Colonial Chrysler Jeep Dodge RAM

Everyone from the sales Manager Michael to the rep Gary were outstanding and made my purchase enjoyable! All my questions were answered quickly and they worked hard to reach my purchasing goals. i walked a were outstanding and made my purchase enjoyable! All my questions were answered quickly and they worked hard to reach my purchasing goals. i walked away feeling great about my purchase! More

My experience in purchasing a new Jeep Grand Cherokee with Colonial was exceptional, and I feel qualified in applying this term based on 15 years in professional sales, matched to my recent past year in with Colonial was exceptional, and I feel qualified in applying this term based on 15 years in professional sales, matched to my recent past year in car purchase failures. A year ago I traded my old SUV (another brand) for a new one, and had non-stop issues that finally lead me to unload it. I was referred to Colonial after my purchase of a second brand SUV in October left me wanting. The GM Michael Barros was accomodating to both my schedule and my concerns over recent visits to other dealers. I was introduced to Chris as my rep. I think its important at this point to describe the size of this dealer. Its small. Noticeably. And quiet. Not everyone may appreciate this but I did. At least compared to the mile-long stretch of mega-million showrooms where I was ignored, oversold and pressured, or all the above. I welcomed this size shop which still boasts a good amount of inventory outside, and naturally I knew they could order my car if it was not in inventory. That said - Chris knows his product lines to a fault, but did not make the mistake of showing every bell and whistle without consideration for what I cared about(I have demo'd to death and hated it). He made it available to me to test in several configurations (6 and 8 cyl, etc) and never once applied a hard close or pressure tactic (apologies to the sales manager for that comment). In the sensitive area of negotiations, I closed the deal with Chris as I appreciated his knowledge of product - I had several particluars I wanted in the model, and the "pricing" talk was very simple and respectful. He guided me through the ordering process professionally, assisted me with delivery dates, and never once gave me reason to walk away as I have with other dealers during my recent search. His follow up was spot-on, the car delivered just in time for a 20-hour drive to return a child to college. On my return, the follow up has continued to make certain I got my sticker, and pointers on some of the car features I was uncertain about. I can highly recommend this dealer to be contacted if in the hunt for a Jeep (or Dodge - had to get that plug in for them). During my visits I observed - ok, I listened in to other sales conversations taking place. Consistently, Mike's team is made up of folks first interested in understanding what I was looking for without prying for "pain" points that sales 101 teaches new reps to dig for (that can be a deal killer for me), and providing the product in a timely and professional manner. Now, this post is written one week after taking delivery, so I intend to update this post in six months in regards to post-sales service and support. I consider the after-sale more important than the buying process. I cannot comment on the service department yet, but I expect that they follow the same pace and model as the sales department. I should have good things to report in six months if I'm right - despite being told time and agin how wrong I am by my teenagers. More

Tony did a great job helping me pick out my new Jeep Wrangler. Every step of the process was thoroughly explained to me in the purchasing of my first new car, and the car was ordered just the way I wan Wrangler. Every step of the process was thoroughly explained to me in the purchasing of my first new car, and the car was ordered just the way I wanted it. More

I was in the market for Limited Edition Jeep that I was unable to find in my home state of CT. After an internet search I found the team in Hudson. Dave was very quick to get back to me and stayed late on unable to find in my home state of CT. After an internet search I found the team in Hudson. Dave was very quick to get back to me and stayed late on a Friday night so I could come check out the vehicle. Mike made sure to follow up with me when I called back and Dave was with a customer. The entire process was very easy and I live 90 minutes away from the dealership. They gave me a great deal and top dollar for my trade in. Thanks to Dave, Mike and Jay for putting me in my new Jeep. More

I went in looking for a used vehicle, (1to 2 years old), after visiting 3 other dealers, and I left with a new 2011 Durango. I was offered a great deal, including a very fair price on my trade in. after visiting 3 other dealers, and I left with a new 2011 Durango. I was offered a great deal, including a very fair price on my trade in. More

My dealing with Colonial could not have been better. Eddie Bhatty was very knowlegable helpful and professional in all aspects of my visit and purchas. Michael Ballos is a true profeesional in the aut Eddie Bhatty was very knowlegable helpful and professional in all aspects of my visit and purchas. Michael Ballos is a true profeesional in the automotive industry. I look forward to my service visits and My New Jeep is Great, and I spent the last month looking at every dealer in the State, ( that right the state) and you can't beat Colonial in ever aspect, sales service and cutomer appreciation. More

This is my 3rd purchase from this dealership & I would absolutely recommend anyone looking to purchase a new or used vehicle to go see Tony Tedesco. He always remembers my name, even if it's been 2 would absolutely recommend anyone looking to purchase a new or used vehicle to go see Tony Tedesco. He always remembers my name, even if it's been 2, 3 or 4 years since my last visit. He knows what I like, he listens to what I want, and he gets it right everytime! Between Tony & Jay Bhatty working hard, they are a great team. I couldn't be happier with the service I have received from everyone at the dealership. Thank you Tony, Jay & the entire staff at Colonial Dodge... you guys are the best! More

My experience with both Tony and Jay was great. They went above and beyond to help meet our needs for a new vehicle that fits our family's needs. They exhausted all options and went to great efforts to make above and beyond to help meet our needs for a new vehicle that fits our family's needs. They exhausted all options and went to great efforts to make our purchase an amazing one. More

I'll keep this brief I walked in he came over and was polite from the start never pushy. Took the time to show me what they had in stock, took out the truck I wanted. he sat me down we talked numbers and polite from the start never pushy. Took the time to show me what they had in stock, took out the truck I wanted. he sat me down we talked numbers and I walked away. Thought about it for a week. Came back Chris remember who I was and had all the information on the sale I wanted. We sat down again further in depth of a sale. Later that night called and left a deposit Next day he had everything ready to go fast and easy. Chris is an exceptional salesman I would see him again for another vehicle and anyone looking for a new car go to Colonial. More

I have been searching for a vehicle on the Internet for some time. I decided on a Jeep Compass, and Colonial Automotive Group was my first dealer to visit. Eddie Bhatty's approach was friendly and some time. I decided on a Jeep Compass, and Colonial Automotive Group was my first dealer to visit. Eddie Bhatty's approach was friendly and relaxed. He was very knowledgable and answered all my questions. I got a great deal on a 2011 Jeep Compass and was very pleased with the whole experience! Jay also was very helpful for the financing, once again explaining everything and getting the best rate for me! The whole experience made me confident that I picked the right dealer to do business with. I would definitely recommend this dealer to anyone looking to purchase a car! More