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Colonial Chrysler Jeep Dodge RAM

Hudson, MA

4.7
2,829 Reviews
12 years in a row - DealerRater Dealer of the year for 2013, 2014, 2015, 2016, 2017, 2018 , 2019, 2020, 2021, 2022, 2023 and 2024! Thank you to our customers for your vote of confidence! We work hard to take care of our customers and we appreciate the compliments. A vehicle is a significant purchase and we appreciate the fact that our customers choose us. We would love for you to visit us and let us show you what we are all about. Our showroom and service areas are large and accommodating. We can display and show more than 25 vehicles inside and we have an indoor delivery area for those days when being outside just isn't an option. Our service staff is exceptional. Our goal is to get your vehicle in, get it serviced correctly and get you back on the road with an absolute minimum of inconvenience. Our customer lounge has free Wi-Fi, free gourmet coffee, Pub style tables and leather furniture, a massage chair and a 52" flat panel HDTV. We provide all of this at our very convenient location, just off Rte 495. Easy to find, easy to get to and with that home-town feel. Come spend some quality time with a quality dealership and find out why we say; "Yes, you can have it all... at Colonial"
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24 Coolidge St, Exit 67 from 495

Hudson, MA

01749

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Showing 2,829 reviews

December 14, 2019

It took a while but I do not regret I'm impressed by David Worths attitude and commitment to do his best making sure that the customer receives his next (used) vehicle in the best condit More

by ALSHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Worth
December 12, 2019

Leo is great this dealership is amazing, I really appreciate all the help thank you for getting me my Jeep you guys are amazing, kudos More

by mario723
Recommend Dealer
Yes
Employees Worked With
Leo Clarance
December 11, 2019

Great service No complaints, work was done as requested and as quoted. Great communication, friendly and quality service. Never a bad experience when bringing my ve More

by WENNERSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Mazzone
December 10, 2019

Heavy on misinformation / light on communication After Sales service has been lacking. Brought my 2018 Wrangler, which I purchased from Colonial in for 2 issues above and beyond oil changes and tire More

by cjmadore8911
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Ballos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve (Svc Mgr), Amanda, Jessie, Nicholas Mazzone
Dec 23, 2019 -

Colonial Chrysler Jeep Dodge RAM responded

Hi Chris, I am sorry for your post sale experience. I did try to assist you after your last experience while waiting for the loaner vehicle we were supplying you to use while your vehicle was in for service. My offer still stands to personally come to you to pick up your vehicle and leave my vehicle to drive while we service yours. Once again my apologies, please let me know if I can assist. Mike Ballos General Manager 978-568-8000 mballos@colonial-dodge.com

December 10, 2019

Gladiator Steve was great. Super easy to deal with. The whole process was smooth. Picked up the car and everything was ready to go. No issues whatsoever. More

by Krav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Egeland, Steve Egeland
December 09, 2019

Omg my new jeep renegade I love it great customer service amazing and honest people that will love you thank you leon and Eddie I appreciate you guys More

by Najeramildred68
Recommend Dealer
Yes
Employees Worked With
Michael Ballos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Bhatty, Leo Clarance
December 09, 2019

Leon was very responsive and helpful. He took the time with us. However very frustrated that when we go down to get the sticker 5 days after getting the car, the dealer doesn’t have our registration. This More

by Danicam1977
Recommend Dealer
Yes
Employees Worked With
Eddie Bhatty, Leo Clarance
December 08, 2019

Amazing customer service, leo thank you so much i really really appreciate all your help you guys are amazing i can’t believe you made this happened More

by Ram1500 beast
Recommend Dealer
Yes
Employees Worked With
Michael Ballos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Clarance
December 07, 2019

We want to thank Leo and eddy for helping us with the new car they always help us and they do a very good job and what they do More

by Análisis Díaz
Recommend Dealer
Yes
Employees Worked With
Eddie Bhatty, Leo Clarance
December 05, 2019

Good customer service Salesman did work best we us to get best deal on are trade in very please I'll go back for my next car also the manager the wizard that makes it happe More

by Fflores1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Egeland, Melissa Delarosa
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