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Colonial Chrysler Jeep Dodge RAM
Hudson, MA
2,829 Reviews
12 years in a row - DealerRater Dealer of the year for 2013, 2014, 2015, 2016, 2017, 2018 , 2019, 2020, 2021, 2022, 2023 and 2024! Thank you to our customers for your vote of confidence! We work hard to take care of our customers and we appreciate the compliments. A vehicle is a significant purchase and we appreciate the fact that our customers choose us. We would love for you to visit us and let us show you what we are all about. Our showroom and service areas are large and accommodating. We can display and show more than 25 vehicles inside and we have an indoor delivery area for those days when being outside just isn't an option. Our service staff is exceptional. Our goal is to get your vehicle in, get it serviced correctly and get you back on the road with an absolute minimum of inconvenience.
Our customer lounge has free Wi-Fi, free gourmet coffee, Pub style tables and leather furniture, a massage chair and a 52" flat panel HDTV.
We provide all of this at our very convenient location, just off Rte 495. Easy to find, easy to get to and with that home-town feel. Come spend some quality time with a quality dealership and find out why we say; "Yes, you can have it all... at Colonial"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,829 reviews
November 15, 2019
Service Dept does not respect scheduled appointments I scheduled an appointment for 1pm. By the time I found a parking place in the always overcrowded parking lot, I was at the desk at 1:02pm. Checked i I scheduled an appointment for 1pm. By the time I found a parking place in the always overcrowded parking lot, I was at the desk at 1:02pm. Checked in and the service order was created. My car was not even moved to the service bay until 1:56pm. It was another hour before it was returned to me. When I remarked that 2 hours was a long time for an oil change and tire rotation, first she tried to use the time the order was printed (1:11pm) to imply I was quite late. This is called adding insult to injury. Then she complained that because it was a holiday, they were short-handed. As if they had no control over matching the number of appointments scheduled to available staff. Unfortunately this was not the first time I was left waiting so long, but it will be the last. More
by RickG
Verified CustomerEmployees Worked With
Name Unknown
November 14, 2019
Excellent service I've been going to Colonial for service since 2015. The staff is always pleasant and on point with everything. I would recommend them to everyone. I've been going to Colonial for service since 2015. The staff is always pleasant and on point with everything. I would recommend them to everyone. More
by slampa
Employees Worked With
Jessee
November 14, 2019
Wonderful experience. Good jeep, good price, GREAT people. This was my second jeep from Colonial Motors of Hudson MA. Traded in a 2009 jeep for a 2020. The trade in amount was more than I expected, got a grea This was my second jeep from Colonial Motors of Hudson MA. Traded in a 2009 jeep for a 2020. The trade in amount was more than I expected, got a great price on the 2020, Metro financing was better than St Mary's CU and the paperwork took only about an hour. The customer service was excellent. My husband and I were treated like a rock stars. We got everything we asked for in the jeep. We put down a deposit on Sunday, parts need to be installed and we drove away with the 2020 jeep Monday. Im telling everyone I know what a great dealership Colonial of Hudson is. When its time for another car we will go to Colonial! Two of my co-workers already have purchased from Colonial! More
by sheri.auclaire
November 13, 2019
Easy scheduling Had to bring my new Jeep in for a quick check up, the appointment was easy to schedule and the staff was friendly and helpful. Had to bring my new Jeep in for a quick check up, the appointment was easy to schedule and the staff was friendly and helpful. More
by Emouts24
Employees Worked With
Eddie Bhatty, Leo Clarance, Nicholas Mazzone
November 13, 2019
Radio replacement My radio was replaced under warranty. The new unit has significantly better reception and I have not experienced the issues of powering down and losin My radio was replaced under warranty. The new unit has significantly better reception and I have not experienced the issues of powering down and losing settings. More
by 1122JNICKERSON0
Employees Worked With
Nicholas Mazzone
November 12, 2019
They are amazingggg !!! i would recommend this delership to anyone and everyone , Leo my sales guy was on top on everything and got me my dream car ! Eddie from finance was just 100 i am so happy with every to anyone and everyone , Leo my sales guy was on top on everything and got me my dream car ! Eddie from finance was just 100 i am so happy with everything thank you More
by The best experience ever
Employees Worked With
Other Employees :
David Egeland, Eddie Bhatty, Leo Clarance, Megan Egeland
November 12, 2019
Thank you leo and eddie really appreciate all your help i got my jeep im really happy will ve back in future for sure to get a new jeep haha got my jeep im really happy will ve back in future for sure to get a new jeep haha More
by Blancabeltranmetro
November 11, 2019
Business manager Eddie Bhatti and salesman Austin Lafleur were awesome! Eddie was able to put in a lot of work to get me the deal I was looking for on my new 2019 Jeep Renegade. Make sure to ask for Eddie wh were awesome! Eddie was able to put in a lot of work to get me the deal I was looking for on my new 2019 Jeep Renegade. Make sure to ask for Eddie when buying a vehicle from Colonial Dodge Jeep and Chrysler in Hudson MA More
by wayne.e.stanley.jr
Employees Worked With
Eddie Bhatty, Austin Lafleur
November 11, 2019
We were referred to colonial by a friend of ours who guaranteed that we would not be disappointed and I can say we definitely are satisfied with the service we received here. The Thero explanation of th guaranteed that we would not be disappointed and I can say we definitely are satisfied with the service we received here. The Thero explanation of the offer put before us the patients that was taken the courtesy given towards us was all wonderful and made the experience pleasant the entire time. I would definitely refer recommend and also purchase another vehicle from this location More
by M. Ashmore
Employees Worked With
Eddie Bhatty, David Worth
November 08, 2019
Great Experience I dropped off my car before opening and it was serviced and ready to go within an two hours. Great customer service! I even needed to get a sticker wh I dropped off my car before opening and it was serviced and ready to go within an two hours. Great customer service! I even needed to get a sticker which I realized when I got there and they were able to do it within 20 mins. More
by ASHM205
Employees Worked With
Nicholas Mazzone
