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Colonial Chrysler Jeep Dodge RAM

Hudson, MA

4.8
2,793 Reviews
12 years in a row - DealerRater Dealer of the year for 2013, 2014, 2015, 2016, 2017, 2018 , 2019, 2020, 2021, 2022, 2023 and 2024! Thank you to our customers for your vote of confidence! We work hard to take care of our customers and we appreciate the compliments. A vehicle is a significant purchase and we appreciate the fact that our customers choose us. We would love for you to visit us and let us show you what we are all about. Our showroom and service areas are large and accommodating. We can display and show more than 25 vehicles inside and we have an indoor delivery area for those days when being outside just isn't an option. Our service staff is exceptional. Our goal is to get your vehicle in, get it serviced correctly and get you back on the road with an absolute minimum of inconvenience. Our customer lounge has free Wi-Fi, free gourmet coffee, Pub style tables and leather furniture, a massage chair and a 52" flat panel HDTV. We provide all of this at our very convenient location, just off Rte 495. Easy to find, easy to get to and with that home-town feel. Come spend some quality time with a quality dealership and find out why we say; "Yes, you can have it all... at Colonial"
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24 Coolidge St, Exit 67 from 495

Hudson, MA

01749

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Showing 2,793 reviews

October 04, 2024

Brittany showed immediate interest for what I needed. Throughout the process, she provided professional service and demonstrated a high level of knowledge about the Jeep product line. More

by Rzompa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for choosing Colonial Chrysler Jeep Dodge RAM. Your feedback and rating mean a lot to us. We're glad Brittany was able to help, and we hope to see you again!

October 04, 2024

Overall a good experience. However, when my mechanic looked at the car, there were a few issues noted. The sales person said they would cover the repairs but the GM called me More

by williamskeithg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for your business and this review. We're happy to hear that Brittany and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 03, 2024

extremely disappointed with the fiollow up i recieved after noticing that one of my front tires was down to the steel belt . yet the dealership put on a sticker and sent me off i was forced to buy 4 More

by joan23oregan
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Jerell Difuvio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 01, 2024

Cam was so easy to work with, super communicative, and kind. Despite being new to the industry he was beyond professional and a pleasure to buy a car from. More

by Ag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camden Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Oct 02, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

We are so glad that Camden had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 30, 2024

My overall experience with Colonial is very good. Far better than other dealerships I went. Would definitely recommend Colonial to others who are in the market for Chrysler or Jeep More

by DENI.INF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Flattes
Sep 30, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chrysler Jeep Dodge RAM.

September 28, 2024

They have a good selection and very nice people. This dealership has been around forever because they do things the right way. More

by lsfarrow
Recommend Dealer
Yes
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Colonial Chrysler Jeep Dodge RAM are glad to have you as a customer.

September 27, 2024

Ram did a great job throughout the entire buying process. He even came in on his day off to make sure everything was right with the car before I took delivery More

by richardp523
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ram Abdulahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Richard, Thank you for your very kind review. Ram and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chrysler Jeep Dodge RAM.

September 27, 2024

Non responsive, did not do what they said they would, not truthful about indicating light on used vehicle when asked during test drive, they put ~1200 miles on my vehicle between time of purchase and deliver More

by kapuzniak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shamus Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ram Abdulahad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 27, 2024

Colonial was a great dealership to deal with. Good prices and I got a fair value for my trade in. My salesman Jerell was very helpful and knowledgeable. More

by keogh24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Bellantoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Here at Colonial Chrysler Jeep Dodge RAM, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 17, 2024

Always easy to work with and always very competitive with pricing. Leased second Jeep from them. More

by jmecca1118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Colonial Chrysler Jeep Dodge RAM are glad to have you as a customer.