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Colonial Chrysler Jeep Dodge RAM

Hudson, MA

4.8
2,788 Reviews
12 years in a row - DealerRater Dealer of the year for 2013, 2014, 2015, 2016, 2017, 2018 , 2019, 2020, 2021, 2022, 2023 and 2024! Thank you to our customers for your vote of confidence! We work hard to take care of our customers and we appreciate the compliments. A vehicle is a significant purchase and we appreciate the fact that our customers choose us. We would love for you to visit us and let us show you what we are all about. Our showroom and service areas are large and accommodating. We can display and show more than 25 vehicles inside and we have an indoor delivery area for those days when being outside just isn't an option. Our service staff is exceptional. Our goal is to get your vehicle in, get it serviced correctly and get you back on the road with an absolute minimum of inconvenience. Our customer lounge has free Wi-Fi, free gourmet coffee, Pub style tables and leather furniture, a massage chair and a 52" flat panel HDTV. We provide all of this at our very convenient location, just off Rte 495. Easy to find, easy to get to and with that home-town feel. Come spend some quality time with a quality dealership and find out why we say; "Yes, you can have it all... at Colonial"
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24 Coolidge St, Exit 67 from 495

Hudson, MA

01749

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Showing 2,788 reviews

August 07, 2023

I've never in all the brakes i've had replaced over the years dealt with a negotiation by omission tactic. I will never trust/recommend going here, they use cheap parts and charge almost twice as much. More

by suzofgillead
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Manager, Parts
August 05, 2023

David was fantastic. He made the process of buying vans for our company painless. He was honest and up front from the very beginning and went above and beyond to ensure o More

by gomahony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Worth
Aug 05, 2023 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words for David, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

August 04, 2023

Very friendly dealership. Second lease of Dodge Durango from them. They made the whole process easy and affordable. Kudos to Mike L and Steve E for the great deal and efficie More

by durangofan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Bhatty, Steve Egeland, Mike LaLiberte
Aug 04, 2023 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chrysler Jeep Dodge RAM.

August 04, 2023

Pleasurable Experience to deal with all the members of the staff. Very helpful and courteous throughout the process. More

by paul.sullivan3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Clarance
Aug 05, 2023 -

Colonial Chrysler Jeep Dodge RAM responded

Paul, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chrysler Jeep Dodge RAM!

August 01, 2023

Nick was very professional and assisted me, answering all my questions. They allowed me to take the vehicle for an apt which enabled me to see the the performance on the highway. More

by Rogersclamdigger
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Ballos
Aug 02, 2023 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Nick and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 30, 2023

Decent truck, made a cash on the spot offer, salesman wanted to play games. I walked out. More

by dmktruck
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mike LaLiberte
Jul 31, 2023 -

Colonial Chrysler Jeep Dodge RAM responded

Hello, I am sorry to hear that you had an unpleasant experience at our dealership. I am familiar with your visit here and my understanding is that you were looking a 2015 Ram 2500 that we had up for sale. We had it listed for sale online for over $28000.00 and you offered us $25000.00 for it. We tried to work with you and saved you $1000.00 off of the advertised price and then continued to work with you after you walked out. If you feel that it constitutes us playing games, I apologize. If you would like to discuss this further, I can be reached at 978-568-8000 x14. Mike Ballos GM

July 26, 2023

Clean, incredibly friendly sales people and just the right selection of Jeeps. Highly recommended this dealership to anyone in the market. More

by Toddash18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Clarance
Jul 26, 2023 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your thoughts on working with Leo and our team. We're glad to hear we delivered such a great experience!

July 24, 2023

Always great working with Colonial. Go see David and Steve, they will take care of you. This is my third vehicle purchase from them and wouldn’t hesitate to refer anyone here. In fact t More

by Tkelly71992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ballos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Bhatty, David Worth, Steve Egeland
Jul 24, 2023 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for your kind words for David and Steve and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chrysler Jeep Dodge RAM.

July 24, 2023

Just recently bought a brand-new Chrysler 300 L Touring Sedan. Nick Ballos was my Sales Rep. I had a great experience. Nick answered all my questions clearly and was very considerate of my time and specifi More

by TP16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julia Bellantoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Ballos
Jul 24, 2023 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Nick and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 24, 2023

I have had several times used the service department for my Jeep . Kevin is very knowledgeable and very helpful. He helped me with my tires recently and recommended a tire replacement that preformed above More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Buffone, Kevin Lillquist
Jul 24, 2023 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words, Pam, and for taking the time to leave us this wonderful feedback!

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