Colonial Chrysler Jeep Dodge RAM

Dave Egeland was by far the best salesman I’ve had the pleasure of working with. He walked me through the process of buying my first new truck step by step and was extremely knowledgeable in areas of hig pleasure of working with. He walked me through the process of buying my first new truck step by step and was extremely knowledgeable in areas of high interest to a buyer. Also want to acknowledge and thank Jay Bhatty for getting me a great rate and Michael Ballos for being very easy to work with and answering any questions I had. This dealership is well presented and will have my business for years to come. ~ Josh More

Owner of a new 2010 Jeep Grand Cherokee, needed new front brakes. I brought my Jeep to colonial and the dealer installed a pair of Wagner break pads. After having the pads installed and driving the vehicle brakes. I brought my Jeep to colonial and the dealer installed a pair of Wagner break pads. After having the pads installed and driving the vehicle I noticed squeaking and rattling. I returned to the dealer and spoke to Brett and him and I took the car for a test drive. Brett heard the noise and said he would inspect the brakes. Brett took the time to remove the front pads and reinstall them. He also did a front end check to make sure everything checked out. Third time around the brakes were still rattling and squeaking. i called Brett and said I think the pads are defective. Brett without hesitation said bring the car back and we will simply switch out the pads. I purchased a new pair of pads and brought the car back to Brett. In the same day Brett removed the previous pads and installed the new ones. The squeaking and rattling has vanished and I am one happy camper!!! Moral of the story, Brett not only installed a pair of after market pads once, twice but three times! Brett didn't charge me extra, he was patient and was only concerned with getting it right. The fact of the matter was I was expecting aftermarket pads to fit light factory ones which I was advised aftermarket does'nt. The rattling and squeaking was the outcome of defective pads and their aftermarket status. Brett, you and your service team did me right and I thank you for that. My breaks work great, just like the day I bought the car. This is why I drive 45 miles to Colonial Vs I could drive 3 miles to Cental. I will continue to drive the extra miles for a quality of service you can olny find at Colonial Chrysler Jeep Dodge!! Thanks again Brett and Colonial Service team!! More

I went to Colonial Chrysler Jeep Dodge in Hudson, MA last Saturday. I was immediately greeted by sales rep Chris Farias. I told Chris I was interested in purchasing a used truck. He walked me through all of Saturday. I was immediately greeted by sales rep Chris Farias. I told Chris I was interested in purchasing a used truck. He walked me through all of the used Rams that were in my price range. After taking one for a test ride, I knew that I wanted this particular truck. Chris made it very easy for me to understand the differences between all of the trucks. He was very knowledgable and always acted in a professional manner. Because of this great experience, I will remain a Colonial Chrysler Jeep Dodge customer for the years to come. Chris should be accommodated for his efforts. More

Best service in the area! Hands down! Dave answered all questions and concerns about purchasing a new vehicle and convinced me that this Jeep was the best option for our new growing family! questions and concerns about purchasing a new vehicle and convinced me that this Jeep was the best option for our new growing family! More

I had a very positive sales experience with Eddie Bhatty at Colonial and would highly recommend both he and Colonial. Eddie is very pleasant to work with and assisted me throughout the entire process. He is at Colonial and would highly recommend both he and Colonial. Eddie is very pleasant to work with and assisted me throughout the entire process. He is very down to earth and very supportive. I also appreciate being remembered when I return for service ;-) All in all, I have been very happy with my 2010 Jeep Liberty. Thank you, Eddie!!! Jennifer Papagno More

