner! More
by Arienne.a123
Employees Worked With
Kevin DeFrancesco