I have to say that my purchase this evening was totally by surprise.... Over the weekend, I called the Colonial Jeep (where I bought my first Jeep Liberty) and spoke with Jay Bhatty. I told him that twice by surprise.... Over the weekend, I called the Colonial Jeep (where I bought my first Jeep Liberty) and spoke with Jay Bhatty. I told him that twice my car would not start over the weekend and needed service... He promptly told me to drop it off and he would have the service team take a look at it Monday. I dropped my car off and spoke with a nice gentleman (not sure of his name), but I gave the key to him and spoke with him about might be wrong -- again, this guy was very personable and polite. Anyway, Monday came and I got a call that they had replaced the battery and changed the oil and I could pick it up in the afternoon. I went to pick up my car and Jay Bhatty greeted me and asked if I wanted to swap out and get into something new... I told him only if it were a lower payment and a nicer car. Well... while Jay worked his numbers, I left for my office in a 2012 vehicle (3 years newer than my previous car and the same make, but upgraded model)... I called my mum and asked her to meet me at my office and check out the leg room in the back seat ( I often times take my parents on appointments and one of them always ends up in the back and has trouble getting in (they are senior citizens) -- well, with the 2012 version she has no trouble getting into the car and felt very comfortable, which meant my business clients would feel comfortable and wouldn't have a hard time... (both counts are huge for me -- 1, that my parents could fit better an 2. My clients would fit in the vehicle better).... Anyway, Eddie Bhatty (who was my previous sales person) sat with me and worked to find me one last buyers incentive --which he found that I was eligible for. It made a nice difference for me. When I got up this morning, i had no idea that a new jeep would be in my future today... Thank you for the great customer service! They are going to meet me at my office tomorrow and pick up the car, get it washed, detailed, gassed up and a sticker -- along with going to my insurance company and handling the plate transfer. Thank you to the Colonial Jeep Team -- great job guys!! More

I can't say enough about how helpful Eddie has been throughout the entire purchasing process. We bought our Dodge Ram 1500 at Colonial in November of 2011 and Eddie was our sales consultant. He met a throughout the entire purchasing process. We bought our Dodge Ram 1500 at Colonial in November of 2011 and Eddie was our sales consultant. He met all our needs and worked hard to get us a price that we thought was fair. Eddie made buying a vehicle enjoyable, and since our purchase Eddie has always been more than responsive anytime I've had to contact him with any questions. For example, the DVD player that he managed to get for us had a malfunction and isn't working properly. I took the truck to the dealership so Eddie could see the problem for himself. He immediately contacted the vendor that Colonial uses to install the DVD player and is in the process of setting up an appointment for us to have a new unit installed. I have to be honest, I wasn't looking forward in having to deal with a pushy car salesman before the whole purchasing process began. However, Eddie was an absolute delight to work with. Eddie's mission is to take care of his customers and he has done so in the utmost professional manner. I look forward to purchasing our next car from Eddie because I know that he's a trustworthy guy and he'll take great care of us again. More

My visit to Colonial Jeep and meeting with Eddie was not my first but my third. As a repeat customer I must say, this dealership has what it takes and is well rounded. From vehicle selection to outstanding my first but my third. As a repeat customer I must say, this dealership has what it takes and is well rounded. From vehicle selection to outstanding customer service I would reccomend this dealership to anyone. From the welcoming to clean enviroment, to the consistancy and honesty of my sales rep. Eddie, I will continue to purchase my Jeeps from Colonial for years to come. Thanks Colonial and thank you Eddie for yet another tremendous job well done. Colonial Excelence: Visit included Kind welcome, needs assesment, finding the right car, test drive, vehicle walk around, introduction to service manager, dealership overview, introduction to sales manager "chris" introduction to the finance manager, a warm cup of coffee provide by eddie, comfortable seating, easy finance process and a speedy delivery. After the sale eddie contacted my to inquire about my experience at Colonial. Eddie was not only concerned with the sale but was interested in knowing if there was anything he missed during the sale. Eddie said "I'm interested in making sure that I give nothing but the best for my customers" he goes onto say "we want to see you again". Eddie and Colonial, you will see me again!! Owner of 3 Jeep Grand Cherokees and soon to be fourth. More

I was very pleased with my service, everyone down there is a bunch of good guys. Chris was an excellent salesman and I Will defiantly recommend you to my friends and family is a bunch of good guys. Chris was an excellent salesman and I Will defiantly recommend you to my friends and family More

Great experience working with Chris Farias. Made the buying experience as easy as possible and was an excellent sales associate! Would recommend to anyone to see Chris Farias if you are interested in pu buying experience as easy as possible and was an excellent sales associate! Would recommend to anyone to see Chris Farias if you are interested in purchasing a vehicle More